17 of 17 ITIL Foundation Certificate Jobs in the UK

earliest opportunity. Person Specification Qualifications Essential 5 GCSEs including Maths and English Grade 5/C or above Desirable IT/Customer Care qualification ITIL Foundation certificate NVQ3 in related discipline Experience Essential Service Desk/Helpdesk experience, IT preferred Customer Care experience Desirable Service Desk tool … submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside ...

willingness to learn. Attention to detail and a methodical approach to documentation. Proficient in Microsoft Office (Excel, Word, PowerPoint). Desirable: Awareness of ITIL principles (ITIL Foundation certification is a plus). Experience in an IT operational or support environment. Exposure to Change or Release Management processes. … fosters growth and development in Service Management. Opportunities to work on a diverse range of projects and IT service introductions. Training and support towards ITIL certifications and broader ITSM knowledge. Exposure to a highly regulated and security-conscious financial services environment. If you're excited about taking your first ...

Azure administration, virtual environments (VMware/Hyper-V), and basic network troubleshooting. Coordinate IT onboarding and offboarding, including equipment provisioning and inductions. Contribute to ITIL-aligned service management processes and continuous improvement initiatives. Monitor recurring issues, identify trends, and proactively improve service delivery. Support cyber security posture through structured … tools such as Intune. Experience using ITSM/ticketing systems and remote support tools. Understanding of cyber security principles and data protection best practice. ITIL Foundation certification (or working towards it). Why this role matters: Every department across Gordon Murray Group relies on stable, secure, and responsive ...

Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced environment … focused on. Requirements of the Role: Advanced Technical Support & Escalation Handling Leads complex incident escalations, providing expert technical diagnosis and rapid restoration of service. ITIL-Aligned Service Management Drives ITIL-compliant Incident, Problem and Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service ...

including BAU, change and delivery. Strong experience with Expo Platform and Objectway systems Microsoft technologies: Azure, O365, MS Teams, Active Directory & Azure AD Strong ITIL-based service management and incident handling skills Excellent analytical, troubleshooting and problem-solving abilities Confident communicator with strong stakeholder management skills Self-starter with … contribute to Problem Management Build effective relationships with internal stakeholders and strategic suppliers Support shift roster arrangements to ensure appropriate application coverage Qualifications: ITIL Foundation certification Microsoft Office Specialist: Associate (Office 365) You will join a collaborative and professional technology team committed to service excellence, ownership, and continuous ...

follow documented procedures accurately. Comfortable working under pressure in a busy Service Desk environment. Broad knowledge of hardware and software systems. Desirable Skills & Experience ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. ...

understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client ...

including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff … system testing where travel to other parts of the UK may be necessary Person Specification Education Essential Educated to degree level or equivalent ITIL Foundation Certification Desirable Certification from Microsoft or similar Experience Essential Detailed working Systems such as ICE, Careflow, EMIS or Nervecentre. Experience of delivering system ...

delivering IT and OT services within a medium to large organisation. Proven experience managing SCADA, process control and telemetry technologies. Strong working knowledge of ITIL and PRINCE2 (or equivalent governance frameworks). Experience supporting RedHat Linux and Windows client and server environments. A proactive approach to health, safety … quickly and develop strong stakeholder relationships. Commitment to information security best practice. Full UK driving licence. Desirable Degree-level education or equivalent professional experience. ITIL Foundation certification. Relevant ICS or OT-specific qualifications or training. Understanding of drinking water and wastewater processes. Familiarity with information security standards ...

equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive … skills, including creation and maintenance of build standards and operational procedures. Desirable Citrix certifications: CCA-V/CCA-D CCP-V/CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). ...

transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance About You Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment Demonstrated ownership of service or process improvement initiatives with measurable outcomes Excellent analytical and problem … solving capability with a data-led decision-making approach ITIL Foundation certification (v3 or v4) Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches Benefits 25 Days Holiday + Bank ...

enterprise storage platforms, working with Fortinet security technologies. This is a very successful, well-established, award-winning MSP so they do like candidates with ITIL based or worked in a similar MSP, service management environment. Would suit someone with proven hands-on infrastructure experience, building, configuring, and implementing NetApp … including firewalls and core security services. Desirable Vendor certifications such as: NetApp (e.g. NCDA, NCIE, or equivalent) Fortinet (e.g. NSE 4–7 or equivalent) ITIL Foundation certification. Security Clearance Office based, Stoke On Trent Must have security clearance or be willing to go through the process as part ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...