1 to 25 of 42 ITIL Jobs in the City of London

e.g., Bloomberg, Charles River). Proven ability to manage IT escalations and major incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). ...

Service Design, Business Analysis or Project Implementation roles, ideally with GDS experience Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. ITIL Certification Experience with ServiceNow and implementing a service into ServiceNow is essential. Preferred Qualifications Experience within data centre management, application hosting, network services and mid-large ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework ...

enabled or automation-led transformation initiatives Experience working with distributed or offshore delivery teams Certifications (Beneficial) ServiceNow certifications (CSA/CIS beneficial) ITIL v4 Programme delivery frameworks (PRINCE2/MSP/Agile ...

relationships, and integrity) Strong understanding of IT Asset Management lifecycle (hardware, software, cloud) Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support ...

improvements Collaborate with project managers, analysts, suppliers, and senior stakeholders to ensure successful delivery Provide technical leadership across application, reporting, and data services Follow ITIL processes for incidents, changes, and problem management Required Experience Strong background within Financial Services, Investment Management, or similar regulated environments Proven experience delivering modern application ...

Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practices Personal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical ...

error traces in .NET applications. · Proficiency in SQL for data investigation, validation, and corrective actions. · Experience with incident, problem, and change management processes (ITIL aligned). · Ability to troubleshoot issues across application, database, and infrastructure layers. · Familiarity with deployment and release support for .NET-based systems. · Experience working with monitoring ...

digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are advantageous. ...

managed services, technical support, or professional services environments Additional experience across VMware, Hyper-V, Nutanix, Azure, AWS, Microsoft 365, Windows Server, Linux, PowerShell, and ITIL would be highly valuable Why this role You’ll work in a role where technical expertise is the core requirement You’ll become the senior ...

business-critical.Key experience includes: Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms) Strong grounding in IT service management (ITIL) and operational governance Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks Exposure to vendor-managed environments and supplier governance Strong stakeholder management across ...

with both Business/Management and Vendor resources & acquire knowledge from them. Knowledge on Asset management. Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation/Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care ...

Expertise in scripting/automation tools (Terraform, Powershell) Microsoft Certification (Bonus points) • Understanding of IAM protocols Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR) What's on offer Up to £110,000 Hybrid working model Discretionary Company Bonus Company wide benefits ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

delivering knowledge transfer and service readiness activities. Ability to work under pressure with strict delivery timelines. Highly organised, detail-oriented, and governance-focused. ITIL certification or equivalent service management credentials are advantageous. To apply for this Service Transition Manager position, please submit your CV and a member of the Talent ...

Cisco CCNP or possibly CCNA with aspirations to complete the CCNP - Any Security accreditation would be beneficial including CISSP or CompTIA CYSA+ for example - ITIL foundation Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Proven experience within a networks or security infrastructure environment - Demonstrable emotional intelligence ...

Technical Experience Python (essential) KDB (essential) Additional/Preferred Skills Unix/Linux SQL Understanding of market data flows Monitoring tools (e.g. Dynatrace, Splunk) ITIL/Production Support frameworks Team & Working Model Team of 5 in London, part of a global team (20+) across London, New York, and Singapore Follow ...

ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance ...

commercial functions Equally at home at the whiteboard and in delivery Nice to have: MBA or business qualification alongside a technical degree TOGAF, ITIL, or equivalent architecture and service management frameworks Location Home based, London HQ, some travel Job Type Contract Duration 6-12 months initial, outside IR35 Rate/ ...

recovery, and business continuity Storage platforms and data protection controls Establish and run effective operational practices: Incident, problem and change management (modern ITSM/ITIL-aligned) Capacity, availability, and performance management Cloud Migration Programme Leadership (Change/Transform) Lead UK/EU infrastructure contribution to the Cloud Migration project, partnering … practices (SLOs, error budgets, reliability engineering, blameless postmortems) Exposure to modern security frameworks (Zero Trust principles, vulnerability management automation) Formal IT service management exposure (ITIL or equivalent) and strong operational governance mindset Sustainability/Green IT initiatives experience (lifecycle optimisation, energy-aware infrastructure decisions) Qualifications Bachelor’s degree (or equivalent ...

supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What youll get in return The opportunity to support high-volume, real-time trading systems used ...