51 to 57 of 57 ITIL Jobs in West Yorkshire

Reviews (ORR). Oversee service transitions, knowledge transfer, hypercare/early-life support, and service acceptance. Manage supplier onboarding, governance, and operational compliance. Drive ITIL-based service management and continual service improvement initiatives. Key Skills Required Strong experience in Service Design & Transition Management Expertise in ITIL Service Design & Service Transition … other ITSM tools Strong understanding of Monitoring, Observability, and Operational Support Excellent stakeholder and supplier management skills Experience validating Functional & Non-Functional Requirements Preferred ITIL v4 Certification PRINCE2, PMP, Agile, or Scrum certifications Experience with Azure, GCP, DevOps, or SRE environments Skills Service Level Management, Service Delivery, Budget Management, Problem ...

theInfrastructureteam,maintainingdocumentation relating to them, while helping with the delivery of continual improvement,reporting,efficienciesand best practice. The Infrastructure Lifecycle teamis responsible forensuring ITIL disciplines are adopted by the wider organisation, ensuring all Infrastructure services are correctly documented and supported by the wider Infrastructure team. The teammaintainsrelationships with service owners …/national-security-vetting-clearance-levels#security-check-scor contactengland.securityvetting@nhs.net. Person Specification Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience. ITIL Foundation V4 or V5, VeriSM Foundation or equivalent experience. Knowledge & Experience Essential Business Process Improvement: Analysis of business processes and liaise with colleagues ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high standard of service delivery. … Responsibilities: Owning day-to-day service desk operations for the customer accounts you support, managing incidents, requests, problems and changes in line with ITIL process. Acting as the primary point of contact and trusted relationship owner for your customer accounts. Leading, coaching and scheduling a team of service desk analysts ...

context of real-world business transformation scenarios. Proficient with well-known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. DVSA Apprenticeship campaigns To be eligible for this apprenticeship (if you are not already qualified … context of real-world business transformation scenarios. Proficient with well-known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. The sift will take place week commencing 28/09/2026 Stage 2: Interview ...

support organization meeting SLA and target metrics Meet the implemented SLAs following the guidance from the ITSM organization Adhere to Information Technology Infrastructure Library (ITIL) standards and best practices following the guidance from the ITSM organization Develop & maintain business relationships with stakeholders to ensure IT Infra Run performance ...

root cause analysis and follow change management process. The successful candidate must be able to clearly demonstrate evidence of the following An awareness of ITIL v4 Practices. Experience of working within a Managed Service operating model with service providers and partners. Experience managing Platforms and Products across their lifecycle including … Dell). VMWare x86, Solaris, AIX infrastructure and tooling. Monitoring tooling (e.g. Ops View/Dynatrace). An understanding of Project Management Office governance. ITIL v4 Foundation Qualification. Important: Travel to Telford is required as part of this role. Additional Security Information This role requires the successful candidates to hold ...

team of 6 Service Operations Analysts, monitor service health and drive incident management using Dynatrace. The role requires strong leadership, cloud experience and ITIL know-how. The role offers hybrid working with two days in the office, a generous annual bonus potential, pension matching and a focus on personal development ...