26 to 29 of 29 ITIL Jobs in Nottinghamshire

enterprise ITSM platforms, their administration, configuration and lifecycle management, together with a working knowledge of underlying database structures and data relationships. Strong understanding of ITIL principles and best practice, including incident, problem, change, asset, configuration and service request management; ITIL Foundation certification or equivalent knowledge is required. Knowledge of workflow ...

line with the customer requirements, and to act as the single point of contact for all service delivery escalations. What you'll do ITIL/SIAM Service set up and transition to service operation. Responsible for ensuring end to end services provided to our Customer are functioning and meet contracted … Improvement or Risk Management Seek to convert clients to Reference Status (where appropriate) Functional & Technical Skills Proven Client Services Management background Detailed understanding of ITIL above foundation level (v3 or later preferred) Understanding of SIAM Knowledge of the various technologies used to deliver services Excellent communication skills at Customer ...

challenge poor performance and hold suppliers accountable while maintaining productive relationships. Commercial awareness and an ability to identify operational efficiencies. Strong working knowledge of ITIL principles and service delivery methodologies. Experience using service-management tooling and reporting to improve performance. The ability to prioritise competing requirements and coordinate activity across … different teams and organisations. Experience working within a Managed Service Provider environment, supporting vendor selection or developing new service capabilities would be advantageous. An ITIL 4 Managing Professional qualification, or equivalent practical experience, would also be beneficial. What can we offer you? Referral bonus scheme of £1000 when you successfully ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...