14 of 14 ITIL Jobs in Reading

background * Several years of experience in IT support or workplace technology * Experience in a global or multi-site organisation is an advantage * Familiarity with ITIL concepts is beneficial * Relevant degree or equivalent experience If you'd like to discuss this IT support role in more detail, please send your updated ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

detail Clear and professional communication skills Confident using Microsoft 365 (Excel, SharePoint, Teams) Experience using ServiceNow or a similar ITSM platform Desirable Knowledge of ITIL processes (Incident, Problem, Change) Understanding of IT infrastructure (networks, servers) Experience working in a managed service or service desk environment Ability to analyse service metrics ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

clinical and administrative processes. Qualifications Essential Bachelor's degree in IT, Computer Science, Healthcare Informatics, or related field, or equivalent professional experience. Desirable ITIL Foundation Certification or equivalent experience in IT Service Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order ...

needs of the Trust. This is achieved through formal training; informal skills transfer and self-tuition.Business Change and Transformation Person Specification Qualifications Essential ITIL v3 Service Management Qualification Educated to degree level or equivalent Formal certification (ISACA: Certified Information Security Manager (CISM). CISSP, or CRISC) and/or formal ...

especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love ...

relationship management skills Confidence engaging with senior stakeholders, including C-level executives Self-motivated, accountable, and target-driven approach Knowledge of ITSM frameworks including ITIL or SIAM Degree educated in business, management, or a related field, or equivalent relevant experience If you are available and interested in this opportunity, please ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

automation (e.g. Shell, Bash, Python) Desirable Experience Supporting large-scale, high availability Oracle environments Working in 24/7 production support environments Familiarity with ITIL incident and problem management processes ...

maintaining resilient and secure services for critical clinical systems. It is essential you hold a CCNA, CCNP or equivalent networking qualification, along with an ITIL Foundation certificate. Based primarily at Bath Road, Reading, this is a fully site-based role requiring regular travel across Berkshire. Due to the operational nature … network resilience initiatives Design, review and document high- and low-level network designs to support projects and service development Ensure all network changes follow ITIL processes including incident, problem and change management Support disaster recovery planning,testingand business continuity arrangements Collaborate with architects, securityteamsand third-party suppliers Mentor colleagues ...