4 of 4 Incident Response Jobs in Merseyside

A global IT MSP is looking for an experienced SOC Incident Response & Threat Hunting Manager to join its expanding Security Operations Centre. This is a pivotal leadership role, overseeing Tier 3 Security and Incident Response Analysts while driving proactive threat hunting and cyber threat intelligence initiatives. This hands-on position combines technical depth, strategic leadership, and … a forward-thinking approach to cybersecurity. The successful candidate will lead advanced incident response activities, mentor a high-performing team, and shape the strategic direction of cyber defence capabilities across a diverse customer base. On offer Salary - Competitive depending upon experience Company Bonus Scheme Comprehensive Benefits Pack 10% Company Pension £6k Vehicle allowance Excellent skill up and career … progression Flexible working from Day 1 Plus more Skills & Experience Proven experience leading incident response and threat hunting teams within a SOC or similar environment. Deep technical expertise in Digital Forensics and Incident Response (DFIR), with strong analytical and problem-solving skills. Skilled at translating complex technical findings into clear, actionable insights for technical and non More ❯

Implement security scanning and compliance checks within deployment pipelines • Collaborate with development teams to optimize application performance and reliability • Maintain and improve backup, recovery, and disaster recovery procedures • Support incident response and root cause analysis for production issues • Manage configuration management and secrets management solutions • Optimize cloud resource utilization and cost management • Cover on-call rotation for production More ❯

Implement security scanning and compliance checks within deployment pipelines • Collaborate with development teams to optimize application performance and reliability • Maintain and improve backup, recovery, and disaster recovery procedures • Support incident response and root cause analysis for production issues • Manage configuration management and secrets management solutions • Optimize cloud resource utilization and cost management • Cover on-call rotation for production More ❯

Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that … to the Service Desk processes and systems, identifying weaknesses and making the appropriate changes, including helpdesk system workflow improvements. Monitor and ensure adherence to SLAs and KPIs related to incident response times, resolution rates, and customer satisfaction. Build strong relationships with external customers, acting as a point of contact for service-related and change management issues. Improve and … change service desk processes so they are aligned with best practices for incident management. Analysing feedback, where the backlogs occur, change management data to identify trends & recurring issues, and identify areas for service and change management improvement. Regular performance reports to senior management, highlighting success but also areas for improvement. Lead initiatives to enhance efficiency across the service desk More ❯