8 of 8 Incident Management Jobs in the City of London

Job Title: Incident Manager Location: Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; City of Westminster, London (region), SW1P 3BT Remuneration: £42,315 - £45,300 Contract Details: Permanent Working Style: Hybrid Join Our Team! Are you an experienced … Incident Manager looking to make a real impact? Our client, a leading organisation in the Central Government sector, is on the lookout for a dynamic professional to support the Head of Service Operations. Why You Should Apply: Drive Change: Play a key role in improving incident management … resolution of incidents. Grow Professionally: Leverage your expertise in a high-volume operational environment, while enhancing your skills and knowledge. Key Responsibilities: Manage the Incident Management Process for Retail & B2B Clients. Ensure timely, accurate reporting of incidents and resolutions. Collaborate with Service Providers to identify and mitigate risks. More ❯

law firm on a permanent basis. IT Service Delivery Lead/IT Support Lead Key Responsibilities: * Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. * Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. … identify problems and look to address these with the respective team * Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. * Take accountability for service delivery performance, meeting customer expectations * Liaise with … other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents. * Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident More ❯

Banking System. You will oversee their deployment, development, enhancements and production operations. You should have extensive experience and skills in Software Engineering, DevOps, project management, incident management, team management and stakeholder management. Additionally, you should have expertise in: Multi-threaded Java backend development API and SQL More ❯

Banking System. You will oversee their deployment, development, enhancements and production operations. You should have extensive experience and skills in Software Engineering, DevOps, project management, incident management, team management and stakeholder management. Additionally, you should have expertise in: Multi-threaded Java backend development API and SQL More ❯

site in a prestigious Financial Services client in central London. The role entails working on a brand-new office building, being exposed to senior management teams and getting stuck in with cutting edge AV technology solutions. As some elements of the role therefore involve AV design, CTS-D experience … but regularly push their technology to the future, ensuring they remain at the cutting edge of Audio-visual working with exciting technology. Responsibilities Technical management of the onsite AV systems globally. Serve as the primary contact for Level 2 technical issues escalated by AV Technicians or IT/UC … QSC Designer, Cisco Control Hub, Crestron Toolbox and Crestron NVX. Crestron AV over IP/Working with XiO Cloud. Experience in the use of incident management tools such as ServiceNow. More ❯

goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You'll Bring: Demonstrable technical expertise at CCNP (ENT/DC/… TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST! Apply now to make a real impact and lead a team driving excellence in every connection. More ❯

Sterlings are currently partnered with a Wealth Management Company who are currently seeking an Application Support Team Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead will be responsible for the prioritisation and … delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the … will also act as the escalation point for any major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team More ❯

Sterlings are currently partnered with a Wealth Management Company who are currently seeking an Application Support Team Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead will be responsible for the prioritisation and … delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the … will also act as the escalation point for any major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team More ❯