9 of 9 Journey Map Jobs in the North West

Native Mobile App Design Experience A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

Native Mobile App Design Experience A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

as a Senior Product Designer. A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience More ❯

Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯

Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯

stakeholder programmes. Strong background in proposition development, service design, or product strategy. Ability to run structured stakeholder engagement, including SMEs, sponsors, and governance bodies. Skilled in problem definition, journey mapping, options analysis, and benefits modelling. Experience navigating governance, securing approvals, and responding to formal review processes. Strong communication skills, including the ability to create executive-ready papers and More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯

Senior Content Designer – Join Our Global Tech Journey 📍 Location: Hybrid UK - Multiple Office Locations | 💼 Work Type: Full-time 🏢 Department: Product 🌍 About IRIS IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations. We’re not just a company — we’re a transformative powerhouse … or tech environment. 🧠 Experience managing people or projects, and leading on large-scale content initiatives. 📊 Skilled in data-driven, user-centred content design — familiar with tools like user journey mapping and ‘jobs to be done’. 🖋️ Strong UX writing skills with an ability to simplify complex, technical, or financial concepts. 💬 A collaborator and influencer — confident building relationships and More ❯

a close team, who have the opportunity to learn and grow as OnBuy evolves. About the Role The Head of Seller Experience owns the end-to-end Seller Journey and the commercial success of our seller base. You will define and deliver a strategy that makes it effortless and rewarding for sellers to onboard, trade, grow and thrive … of vision, prioritisation, and delivery. Champion data-driven decision-making , design thinking, and behavioural insights as core levers. Embed a culture of seller obsession and outcome-focused execution. Journey Ownership & Proposition Development Take ownership of the end-to-end Seller Journey , removing friction at every lifecycle stage. Conduct journey mapping, research, and insight to … and scale a Voice of Seller program with real-time feedback loops and structured reporting. Convert insights into clear actions, backlog prioritisation, and product decisions. Deliver behavioural and journey-level improvements through evidence-based experimentation and test-and-learn approaches. Cross-Functional Influence Act as the strategic champion for sellers across leadership forums. Ensure alignment and coordination of More ❯