1 to 25 of 50 ITIL Jobs in Lancashire

simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory More ❯

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

on experience with troubleshooting issues and resolving problems at both server and End User Compute platforms. Reviewing support tickets and managing through to resolution (ITIL Framework). Maintaining a high level of security, performance controls, and compliance. Desirable IT certifications are highly desirable, for example, Microsoft 365 Certified Associate, MCSA More ❯

including the ability to develop, execute, and maintain test plans, cases, and scripts to identify and resolve defects. Familiarity with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. More ❯

including the ability to develop, execute, and maintain test plans, cases, and scripts to identify and resolve defects. Familiarity with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. More ❯

smooth technology transitions. Strong knowledge of QA methodologies, tools, and best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with More ❯

on-premise security capabilities. Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700X, NIST, CIS, the IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Critical Security Controls for Effective Cyber Defense, or the ISF Standard of Good Practice/IRAM2. Awareness More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

related discipline Ability to work independently, and as part of a globally decentralised team Enthusiastic personality with excellent communication skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like Google Workspace, Microsoft 365, Jira More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time-off Birthday More ❯

knowledge and reporting skills would be very beneficial A broad technical understanding with the ability to translate into business terms and prioritise accordingly Skills: ITIL lifecycle and Service Operations experience is required Excellent problem solving and analytical skills Excellent verbal and written communication skills Proficient Microsoft Excel and PowerPoint skills More ❯

technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

including servers and disk storage devices. Manage and execute complex database backups, particularly in SQL and Oracle environments. Create and maintain documentation and follow ITIL and industry best practices for Change Management. Qualifications: Bachelor's degree with 8-12 years of system administration experience (additional experience may be considered in More ❯

system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications. Your skills and experience BMC Remedy ITSM Certification. Understanding of ITIL framework and best practices. Experience in cloud-based deployments of Remedy application. Wide-ranging experience in developing and customising workflows and integrations. Your security clearance More ❯

assess impact and urgency of issues and prioritise accordingly Ability to independently manage workloads and regularly report back on progress to management Knowledge of ITIL and industry best practices Ability to document procedures to assist other team members in performing tasks The following is desirable but not essential Citrix XenDesktop More ❯

skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem More ❯

s) such as the AWS Associate level certifications - Familiarity with Cloud services with a focus on high availability and fault tolerant design - Knowledge of ITIL/Lean Processes - Ability to work in ambiguous environments - Demonstrated critical thinking and logical problem solving skills - Experience with data manipulation and/or automation More ❯

supporting corporate network services Building and administering cloud networking technologies Understanding and experience with SD-WAN and wireless technology ITSM and Change management experience (ITIL) Advanced network troubleshooting and problem solving Platform documentation and solutions design We're committed to shaping a better future for everyone. and join us on More ❯

concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs and KPIs within the ITIL framework that drive the results. The ideal candidate will have the following background: Substantial experience as Support Manager/Head of Support for NHS customers More ❯

CI/CD release pipelines, IDEs, Git and/or Docker Knowledge of architectural standards such as RESTful API Experience of working within a ITIL service environment Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing More ❯

or enterprise architect. Familiarity with architecture tools such as LeanIX, Ardoq, iServer. Certifications like TOGAF, SAFe, AWS, Azure, GCP. Knowledge of frameworks such as ITIL, Zachman, and Scaled Agile. Benefits: Competitive salary, extensive benefits including 30 days' vacation, private medical insurance, and additional leave for charitable activities. Flexibility and mobility More ❯

Engineering, or a related field. Azure Solutions Architect Expert/AWS Certified Solutions Architect (Professional) Desirable. Certified Kubernetes Administrator (CKA) or equivalent (Desirable). ITIL, CISSP, or ISO 27001 Lead Implementer (Desirable). If you think you have what it takes, apply for this Platform Engineering Manager role today. More ❯

this role include; Previous experience working within a desk side environment, within a customer related industry. Excellent communication and timekeeping skills. An understanding of ITIL best practices. Further information available upon application. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

network infrastructure changes, including routers, switches, firewalls, and VPNs. Incident & Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular … ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to work in a dynamic MSP environment with a variety of projects and clients. * Career progression into specialised roles (Networking More ❯