18 of 18 ITIL Jobs in the City of London

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

Cloud technologies (Azure, AWS, Microsoft 365), Servers, Storage, Networking, and Enterprise Infrastructure. Experience defining and delivering infrastructure strategy and technology roadmaps. Strong understanding of ITIL principles, infrastructure governance, service management, and operational best practice. Experience managing large infrastructure teams through Regional Managers. Strong stakeholder management skills with experience engaging senior ...

These are not mandatory but may be useful: Microsoft Certified: Azure Fundamentals. Microsoft Certified: Azure Administrator Associate. Microsoft Certified: DevOps Engineer Expert (AZ-400) ITIL Foundation. Agile Foundation or Scrum certification. Terraform Associate. GitHub Foundations or GitHub Actions training. If you receive suspicious outreach claiming to be from us, please ...

environment Proficiency using helpdesk ticketing systems, including Fresh Service DESIRABLE Formal qualifications or training in management, leadership, coaching or mentoring Service Desk Institute or ITIL knowledge or certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

delivery activities Good interpersonal and communication skills Strong analytical and troubleshooting skills Experience with virtualisation technologies (Linux under VMWare) Experience of working within the ITIL framework Experience of managing systems with RHN satellite Desirable Experience with JBoss Linux performance tuning skills Experience with Linux failover clustering Experience of Kerberos ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

Programme Manager - M365, IAM, Infrastructure, Cutover, Planning, Mergers, Delivery, Prince2, PMP, ITIL, RAID, Azure, Due Diligence, Hybrid (London 4d/w) This is an exceptional M&A Programme Manager opportunity to join a leading tech company. The M&A Programme Manager is Hybrid with 4 days a week on site ...

threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work ...

Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with ...

proficiency for incident and problem tracking Strong analytical, decision-making and communication skills, with the ability to lead confidently and calmly under pressure Desirable: ITIL 4, ITSM tooling (ServiceNow, Jira Service Management), ISO22301/ISO20000, CBCP/MBCI certification, SRE familiarity, or experience with tools such as Splunk, CyberArk … Head of Change and Release Management, Business Continuity Director, Head of Operational Resilience, IT Service Continuity Manager, Head of DevOps/SRE Operations, ServiceNow, ITIL 4, ISO22301, DORA compliance, Disaster Recovery, AWS/Azure/Oracle Cloud, CBCP, MBCI. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy ...

Implementations (Including AI & CyberSec) and general transformations and modernisations. As Head of IT any experience with AI, M&A is beneficial. Strong M365, Prince2, ITIL and governance/security is essential. Strong senior IT leadership, stakeholder management, supplier governance, budget control and transformation experience are essential as Head of IT. … commercial governance ISO 27001, Cyber Essentials Plus, GDPR and operational risk management Executive stakeholder management, business partnering and senior communication Prince2, PMP or similar ITIL Desirable skills as Head of IT Cloud certifications MS certifications CyberSec certifications AI governance, automation platforms and emerging technologies ITIL, PRINCE2, MSP, TOGAF or equivalent ...

appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk … strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. ...

hardware and software, maintain meeting room technology, and help ensure end user equipment is readily available and fit for purpose. Working within an ITIL framework, you will contribute to continuous service improvement while ensuring compliance with IT security and policy standards. You will also manage user access across systems, including … Service Desk or End User Services environment. You will have strong troubleshooting skills across both hardware and software, along with a solid understanding of ITIL processes and service management principles. You should be comfortable managing user access, including Active Directory and VPN, and able to prioritise your workload effectively ...

Programme Manager - M365, IAM, Infrastructure, Cutover, Planning, Mergers, Delivery, Prince2, PMP, ITIL, RAID, Azure, Due Diligence, Hybrid (London 4d/w) This is an exceptional M&A Programme Manager opportunity to join a leading tech company. The M&A Programme Manager is Hybrid with 4 days a week on site … M365 Azure IAM Delivery Cutover Line Management Prince2 or similar Desirable skills as M&A Programme Manager Window certifications Azure Certifications Project Management Certification ITIL This is an exceptional M&A Programme Manager opportunity with exciting projects and career progression on offer. Key skills: M&A Programme Manager - M365 ...

expertise with Jira Service Management to design and optimise ITSM and CMDB solutions. You will need to work with the customer to implement ITIL-aligned service management solutions on Atlassian Cloud. Responsibilities include: Implementing ITSM processes on Jira Service Management Design, integration and configuration of ITSM solutions Conducting stakeholder workshops … Ideally you will have: 5+ years experience with ITSM tools Excellent communication skills (Both written and verbal) ITIL and Atlassian certifications are a bonus Interviews are ongoing so please apply now to avoid missing ...

Asset Manager - physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager Focus: ownership of the lifecycle process … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Asset Manager - physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager Focus: ownership of the lifecycle process … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...