1 to 25 of 36 ITSM Jobs in the East of England

Business ITSM Sales Executive/ITSM Solutions Sales IT/MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission OTE £120,000 - £150,000 About the Role Were seeking an experienced New Business Solutions Sales Executive with a proven … track record in ITSM solutions sales , software integration , and automation . This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT ...

need Ability to obtain or hold UK Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing models (e.g. Microsoft ...

identity and security) Track record of leading senior technical specialists and delivering through others Experience improving operational maturity, resilience, and governance Knowledge of IT service management and security frameworks (e.g. ITIL, Cyber Essentials Plus, ISO 27001) Comfortable remaining hands-on in complex or high-impact situations Strong stakeholder communication skills ...

problem resolution Prioritise and Manage Support Tickets: Effectively prioritise and manage multiple support tickets in a high-pressure environment, ensuring timely resolution Utilise IT Service Management Tools: Use IT service management tools (e.g. Freshservice) to track and manage support requests and maintain accurate records Verify Issue Resolution: Ensure that technical …/10 Active Directory/Microsoft Entra Microsoft Office 365 Microsoft Azure Microsoft Intune Microsoft SharePoint Microsoft Teams Business Central/Dynamics 365 Freshservice ITSM Key Core Competencies and Skills Required: Wide knowledge of Windows 10/11 operating systems Excellent communication and customer service skills, both written and verbal ...

while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password resets and guiding users through ...

with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

bring: Certified Technical Architect (CTA) Certified System Administrator (CSA). Certified Application Developer (CAD) Any two Certified Implementation Specialist (CIS) certifications (e.g., ITSM, CSM, HR, ITOM). ServiceNow implementation experience, including solution design and leadership in large-scale or secure environments. Proven ability to translate complex business needs into innovative ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

customers unify physical, logical and virtual infrastructure data in one manufacturer-independent model—supporting accurate documentation, capacity planning, controlled change and integration into wider ITSM/CMDB ecosystems Headquartered in Ellwangen/Jagst (Germany) with global offices and a strong partner ecosystem, we operate internationally and deliver locally with high ...

Logo Sales Executive - Integration Solutions/ITSM Solutions Sales IT/MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission About the Role Were seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM … generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This ...

Comfortable owning pipeline development through outbound and inbound activity What would be desirable? Background selling into MSPs or enterprise IT environments* Understanding of IT service management or integration landscapes* Experience collaborating closely with marketing and technical teams* Exposure to long-term, strategic account development To Apply... Please apply directly through ...

with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous ...

with the ability to coach at all levels. Hands-on experience with L2O/O2C processes and supporting tech stacks (CRM/CPQ, PPM, ITSM, billing, BI). Strong background in business architecture and performance systems. Proven success in scaling operating models in high-growth or tech-driven environments. ...

with the ability to coach at all levels. Hands-on experience with L2O/O2C processes and supporting tech stacks (CRM/CPQ, PPM, ITSM, billing, BI). Strong background in business architecture and performance systems. Proven success in scaling operating models in high-growth or tech-driven environments. ...

with the ability to coach at all levels. Hands-on experience with L2O/O2C processes and supporting tech stacks (CRM/CPQ, PPM, ITSM, billing, BI). Strong background in business architecture and performance systems. Proven success in scaling operating models in high-growth or tech-driven environments. ...