22 of 22 ITIL Jobs in Lancashire

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Basic understanding of networking, virtualisation, or IT security Experience supporting hardware/software across various devices Familiarity with Jamf or Microsoft Intune Knowledge of ITIL principles Working towards or holding a relevant IT qualification INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business ...

integration What You'll Bring Proven experience as a Technical Architect across diverse technology domains Strong knowledge of frameworks such as TOGAF, Archimate, ITIL, Prince2 Excellent analytical, problem-solving, and stakeholder communication skills Experience in matrixed, fast-paced delivery environments Strong organisational and project leadership capability Hands-on exposure ...

hours major incident rota when required What you'll bring Experience within IT Service Management, Service Operations, or Managed Services Good understanding of ITIL principles Experience coordinating incidents, changes, or operational activities Strong communication skills with the confidence to engage technical and non-technical stakeholders Excellent organisation and attention ...

influencing skills An understanding of Agile delivery methodologies (Azure DevOps experience is desirable) A passion for AI, automation and continuous improvement Microsoft certifications and ITIL knowledge are desirable but not essential. If you're looking for a role where you can combine Microsoft technology, AI innovation and meaningful work, please ...

documentation skills. Desirable Skills Experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. BeyondTrust SME - Manchester - 5 days onsite - Duration until 17/11/ ...

value. You will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

team. Strong technical knowledge, including the ability to build and configure systems. Experience using service management tools for incident and request management. Desirable ITIL Service Management experience. Experience using Halo IT Service Management. Experience supporting significant programmes of change. Previous experience working within the NHS or public sector environment. Important ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject ...

investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware ...

culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk ...

detail, accountability, and ownership of outcomes. Desirable Exposure to connectivity, SIP, networking and security architecture. Experience supporting large-scale migrations and multi-site deployments. ITIL-aligned operational experience. Background in solutions architecture or senior pre-sales engineering. ...

operations, ensuring system uptime, ticket response, and resolution SLAs are met. Oversee site infrastructure, networking, endpoints, and security in collaboration with Group IT. Implement ITIL-aligned processes for incident, change, and asset management using Freshservice. Take ownership of support services following the handover from managed service company, ensuring full local ...

Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption … initiatives Ability to create clear, engaging digital learning and support content Excellent communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks ...

Management Proven experience commanding high-impact incidents in complex environments Background in financial services/banking or other regulated industries (Essential) Strong knowledge of ITIL practices (Incident, Problem, Service Reporting) Experience working across multi-supplier, enterprise-scale IT estates Ability to produce and present executive-level operational insight Excellent stakeholder … management, including risk, audit and senior leadership Calm, decisive, and credible under pressure Nice to have: ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI) Experience with cloud platforms and DevOps environments Why join? Lead from the front in critical, high-visibility incidents Shape service resilience and performance at an enterprise ...

with modules such as ITSM and other enterprise workflows Excellent troubleshooting, analytical and problem-solving skills Solid understanding of IT service management principles and ITIL frameworks Ability to communicate effectively with technical and non-technical stakeholders Self-motivated with strong organisational and prioritisation skills Desirable Experience Exposure to ServiceNow areas … Legal Service Delivery Experience supporting a ServiceNow greenfield implementation or major platform rollout ServiceNow certifications such as Certified System Administrator or Implementation Specialist ITIL Foundation certification Experience within a professional services, legal or regulated environment This is an excellent opportunity for a ServiceNow Administrator seeking a role within a global ...

outcomes DESIRABLE Connectivity and SIP: Exposure to connectivity, SIP, networking and security architecture Migration Experience: Experience supporting large-scale migrations and multi-site deployments ITIL Experience: ITIL-aligned operational experience Solutions Architecture Background: Background in solutions architecture or senior pre-sales engineering BENEFITS Hybrid Working: Structured hybrid working scheme ...

Person Specification before applying, and for further information. Person Specification Qualifications Essential Educated to NVQ Level 3 in a relevant subject or equivalent experience. ITIL Foundation (Green Badge) Desirable Licensing qualification Logistics or Stock Management qualification Experience & Knowledge Essential Experience of asset management systems including configuration management and lean techniques … Experience of clerical & warehouse duties Excellent working knowledge of Excel, including pivot tables Desirable Knowledge of ITIL components such as Change Management Understanding NHS structures and procurement processes Microsoft Office Suite Intermediate and Advanced Driving Licence Essential Full UK Driving Licence Skills & Ability Essential Service orientated and customer focused. Ability ...