51 to 53 of 53 ITIL Jobs in Birmingham

record of delivering service improvement and measurable business outcomes. Experience managing senior stakeholders and translating business needs into practical technology solutions. Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management. Experience across enterprise applications, data platforms and technology architecture. Understanding of information security, risk, business … Strong commercial awareness, including budget and cost management. Excellent communication, influencing, decision-making and problem-solving skills. It would be desirable if you had: ITIL, Agile, SIAM or related professional qualifications. Experience with SAP, SAP BW or Salesforce. Experience delivering technology transformation or service improvement within a global organisation. Your ...

judgement to know when to elevate or adapt The ability to explain a recommendation in plain English to customers without a technical background ITIL 4 Foundation, with further ITIL, SIAM or PRINCE2 qualifications a bonus A genuine interest in using AI to improve how services are delivered Willingness to travel ...

ability to think laterally and constructively question established process. Qualifications Five years of experience in an architecture role. Demonstrable understanding of architecture methodologies. ITIL foundation – Appreciation of ITIL and Service Design techniques What makes Mitchells & Butlers a great place to work? At M&B we value the unique perspectives each ...