1 to 25 of 32 ITIL Jobs in Gloucestershire

secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITIL certification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV at your earliest convenience. More ❯

PowerShell, VBScript, and Batch Experience with Windows 10/11, Active Directory, and Group Policy Familiarity with Intune, Autopilot, and Conditional Access Desirable Skills Microsoft Certifications (MCSA, MD-102) ITIL Foundation Experience in enterprise or regulated environments Agile/DevOps working knowledge Cloud solution deployment experience Esther Urtecho Senior Delivery Consultant London | Bristol | Amsterdam More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer service skills. Ability to work onsite, occasionally out of hours, and travel to other sites if required. Additional Information More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

Description: Required Skills : Role Summary/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a More ❯

Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are More ❯

centralised configuration management tools like Ansible or Puppet Comfortable using agile collaboration tools such as Jira and Confluence Knowledge of Agile delivery frameworks, including Scrum and SAFe Understanding of ITIL-based service management practices To be Considered: Please either apply by clicking online or emailing me directly at For further information please call me on or . I can make More ❯

out early life support activities such as providing support advice to initial users. Experience & Qualifications: Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness. Cyber security awareness. Some knowledge More ❯

as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal trust IT policies and processes for the induction, movement and departure of staff. Maintain and update an accurate asset management system More ❯

environment of 200+ servers. Install, configure, and manage VMware infrastructure (vCenter, ESXi, HA, DRS, networking, datastores, P2V, VMotion). Maintain high availability, backup & restore, and DR testing. Work within ITIL processes in a 24/7 enterprise environment . Essential Skills & Experience: 6+ years in Windows Server administration in large-scale environments. Proven hands-on experience in OS upgrades More ❯

Strong PowerShell skills and automation experience. Familiarity with RSA, PKI, DNS/DHCP, and network protocols. Experience with Forefront/Microsoft Identity Manager. Excellent communication and stakeholder engagement skills. ITIL or service management qualifications (desirable). If you're a proactive engineer with a passion for secure infrastructure and identity services, apply now to join a high-performing team. Carbon60 More ❯

ensure smooth functionality Create, maintain, and utilise technical documentation Support compliance with internal processes and security policies What You'll Bring Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset focused on root cause analysis and continuous improvement Collaborative attitude - eager to share knowledge and learn from others Risk-aware approach to identifying and resolving More ❯

IT services delivered to end users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri More ❯

transformation efforts and adjusting interventions as needed Supporting ongoing reporting, risk assessment, and governance activity Main Skills Needed: Proven Business Analysis experience across IT transformation programmes Strong knowledge of ITIL frameworks and service management principles Comfortable working in agile environments and contributing to operating model design Excellent stakeholder management and communication skills Experience supporting secure or government-led programmes Confident More ❯

transformation efforts and adjusting interventions as needed Supporting ongoing reporting, risk assessment, and governance activity Main Skills Needed: Proven Business Analysis experience across IT transformation programmes Strong knowledge of ITIL frameworks and service management principles Comfortable working in agile environments and contributing to operating model design Excellent stakeholder management and communication skills Experience supporting secure or government-led programmes Confident More ❯

management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business More ❯

ensure smooth functionality Create and maintain technical documentation Support compliance with internal processes and policies What We're Looking For: Strong organisational and time management skills Experience working to ITIL best practices A proactive mindset with a focus on root cause analysis A collaborative approach to knowledge sharing and learning A keen eye for identifying risks and improvement opportunities Relevant More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

maintain, and utilise documentation effectively. Assist in building compliance with our processes and policies. What You Will Bring to the Team: Excellent organisation and time management skills. Proficiency in ITIL best practices. Strong desire to improve processes and identify root causes of problems. Willingness to share knowledge and learn from others. Proactive approach to identifying risks and problems. Excellent written More ❯

Collaborate with wider IT and business teams to ensure alignment with business needs. Skills & Experience: Proven track record managing a Service Desk or IT Support team. Strong knowledge of ITIL processes and service management best practice. Hands-on approach with excellent stakeholder management skills. Ability to balance day-to-day operations with longer-term improvements. Comfortable working in a hybrid More ❯

line network configuration and troubleshooting o2nd/3rd line Windows Server configuration and troubleshooting o2nd/3rd line firewall configuration and troubleshooting oWorking on a varied ServiceDesk within the ITIL framework oScoping and designing solutions for clients oDelivering on-site and remote projects •Required Experience: oFortinet NSE4 certification or equivalent experience oThorough understanding of Networking Principles i.e. DNS, DHCP, IP More ❯

JavaScript, Python, PowerShell, Bash, etc.) Familiarity with orchestration using YAML and REST APIs Experience with cloud platforms and Infrastructure-as-Code tools Strong analytical thinking and workflow design ability ITIL Foundation certification (V3 or V4) is a plus Must be eligible for high-level Security Clearance (or currently hold it) What’s in It for You: Regular collaboration with a More ❯

JavaScript, Python, PowerShell, Bash, etc.) Familiarity with orchestration using YAML and REST APIs Experience with cloud platforms and Infrastructure-as-Code tools Strong analytical thinking and workflow design ability ITIL Foundation certification (V3 or V4) is a plus Must be eligible for high-level Security Clearance (or currently hold it) What’s in It for You: Regular collaboration with a More ❯

requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire More ❯