9 of 9 ITSM Jobs in Leeds

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

plan to meet the changing expectations of customers and regulators. Responsibilities Configure and support key SAP Solution Manager components, including CHARM/cCHARM, ITSM, Solution Documentation, System and Technical Monitoring, and Business Process Monitoring. Manage system landscapes through LMDB, SLD, connectivity setup, and overall configuration. Handle upgrades, FPS/ ...

certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX/virtualisation experience Network Access Control (Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ ...

systems Experience working closely with DevOps, QA, engineering, and release management teams Strong working knowledge of tools such as Jira, ServiceNow, or similar ITSM/delivery tooling Experience working in Agile, Scrum, or hybrid delivery environments Strong stakeholder management skills across technical teams, product teams, and third-party vendors Hands ...

production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability, and cost of operation. Define and deliver ...

Design and implement enterprise grade logging and monitoring solutions using OCI Logging, OCI Monitoring, Events and Alarms. Integrate OCI monitoring with third party SIEM, ITSM and APM tools (e.g. Splunk, BMC etc.) Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the design and build of services such ...

advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised for issues as needed. Managing and ensuring … timely and appropriate updates are communicated back to customers. Administration of customer account information, ensuring details are kept current and accurate in the ITSM system. Administration of the customer support portal, e.g., setting up new accounts, password requests, etc. Escalation of incidents to the next tier of support when necessary. ...

kind of role that accelerates you fast. The Role Tier 1 and Tier 2 ServiceNow platform support, incident triage, diagnosis and resolution across ITSM and CSM workflows. You'll be the person NHS staff rely on when things go wrong — calm, sharp, and solution-focused. You 2 to 3 years … service desk or ITSM support experience Hands-on ServiceNow exposure — even partial is fine if your fundamentals are strong Solid grasp of incident, problem and change management A communicator who can translate technical issues for non-technical people Eligible for SC clearance — you'll need to have been resident ...

Job summary The purpose of this Team Leader position is to oversee and manage key areas within LTHTs End User Compute function, within Leeds Teaching Hospitals Trust (LTHT). Main duties of the job The ...