8 of 8 Journey Map Jobs in the North West

to improve the design of the website and services. Assist in translating business needs into user-friendly experiences. Create wireframes, user flows, and journey maps with support from senior team members. Training At the end of the apprenticeship, you will move into an experienced Junior User Experience (UX More ❯

languages are a plus. • Experience – Prior experience working with CRM platforms (Zoho CRM preferred), including user training, support, and reporting. Familiarity with customer journey mapping and data quality analysis is advantageous. • Skills – Strong interpersonal and stakeholder management skills; confident presenting to groups and working across diverse teams. • Tech More ❯

languages are a plus. • Experience – Prior experience working with CRM platforms (Zoho CRM preferred), including user training, support, and reporting. Familiarity with customer journey mapping and data quality analysis is advantageous. • Skills – Strong interpersonal and stakeholder management skills; confident presenting to groups and working across diverse teams. • Tech More ❯

ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯

ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯

ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journey mapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯

address user needs, behaviours, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users. Journey Mapping – Map and analyse end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. … Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage. Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing More ❯

to support lead generation and customer engagement, including mass email campaigns Design a suite of touchpoint emails that guide customers seamlessly through their journey, enhancing their experience with the client. Develop and manage multi-channel campaigns, including digital, social media, email, and content marketing, to generate leads and … reflect our brand and are optimised for engagement. Ensure all internal systems, including Dynamics 365, are kept updated with accurate marketing and customer journey data. The ideal candidate will have: A confident communicator with a proven ability to generate compelling content and establish thought leadership across digital platforms … media management. Exceptional copywriting and content creation skills, with a focus on engaging and converting B2B audiences. Knowledge of marketing automation and customer journey mapping, ensuring smooth and effective customer engagement. Outstanding organisational skills, with the ability to manage multiple projects simultaneously and deliver results on time. A More ❯