1 to 25 of 30 ITIL Jobs in the City of London

track record of delivering complex ServiceNow implementations Excellent communication and stakeholder management skills Experience with SAFe/Agile/Scrum methodologies ServiceNow Development Manager ITIL Foundation certification Desirable: Master's degree in relevant field ServiceNow CIS certifications in multiple areas Experience with ServiceNow Performance Analytics and Predictive Intelligence Knowledge ...

required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL Effective negotiation and stakeholder management capabilities If you'd like to discuss this Cloud Delivery Lead in more detail, please send your updated ...

Android/iOS mobile devices. Experience with Microsoft Azure and Office 365 admin. Troubleshooting video conferencing platforms, especially MS Teams. Desirable Knowledge Understanding of ITIL, particularly Service Operation. 1st Line Service Desk Analyst - 3 Month Rolling Contract - £180 P/D - £240 P/D - Financial Services ...

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows 10/ ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager/Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised ...

Management, Citrix, Exchange, Outlook, Ticketing System, Technical Support, Desktop Support, Hardware Deployment, PC Reimaging, Hybrid Meetings, Teams, Zoom, Professional Services, Global Firm, Service Desk, ITIL, User Support, Onsite Support If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. ...

knowledge of networking technologies (LAN, WAN, wireless, IoT networks). * Familiarity with building systems such as BMS, HVAC, lighting, and access control. * Understanding of ITIL practices and service management principles. * Ability to communicate complex technical issues clearly to non-technical stakeholders. * Proactive, organised, and comfortable working in a fast-paced ...

tools. Produce and interpret service performance and security data for trend analysis and reporting. Promote automation and scripting to streamline authentication tasks. Collaborate under ITIL frameworks for problem management and root cause analysis. Educate other tech functions on authentication technologies and champion customer satisfaction. Essential Skills & Experience In-depth knowledge ...

strong network automation and Dev ops knowledge communication and stakeholder management skills Nice to have Complementary IT Certifications Exposure to resilient production environments. ITIL Framework Knowledge of Scrum and Sprints ...

Access, just-in-time access, information protection, MIP labels, audit. - Certifications (desirable): TOGAF or BCS ESA; Azure Solutions Architect Expert; Power Platform Solution Architect; ITIL; security (e.g., CCSP/CISSP) as nice-to-have. IT Solutions Architect (AI/Azure/M365) In accordance with the Employment Agencies and Employment ...

Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python ...

Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python ...

Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet ...

consulting environment The ability to engage confidently with senior stakeholders and influence decision-making ServiceNow Certified System Administrator (CSA) certification; implementation certifications preferred ITIL Foundation and a solid understanding of SaaS and on-premise architectures A collaborative mindset, strong communication skills, and a focus on inclusive ways of working Reward ...

Understanding of SDLC and release processes Preferred Background Banking, Wealth Management, Asset Management, or wider FS exposure Experience working in regulated environments Familiarity with ITIL-aligned support models Understanding of infrastructure, applications, and integration dependencies Profile Sought Structured and methodical in approach Strong stakeholder coordination skills Comfortable operating in fast ...

London Insurance Market Strong understanding of cloud-based applications and insurance platforms Experienced working with Insurance Applications Familiarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworks Experience managing hybrid teams and working with offshore partners Experienced working with Vendors and off shore vendors Lloyds of London experience is highly desired ...

/DevOps) in large organisations Strong background in IT operations and high‐availability systems Experience in Health or Financial Services (Life, Pensions, or Insurance) ITIL certified Calm, decisive approach during incidents and deployments Nice to have: Experience working in Agile environments and exposure to Salesforce. Why this role matters Your ...

hosting platforms and maintenance (e.g. AWS, Linux Servers) Knowledge of web tech (Databases, APl's) and Website CMS's (Drupal, WordPress) Understanding of the ITIL framework or service management methodology Experience in incident management, including owning the response process for urgent issues and ensuring root cause analysis is performed ...

experience across at least one major technology stack. Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps. Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post-incident review culture. Excellent troubleshooting skills across multiple layers: Network Identity Endpoint Proxy SIEM ...

permissions and access control Authentication and identity mechanisms in enterprise environments Certifications & Frameworks Pure Certified Migration Specialist or equivalent (highly desirable) Working knowledge of ITIL and/or COBIT Professional Skills Excellent analytical and troubleshooting capabilities Strong documentation and technical writing skills Confident communicator with strong stakeholder management ability Ability ...

Skills Any relevant proxy/security certifications. Familiarity with ISO 27001, NIST CSF or related security frameworks. Experience working within regulated environments or with ITIL-based service models. Working Model 2 days per week in the office — mandatory. Rate is fixed at £550 per day (Umbrella). No flexibility ...

/SIEM platforms Validate and respond to security alerts generated by SIEM and endpoint protection platforms Manage security incidents and tickets in line with ITIL best practices (ServiceNow) Support governance, compliance and audit activities (ISO27001, Cyber Essentials, CIS benchmarks, GDPR) Produce clear security reports and communicate risks and threats … framework and modern threat landscapes Strong communication skills with the ability to explain technical concepts to non-technical audiences Experience working within ITIL and change management processes Ability to work independently while contributing effectively as part of a team Desirable: Experience working in or alongside a SOC environment Knowledge ...

technical (Technology) staff * Ability to work within a team framework, as well as under own supervision * Ability to lead by example * Flexible approach * ITIL Foundation (minimum) - preferably ITIL 4 * Relevant degree in Information Technology, Computer Science or related field or equivalent professional experience * Proven experience managing a Service Desk team ...

procedures and tools. Knowledge, Skills, Experience & Qualifications Skills Technical Knowledge: o Understanding of IT hardware and software asset management. o Knowledge of ITIL (Information Technology Infrastructure Library) practices, especially related to asset and configuration management. o Familiarity with Configuration Management Databases (CMDBs) and Asset Management tools. Analytical Skills: o Ability ...