services, integration patterns, data modelling and enterprise integration technologies.Experience designing CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM principles.Proven ability to contribute to architecture roadmaps and governance, make evidence-based technical decisions and assure secure, scalable, maintainable, accessible and upgrade-safe solutions.Track … government, public sector or similarly regulated environments. Desirable skills:ServiceNow architecture or implementation certifications (Certified ServiceNow Implementation Certified Technology Architect or Master Architect)ITIL or relevant programme-management certification Experience in operating-model transformation, business change, service transition or managed services.Experience developing propositions, thought leadership, bids, commercial estimates ...