1 to 25 of 40 ITIL Jobs in Lancashire

days in the office once the team is established. Experience required : Education - Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more is desirable Technical, training & skill levels More ❯

Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non More ❯

delivery experienceHans on Microsoft 365 and Azure ADExperience maintaining SQL Server environmentsExperience of cybersecurity monitoring and incident responseExcellent communication and problem-solving skillsDesirable:Industry certifications (e.g., Azure, SQL, Cisco, ITIL)Experience in education or public sector ITStrategic planning and systems integration knowledge More ❯

and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incident response Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge More ❯

and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incident response Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge JBRP1_UKTJ More ❯

IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯

Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. Experience collaborating with external/outsourced partners to deliver services. ISO 27001 certified ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Team Leader, you More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

learning and innovation. Your skills and experience Experience in platform engineering using tools such as Azure or AWS, Terraform, Ansible, CI/CD pipelines, Kubernetes, and GitHub. Familiarity with ITIL frameworks and end-to-end service delivery. A background in infrastructure and networking is helpful, as is experience working in agile teams. Experience deploying enterprise cloud solutions using code-based More ❯

implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

and scripts to ensure high-quality. Monitor and report on testing progress, managing issues through to resolution. Document change management and QA activities clearly and consistently. Ensure compliance with ITIL, internal policies, and industry standards. Support post-implementation reviews, making recommendations for improvement. Collaborate with IT, business stakeholders, and project teams to embed best practices. About You: Proven experience in More ❯

Terraform, or Bicep. Understanding of DevOps practices and tools, including GitHub, Azure DevOps (Boards, Pipelines, Artifacts), and observability tools like Splunk. Experience contributing to end-to-end delivery using ITIL frameworks, with a focus on collaboration and continuous improvement. Security Clearance Requirements: Ideally you will currently hold valid SC level Security clearance or at a minimum you must be eligible More ❯

systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯

manufacturing environment Experience managing a sizeable IT estate, including infrastructure, applications, ERP, CRM, and service delivery Proven stakeholder and change management skills in complex or distributed teams Certifications like ITIL, PMP, or Microsoft are desirable So What’s Next? If you’re a technically strong IT leader ready to take on a high-impact, hands-on role—balancing system support More ❯

WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with More ❯

objectives Keep abreast of latest developments in the sector around applications and cloud services ensuring the best tools and practices are adopted. Extensive experience in an IT Applications role. ITIL Certification Project management qualification, Prince2 or Agile. Experience of Managing Teams What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including More ❯

AWS platforms. Strong expertise in automation and IaC using tools like Terraform and Ansible. Familiarity with CI/CD pipelines , Kubernetes, GitHub, and cloud-native architectures. An understanding of ITIL frameworks and end-to-end delivery lifecycle. Background in infrastructure and networking is a plus. Experience working in Agile and cross-functional teams. More ❯

ll be doing: Translate business requirements and rules into technical design specifications. Support the development/deployment of MDM solutions and other data service into the business, using an ITIL framework Work with multidimensional and relational data sets to create conformed data models, presenting an information service layer over multiple business data sources. Support the development and enforcement of data More ❯

ll be doing: Translate business requirements and rules into technical design specifications. Support the development/deployment of MDM solutions and other data service into the business, using an ITIL framework Work with multidimensional and relational data sets to create conformed data models, presenting an information service layer over multiple business data sources. Support the development and enforcement of data More ❯