1 to 25 of 80 ITIL Jobs in the City of London

deployment. Familiarity with iOS devices in managed environments. Hands-on experience with laptop imaging, maintenance, and repair. Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing More ❯

deployment. Familiarity with iOS devices in managed environments. Hands-on experience with laptop imaging, maintenance, and repair. Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing More ❯

Network+/Security+, Azure Administrator, etc.). Experience with infrastructure automation or scripting (PowerShell, Python). Knowledge of monitoring and observability tools (SolarWinds, PRTG, Grafana, etc.). Experience with ITIL practices and ServiceNow or equivalent ticketing systems. Personal Attributes Technically curious, proactive, and solutions oriented. Confident engaging with technical and business stakeholders alike. Comfortable balancing hands-on technical work with More ❯

Network+/Security+, Azure Administrator, etc.). Experience with infrastructure automation or scripting (PowerShell, Python). Knowledge of monitoring and observability tools (SolarWinds, PRTG, Grafana, etc.). Experience with ITIL practices and ServiceNow or equivalent ticketing systems. Personal Attributes Technically curious, proactive, and solutions oriented. Confident engaging with technical and business stakeholders alike. Comfortable balancing hands-on technical work with More ❯

of hands-on technical work, not just team oversight. Experience managing a small helpdesk or regional support function. Calm under pressure, service-focused, and confident in supporting senior users. ITIL aligned mindset and solid fundamentals across modern endpoint tech. Flexibility for occasional out-of-hours work when needed. Why it's worth a look: Small team, big impact. High standards More ❯

experience in applications engineering within legal or professional services Strong knowledge of legal applications and GenAI platforms Skilled in Microsoft 365, Azure, Entra AD, and Windows Server Familiar with ITIL frameworks and service management tools Excellent communicator with strong troubleshooting and client service skills If you're eager to make an impact, drive innovation, and work at the forefront of More ❯

experience in applications engineering within legal or professional services. Strong knowledge of legal applications and GenAI platforms. Experienced in Microsoft 365, Azure, Entra AD, and Windows Server. Familiar with ITIL and service management tools. Ability to quickly learn and present new technology. Excellent communication, troubleshooting, and client service skills. If you're passionate about legal technology and keen to drive More ❯

and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯

and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯

work autonomously within a client environment and manage multiple priorities. Experience working within global, multi-site enterprise environments. Knowledge of network monitoring, automation, or configuration management tools. Exposure to ITIL or similar service management frameworks. Technical Knowledge and Tooling Vendor Hardware: Arista Data Center Switching Arista Campus Switching Cisco Campus Switching Cisco Wireless Versa Networks WAN technologies Automation Tooling: GitHub More ❯

work autonomously within a client environment and manage multiple priorities. Experience working within global, multi-site enterprise environments. Knowledge of network monitoring, automation, or configuration management tools. Exposure to ITIL or similar service management frameworks. Technical Knowledge and Tooling Vendor Hardware: Arista Data Center Switching Arista Campus Switching Cisco Campus Switching Cisco Wireless Versa Networks WAN technologies Automation Tooling: GitHub More ❯

GCP. Proven ability to operate as a Technical Design Authority and influence key stakeholders. Desirable Skills Experience with cloud migration projects. Exposure to GenAI or AI-powered ServiceNow solutions. ITIL v4 certification or equivalent. Ability to obtain SC clearance (or already cleared). What's on Offer Competitive salary between £80,000 and £95,000 . Access to world-class More ❯

ticketing system/RMM tool and PSA software. Experience providing support via remote tools. Experience handling technical service tickets. Professional IT certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Produce and keep up to date documentation on clients systems Company More ❯

knowledge of MS Office Systems and Data Management systems. Any other IT qualifications not essential but could be advantageous; * A+ Hardware and an awareness of/qualifications in the ITIL framework will be considered a good bonus; * Excellent communication (written/spoken English) skills; * Strong hardware/PC peripheral trouble-shooting skills; * Experience of working in a Law firm IT More ❯

SOPs, reusable templates, and automation frameworks Required Skills & Experience Education Bachelor’s degree in Computer Science, Information Technology, or related field Postgraduate qualification or technical certifications preferred Professional Certifications ITIL Foundation (mandatory) Microsoft Certified: Modern Desktop Administrator/Endpoint Manager/Intune ServiceNow Certified System Administrator or Implementation Specialist Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred AI/Automation More ❯

SOPs, reusable templates, and automation frameworks Required Skills & Experience Education Bachelor’s degree in Computer Science, Information Technology, or related field Postgraduate qualification or technical certifications preferred Professional Certifications ITIL Foundation (mandatory) Microsoft Certified: Modern Desktop Administrator/Endpoint Manager/Intune ServiceNow Certified System Administrator or Implementation Specialist Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred AI/Automation More ❯

the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯

the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

Service Management (JSM), Jira Software (JSW), and Confluence ITSM principles (Incident, Problem, Change, and Request Management). JSM Automations, Workflows, and Assets (Insight). Jira Query Language (JQL). ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs). If you do have the relevant experience for this Jira SME role More ❯

to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm In-depth technical background and experience with current Windows Operating Systems, Microsoft Office More ❯

to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm In-depth technical background and experience with current Windows Operating Systems, Microsoft Office More ❯

structure with innovation in a high-impact governance role. Apply with your CV to - or contact Alex Holliday at Pioneer Search for a confidential discussion. Keywords: IT Change Manager, ITIL, CAB, ServiceNow, CMDB, ITSM, Governance, Audit, SOX, Operational Resilience, Financial Services, Insurance, Cloud Transition More ❯

with Azure and Office 365 migrations. Strong business communication and customer-facing skills. Exposure to solution design and cloud technologies. Qualifications such as MCSA: Office 365, MCSD: Azure, or ITIL Foundation are desirable. What's on Offer: Competitive salary (Up to £65k DOE) Learning and career development opportunities Hybrid working environment (2 days per week in London More ❯