1 to 25 of 163 ITIL Foundation Certificate Jobs in the UK

for a 6-month Fixed-term contract in Middlesbrough. The role involves developing and analyzing change requests, ensuring operations run smoothly, and requires an ITIL Foundation Certificate. Ideal candidates will thrive in a fast-paced environment and have strong analytical and communication skills. Competitive annual salary Discretionary company … project lifecycle. Develop and analyse change requests for organizational standards. Provide timely reporting to stakeholders on change statuses. Skills Analytical skills Organisational skills Education ITIL Foundation Certificate Tools Microsoft Office Suite SharePoint Description We have an opportunity for a Change Analyst to join our team on a … support business growth and improve visibility and tracking mechanisms. What you’ll bring: Previous experience as a Change Analyst, within an IT environment preferred. ITIL Foundation Certificate required. Exceptional attention to detail and commitment to quality in all aspects of work. Excellent written and verbal communication skills More ❯

Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of … computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows … operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering network and email user accounts Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and problem solving skills Work proactively and without supervision Communicate clearly and More ❯

Social network you want to login/join with: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Location: Leigh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 65def8523724 Job Views: 18 Posted: 15.06.2025 Expiry Date: 30.07.2025 col-wide Job Description: Choose … ensure that installation priorities are met and disruption to the organisation is minimised Working for our organisation Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we … and external resources if required. Documents results in accordance with agreed procedures Person specification Qualifications Educated to degree level or holds a professional qualification ITIL Foundation Certificate Prince 2 Foundation Educated to degree level professional qualification within IT Experience Has achieved proficiency in the role of More ❯

ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL Process Analyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise incidents, determining … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff on ITIL processes and best practice Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification mandatory and desirable a further ITIL accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k More ❯

ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL Process Analyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise incidents, determining … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff on ITIL processes and best practice Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification mandatory and desirable a further ITIL accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k More ❯

ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL Process Analyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise incidents, determining … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff on ITIL processes and best practice Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification mandatory and desirable a further ITIL accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k More ❯

ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL Process Analyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise incidents, determining … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff on ITIL processes and best practice Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification mandatory and desirable a further ITIL accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k More ❯

work experience gained from a role within a business or IT-related study – (Essential) Experience of working on an IT Service Desk environment within ITIL framework (Desirable) General understanding of current technologies e.g. Windows 10, Office 365, Active Directory, Server administrator and POS. Excellent customer service skills Good analytical … printing, MS Office and user connection issues Able to follow the Incident Management and Request Fulfilment Process Perform initial diagnosis on all incident reports ITIL Foundation certificate is advantageous About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and More ❯

OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving … Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank More ❯

a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage More ❯

OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving … Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank More ❯

operate across organisation and computer technology silos to drive common approaches across the Trust enterprise network architecture. 3. Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management. Person Specification Qualifications Essential Masters level qualification or … in computer science or related field Technical accreditation in at least two or more of the following; CCNACCNA Date Centre, CCNP, CCP-N, VCP ITIL Foundation Certificate Evidence of continuing professional development Desirable PRINCE2 Practitioner Certificate Cisco Certified Design Associate (CCDA) Cisco Certified Network Associate-Wireless More ❯

junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a More ❯

VMware products. Scripting and automation experience (PowerShell). Experience in enterprise server infrastructure management. Experience operating in politically sensitive environments. Professional development activities. PRINCE2 Foundation, ITIL Foundation certifications. Experience managing cloud compute platforms (IaaS, PaaS, SaaS). Disclosure and Barring Service Check This post is subject to More ❯

for optimal customer service A proactive approach to contribute to the continuous improvement of Service Desk operations Qualifications Educated to GCSE level or equivalent ITIL Foundation Certificate (desirable) Demonstrable experience in a Service Desk Assistant role within a busy Digital environment Proficiency in MS Office suite and More ❯

for optimal customer service A proactive approach to contribute to the continuous improvement of Service Desk operations Qualifications Educated to GCSE level or equivalent ITIL Foundation Certificate (desirable) Demonstrable experience in a Service Desk Assistant role within a busy Digital environment Proficiency in MS Office suite and More ❯

call rota, to provide onsite support out of hours. Knowledge: A levels or a level 4 qualification, plus GCSEs in Mathematics and English Language ITIL foundation certificate in IT Service Management, or similar Knowledge of relevant IT technologies and applications their use and application Proven knowledge, acquired More ❯

Social network you want to login/join with: ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL Process Analyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff on ITIL processes and best practice Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification mandatory and desirable a further ITIL accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k #J-18808-Ljbffr More ❯

Job Description ITIL Process Analyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for an ITIL Process Analyst to join our London-based global law firm on a permanent basis. Responsibilities include: Document and maintain all policies and processes related to Incident Management. Identify … and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency. Provide coaching, support, and mentorship to staff on ITIL processes and best practices. Requirements: Proven experience in IT service management, with a strong understanding of ITIL processes and frameworks. ITIL Foundation certification is mandatory; additional ITIL accreditation is desirable. At least 2 years' experience in delivering ITIL processes. Ability to manage multiple ITIL processes efficiently. Prioritize tasks to meet SLAs and deadlines. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯

support business growth and improve visibility and tracking mechanisms. What you’ll bring: Previous experience as a Change Analyst, within an IT environment preferred. ITIL Foundation Certificate required. Exceptional attention to detail and commitment to quality in all aspects of work. Excellent written and verbal communication skills More ❯

in software and hardware deployment projects Excellent communication and interpersonal skills. Qualifications: Bachelor’s degree in computer science, Information Technology or a related field ITIL Foundation Certificate is desirable VMware Certified Professional (VCP) is desirable Why Trooli: At Trooli, we are passionate about innovation and excellence. We More ❯

documentation and communication including user guides. Follow and execute standard operating procedures. What You Will Bring 3 years’ experience in a similar helpdesk role. ITIL Foundation certificate (v3 or v4). Strong communication skills, especially in explaining technical concepts to non-technical colleagues. Experience with Active Directory More ❯

support business growth and improve visibility and tracking mechanisms. What you'll bring: • Previous experience as a Change Analyst, within an IT environment preferred. • ITIL Foundation Certificate required. • Exceptional attention to detail and commitment to quality in all aspects of work. • Excellent written and verbal communication skills More ❯

of accountability, continuous improvement, and professional development within the team. Required Skills & Experience Minimum of 5 years’ experience in delivering end user IT services. ITIL Foundation Certificate or equivalent understanding of IT service management. Proven technical background with a solid understanding of IT infrastructure, cloud technologies, and … date with industry trends. Able to foster a team culture of collaboration, multitasking, and focus on business objectives Nice-to-have skills Team Leadership ITIL Change Management Caerphilly, Wales Work experience Systems Administrator General Project Management IT Project Manager Languages English #J-18808-Ljbffr More ❯