25 of 25 ITIL Jobs in Reading

equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management More ❯

formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

work ethic and interpersonal astuteness The ability to work pragmatically Strong Computer Skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing More ❯

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, and Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service More ❯

scaled cloud migration datacentre exit programmes. br br Knowledge of architecture models, principles and standards (TOGAF, Zachman), project management (waterfall, agile) and service management (ITIL) lifecycle is essential however Azure cloud certification and exposure to cloud providers (AWS, Azure), service models, diverse technical configurations, technologies and cloud platform services is More ❯

solutions in secure environments Desirable: Secure infrastructure and cloud expertise Cyber security, DevSecOps, data analytics, or open-source technologies IT service management (ITSM/ITIL) Higher-level security clearance or willingness to obtain Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life More ❯

Kubernetes). • Ability to troubleshoot networking, security, and system performance issues. • Strong collaboration and communication skills to work with cross-functional teams. • Experience in ITIL, Agile, or DevOps methodologies. Desirable Experience: • Environment management, infrastructure operations, or DevOps. • Hands-on experience with automation scripting. • Understanding of database management and cloud-native More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

Kubernetes). Ability to troubleshoot networking, security, and system performance issues. Strong collaboration and communication skills to work with cross-functional teams. Experience in ITIL, Agile, or DevOps methodologies. Desirable Experience: Environment management, infrastructure operations, or DevOps. Hands-on experience with automation scripting. Understanding of database management and cloud-native More ❯

solutions in secure environments Desirable: • Secure infrastructure and cloud expertise • Cyber security, DevSecOps, data analytics, or open-source technologies • IT service management (ITSM/ITIL) • Higher-level security clearance or willingness to obtain • Excellent negotiation and bid leadership skills #LI-SB2 Together, as owners, let's turn meaningful insights into More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

Enhance incident workflows through automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC More ❯

Enhance incident workflows through automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC More ❯

Microsoft/VMware/Cloud technologies. Firewalls, SIEM (e.g., Microsoft Sentinel ), and EDR tools. WAN/LAN and endpoint security (patch management, AV). ✅ ITIL familiarity and strong troubleshooting skills. ✅ Certifications : Working toward SC-200, AZ-500, CompTIA Security+ , or similar. Why Apply? Impact : Protect critical systems in a collaborative More ❯

Experience of delivery within a complex IT operational environment Excellent interpersonal skills and proficiency in stakeholder communication Expert in technical and problem-solving techniques ITIL qualification or equivalent What's in it for you? Competitive salary: Up to £42,000 per annum depending on experience Annual Leave: 26 days holiday More ❯

communication skills in French and English required. Minimum 5 years of experience in software deployment projects. Conversant in cloud technology and data center deployment; ITIL certification preferred and PMP budget/scope management, change controls, technical leadership. One last thing OpenText is more than just a corporation; it's a More ❯

integration techniques & modern coding languages. Telco Site Management software design/development. Integration knowledge (SOAP, Rest APIs, Middleware Biztalk). Data Warehouse design & optimization. ITIL/Remedy experience. Experience using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications, or Engineering. Togaf certification. Knowledge of Cloud architectures. The More ❯

techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. More ❯

ONU experience Fixed broadband/Fibre). Data integration and segregation aspects, Billing etc. Applying industry frameworks such as SID, e-TOM, TAM, and ITIL to enhance solution designs and align with best practices. Able to be a bridge between CIO (Applications/Systems) and CTO (Networks) in terms of More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and interpersonal skills. Strong technical knowledge of Windows & Apple Operating Systems, application delivery, and lifecycle management. Nice to have: ITIL v3/ More ❯

years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and interpersonal skills. Strong technical knowledge of Windows & Apple Operating Systems, application delivery, and lifecycle management. Nice to have: ITIL v3/ More ❯

Reed Technology are delighted to be working with dynamic and passionate SaaS company based in Reading with their search for a Service Desk Agent to join their fantastic team Based in Reading Salary: circa £30,000 Permanent Key responsibilities: Provide More ❯