2 of 2 Incident Management Jobs in Newcastle upon Tyne

love you to join us. What skills, knowledge and experience will you need? Experience working in a live IT operations environment, such as problem management, change management, incident management, monitoring, or event management. A background in first-line command centre, service monitoring, or incident resolution … responsible for monitoring infrastructure and applications across datacentre and cloud environments (AWS and Azure) using enterprise-grade tooling. You'll follow event management processes, triaging and categorising alerts, raising incidents, and providing initial diagnosis to minimise disruption. This role will also involve collaborating with internal teams, external suppliers ...

centre, the position is highly customer-focused and requires strong attention to client requirements. As a Data Centre Engineer, you will deliver IMACD and incident resolution services within workplace technologies and data centre operational environments. The duties range from small alterations such as patching and fault finding to performing … local Service Delivery Manager. Shift Pattern: 4 Days on, 4 Days off 12-hour shifts (7am – 7pm/7pm – 7am) Responsibilities: Change control management Incident management and resolution Management and tracking of assets Supervision and escorting of 3rd-party vendors Installation and decommissioning of network hardware ...