Cloud Switching BE Escalation Engineer
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
cloud-management workflows. This dynamic, multi-functional team is passionate about protecting and improving the customer experience for Catalyst and Meraki switching! Your Impact Own technical reviews of complex Catalyst, IOS-XE, Meraki switching, and cloud-management issues from Support, escalations, or bug reports. Drive issues from unclear symptoms … clear problem statements, impact assessments, and actionable plans. Use CLI outputs, packet captures, logs, topology, lab reproductions, and firmware context to validate or disprove suspected defects. Coordinate various teams across Support, Engineering, Product Management, and Sales to resolve customer-impacting issues. Translate field findings into product-quality feedback ...