19 of 19 ITIL Jobs in the City of London

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

migrations and post-migration optimisation. Excellent stakeholder engagement skills, able to communicate technical strategy to non-technical audiences. Certifications such as Azure Solutions Architect, ITIL, or Microsoft 365 Administrator desirable. Apply today with your most up-to-date CV! BH34985 ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager/Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised ...

WebSockets. Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial. Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context. Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments. Excellent documentation and knowledge-sharing ...

outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For Proven experience supporting Eclipse (Sequel) within a London Market ...

large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. Why Apply? This is a rare opportunity ...

Access, just-in-time access, information protection, MIP labels, audit. - Certifications (desirable): TOGAF or BCS ESA; Azure Solutions Architect Expert; Power Platform Solution Architect; ITIL; security (e.g., CCSP/CISSP) as nice-to-have. IT Solutions Architect (AI/Azure/M365) In accordance with the Employment Agencies and Employment ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet ...

handle smaller hands-on tasks yourself, while also scoping and prioritising larger pieces of work for engineers. Key Skills & Experience: Traditional Windows Infrastructure Engineering ITIL/Project Management knowledge Virtualisation & VMs Strong Cloud experience with Azure Routing & Networking Meraki Switches Cato Networks SaaS Firewalls Active Directory Strong communication and stakeholder ...

hosting platforms and maintenance (e.g. AWS, Linux Servers) Knowledge of web tech (Databases, APl's) and Website CMS's (Drupal, WordPress) Understanding of the ITIL framework or service management methodology Experience in incident management, including owning the response process for urgent issues and ensuring root cause analysis is performed ...

permissions and access control Authentication and identity mechanisms in enterprise environments Certifications & Frameworks Pure Certified Migration Specialist or equivalent (highly desirable) Working knowledge of ITIL and/or COBIT Professional Skills Excellent analytical and troubleshooting capabilities Strong documentation and technical writing skills Confident communicator with strong stakeholder management ability Ability ...

enterprise deployments of dynatrace, ServiceNow and Grafana Experience of highly regulated environments within Tier 1 insurance providers Understanding of how monitoring is used in ITIL processes If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. ...

enterprise deployments of dynatrace, ServiceNow and Grafana Experience of highly regulated environments within Tier 1 insurance providers Understanding of how monitoring is used in ITIL processes If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. ...

maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. … with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical ...

large enterprise environment. * Strong knowledge of EntraID, Azure, Teams, and Intune. * Experience with PowerShell scripting and M365 security/compliance tools. * Familiarity with ITIL practices and service management tools (e.g., ServiceNow). * Broad expertise in on-premise and cloud-based infrastructure and security technologies. * Understanding of cloud governance frameworks, including … Broad expertise and knowledge in infrastructure and security technologies * Supplier relationship management experience * Knowledge of working in a multi-site environment * Experience working in ITIL environments (Change, Incident, and Problem Management) If you are looking for an exciting new challenge to join a leading team and play a key role ...

design perspective Oversee the delivery and implementation of ITSM solutions Manage timelines, resources, and deliverables across multiple engagements Ensure quality, governance, and alignment with ITIL processes Support knowledge transfer and training for client teams Identify opportunities for service improvement and expansion Build strong, trusted relationships with client stakeholders What … Strong client-facing and stakeholder management skills Experience across the full customer lifecycle, from pre-sales to delivery and support Good working knowledge of ITIL and IT Service Management Experience delivering tooling solutions such as ServiceNow or similar platforms Comfortable working in agile environments and to tight deadlines ...

successful in this role, you will have: Strong hands-on experience with ITSM tooling (e.g. ServiceNow or similar platforms) A solid understanding of ITIL concepts across the service lifecycle (ITIL v3 Foundation minimum; advanced certifications desirable) Experience integrating ITSM tools using REST and SOAP APIs Knowledge of infrastructure and application ...

delivery from planning to execution Build strong relationships with internal teams and vendors Share specialist knowledge with junior colleagues and wider teams Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Windows 10/11 and application packaging/… infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent troubleshooting, diagnostic, and communication skills Degree or relevant certifications (MCSE, CCA, ITIL advantageous) Desirables: Ivanti UWM, FSLogix, Office 365, vendor management, experience in high-pressure environments ?????Ready for your next contract? Apply now to become a trusted ...

business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping ...