1 to 25 of 45 ITIL Jobs in the City of London

Computer Science, Information Technology, or related field. Relevant certifications preferred: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Intune/Endpoint Administrator Okta Certified Administrator ITIL Foundation Key Competencies Leadership and stakeholder management Excellent communication and presentation skills Customer-focused approach Flexible to work in shifts and long hours Work from ...

Offensive Security Certified Professional (OSCP) • CompTIA CySA+ or PenTest+ • GIAC Vulnerability Assessor (GEVA) • Microsoft Certified: Security Operations Analyst (SC-200) – advantageous for Azure environments • ITIL 4 Foundation or Managing Professional Benefits A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes vacation per year ...

/HR Consulting, construction, engineering, manufacturing Experience with Autodesk, Prosapien, Primavera P6, Bentley or similar operational platforms AI or Microsoft Power Platform experience MS, ITIL, Agile, PRINCE2, PMP certifications Degree in IT, Business Systems, Computer Science or related discipline Microsoft Power Platform or project management certifications This is an exceptional ...

Strong problem-solving and decision-making capabilities High attention to detail and organisational skills Desirable Qualifications VMware certification (VCP, VCAP) Cloud certifications (Azure, AWS) ITIL certification (Foundation or higher ...

ServiceNow or similar Knowledge of Incident, Problem and Change Management processes Excellent troubleshooting and analytical skills Experience documenting support procedures and knowledge articles ITIL v3, v4 or equivalent service management experience What's on Offer? Up to £55,000 salary 20% discretionary bonus 15% pension contribution London-based role Exposure ...

technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity ...

corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Knowledge of ITIL framework (Incident, Problem, Change and Request processes). Strong vendor management experience for providing managed support services (storage support, Helpdesk) Solid understanding of monitoring ...

programmes they have led, including specific business outcomes, efficiency gains, cost reductions, service improvements, or resilience enhancements. Desirable Experience Financial Services or Banking experience ITIL certified Operational Resilience programmes Major Incident Management Command Centres ServiceNow, Jira Service Management, PagerDuty, OpsGenie Power BI, Splunk, or related reporting solutions Crisis Management, Cyber ...

teams to ensure successful implementation of technical change Contribute to technical best practices, coding standards, and modern engineering approaches across the technology estate Follow ITIL-aligned processes for change, release, incident, and problem management Required Experience Strong commercial experience as a Full Stack Developer or Full Stack Engineer within Financial ...

Engineer Experience: MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

deliver effective application support. Skills Experience supporting enterprise applications within a production environment. Strong incident, problem and change management experience. Good understanding of ITIL and service management principles. Strong troubleshooting, analytical and problem-solving skills. Experience with application monitoring, alerting and operational support tools. Knowledge of automation, scripting or continuous ...

deliver effective application support. Skills Experience supporting enterprise applications within a production environment. Strong incident, problem and change management experience. Good understanding of ITIL and service management principles. Strong troubleshooting, analytical and problem-solving skills. Experience with application monitoring, alerting and operational support tools. Knowledge of automation, scripting or continuous ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

Cisco, Aruba, Juniper, Fortinet, Palo Alto, Azure, Microsoft 365 and hybrid cloud platforms. Qualifications Essential PRINCE2 Practitioner PMP or equivalent project management certification Desirable ITIL Foundation CDCP CDCS Azure Cisco certifications Key Competencies Leadership Stakeholder and Relationship Management Supplier Management Contract Management Risk Management Financial Management Communication Negotiation Planning ...

experienced in driving organisational adoption of ESM practices, supporting service owners, and ensuring services deliver measurable value and excellent customer experiences. Knowledge of ITIL, end-to-end service design, service mapping, Lean Six Sigma, and enterprise service management platforms would be advantageous. In return, you'll join a collaborative ...

stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management process across … service delivery. Must-Have Skills & Experience Very Strong experience in IT Service Management, Service Delivery, or Service Operations . Strong hands-on experience in ITIL processes : Change Management Major Incident Management Service Request Management Service Level Management Experience owning and governing the end-to-end Change Management lifecycle . Experience ...

Enterprise architecture certification such as TOGAF or equivalent is preferred. Azure, cloud architecture, security, data architecture, integration architecture or architecture governance certifications are advantageous. ITIL Foundation or equivalent service management certification is advantageous. SIAM Service Integration and Management Foundation is advantageous. Strong knowledge of enterprise architecture governance, standards, principles ...

/on-call environments including nights and weekends. • Escalates promptly and accurately when issues arise. PREFERRED CERTIFICATIONS • Cisco Certified Network Associate (CCNA) • CompTIA Network+ • ITIL 4 Foundation Benefits A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes vacation per year, various insurances like ...

platforms (e.g., ServiceNow, Flexera, Snow Software). • Experience in vendor contract negotiation and lifecycle management. • Certifications such as CSAM (Certified Software Asset Manager) or ITIL are a plus. Skills and Attributes: • Excellent organizational and analytical skills. • Strong communication and negotiation abilities. • Detail-oriented with a proactive approach to problem-solving. ...

Highly organised with excellent attention to detail. - Resilient and adaptable in a dynamic project environment. Desirable Skills: - Familiarity with Agile delivery practices. - Understanding of ITIL and service transition processes. - Previous experience delivering in construction or engineering project environments. - Ability to promote continuous improvement across project teams. If you would like ...

within Application Production Support, Production Engineering, or Site Reliability Engineering teams. Knowledge of observability technologies such as Dynatrace and OpenTelemetry. Major Incident Management experience. ITIL, Change Management, and Problem Management practices. Experience operating platforms across large multi-data-centre and cloud environments. Experience developing operational metrics, service health reporting ...

following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL Previously worked in Financial Services is highly desirable. Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (good work from home options ...

Unix environments. Strong troubleshooting and incident management skills. Understanding of network concepts including Firewalls, DNS, load balancing, and TCP/IP. Experience working within ITIL-based support environments. Excellent stakeholder communication and documentation skills. Desirable Experience IBM Sterling File Gateway. IBM Sterling Secure Proxy. IBM Control Centre. Automation and Scripting ...