19 of 19 ITIL Jobs in the City of London

Strong knowledge of Azure, networking, identity management, backup, and security technologies. Proven success improving operational stability, reducing risk, and delivering infrastructure change. Experience with ITIL processes, disaster recovery, and service management. Excellent stakeholder management and communication skills. Desirable Technologies Azure, Entra ID, Active Directory, Office 365, Fortinet, Meraki/Cisco ...

/SLO/SLI frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern ...

equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

technical and non-technical stakeholders. Desirable Skills Experience in multi-vendor network environments. Exposure to service provider core networks and connectivity environments. Understanding of ITIL-based service management practices. Experience contributing to service improvement or automation initiatives. Knowledge of network security best practice and segmentation. Personal Attributes Strong ownership mindset ...

Strong experience in IT Service Management, SIAM or Service Integration environments. Proven success managing third-party suppliers and outsourced service providers. Excellent understanding of ITIL principles and service governance frameworks. Experience driving service improvement, operational excellence and vendor accountability. Strong stakeholder management skills with the confidence to engage senior leadership ...

critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Proven understanding of ITIL processes Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Hays Specialist ...

strong relationships across business leaders, internal tech teams, and external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver ...

Comfortable managing senior stakeholders and influencing at leadership level Strong commercial awareness, including budget ownership and value delivery Knowledge of enterprise architecture, IT governance (ITIL/COBIT), and delivery frameworks (Agile/PRINCE2) Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. Reasonable Adjustments: Respect ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...

Skills (Nice to Have) Experience with Flexera , SCCM , or Intune . Knowledge of Nexthink or Power BI for data visualization. Relevant certifications such as ITIL , COBIT , or IAITAM . Apply : If you would be interested please share your updated cv on yogeshwari.sen @randstaddigital .com with your availability to discuss more ...

Analyst/Trade Support with circa 3 years trading support experience within a banking environment. Requirements: Front-office support experience Strong troubleshooting & communication skills ITIL knowledge; Python, Tidal or Ansible beneficial Responsibilities: Supporting FX trading applications including Murex, WSS FX, Celer & SmartTrade Provide support to global Trading & Sales desks Ensure ...

Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working … standard Service Management and IT operating frameworks (e.g. IT4IT, COBIT) Required Knowledge and Level of Experience: Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Configuration, Change and Release Management Understanding and experience of real time market data ...

context of operational resilience and service management. Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context. Deep knowledge of ITIL v4 service management frameworks. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Strong documentation and process design capabilities. Experience with … service management tool ServiceNow. Preferred Qualifications ITIL v4. Project management certification. Proficiency in tools like Visio & SharePoint for service documentation and process mapping. Background in enterprise architecture or solution design. Regulatory Knowledge Experience working with Japanese or Asian financial institutions is a plus. Knowledge of ECB SSM (Single Supervisory Mechanism ...

Python development and scripting Hands-on experience with JavaScript, REST APIs, and automation Experience with CMDB, reporting, and dashboards Knowledge of Agile and ITIL processes ITSM ITOMComplaints Management Problem Management Knowledge Management Responsibilities: Design and develop ServiceNow ITSM solutions and workflows Develop Python scripts for automation and integrations Customize ServiceNow … support Troubleshoot and enhance existing ServiceNow applications Experience: 8+ years of experience in ServiceNow Development/Design Strong Python scripting and automation experience ITIL certification is a plus ...