9 of 9 ITIL Jobs in Dorset

comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk More ❯

comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk More ❯

Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. This would suit someone with 1-2 years L1 and 2-3 years L2 experience. We are looking for: Experience of troubleshooting More ❯

Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: Experience of troubleshooting and demonstrable problem-solving techniques. A sound understanding of hardware knowledge, especially with PCs, printers More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

oriented with excellent communication skills Well organised and responsible Able to work under pressure and handle stressful periods well Advantageous Project Management or Service Delivery qualifications (APM PMQ, MSP, ITIL etc.) Recognised technical qualification in engineering or planning discipline Competent in the use of MRO tracking software such as either Corridor, RAMCO, IFS, Quantum or equivalent. In addition to a More ❯

problems and mistakes and rectifying them accordingly.• Collaborate with cross-functional teams to contribute to product improvements based on customer feedback, recurring issues and operational enhancements.• An awareness of ITIL Service Operations would be desirable. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯

leadership skills In-depth knowledge of Microsoft frameworks Strong background in networking infrastructure Advanced IT certifications such as CompTIA and CASP+ Relevant networking qualifications Experience with JIRA Service Management ITIL Practitioner certification Benefits Competitive salary up to £39,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business More ❯

Extensive experience in a similar technical position Proven Leadership experience Extensive experience in Microsoft frameworks Networking infrastructure experience Advanced IT Qualifications including CompTIA, CASP+ Networking qualifications JIRA Service Management ITIL Practitioner Benefits: Competitive salary up to £32,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and More ❯