7 of 7 Journey Map Jobs in the North West

/UI design. A strong portfolio of design projects. Experience with Figma, Adobe XD or Sketch. Knowledge of prototyping and customer journey mapping. Experience with A/B testing or conversion optimisation. Familiarity with tools such as Google Analytics, Hotjar or Microsoft Clarity. Strong communication and teamwork skills. ...

design and improvement of end-to-end services across multiple channels and touchpoints. * Plan and conduct service design activities including service mapping, journey mapping, blueprinting and workshop facilitation. * Work closely with product managers, user researchers, business analysts, interaction designers, content designers and technical teams to shape service outcomes. ...

Lead the design and improvement of end-to-end services across multiple channels and Plan and conduct service design activities including service mapping, journey mapping, blueprinting and workshop facilitation Work closely with product managers, user researchers, business analysts, interaction designers, content designers and technical teams to shape service ...

success and impactThink beyond the immediate problem to design services that are sustainable, strategic and future-proofVisualise complex systems clearly through service blueprints, journey maps or ecosystem diagrams (to name a few) and adapt the output to the audience learning preferencesAre skilled at navigating difficult conversations, helping teams ...

create solutions and build trusted, respectful partnerships.Collaborate across disciplines - work within agile, multidisciplinary teams to deliver iteratively.Make complexity visible - use service blueprints, journey maps, and other artefacts to bring clarity, tailored to your audience.Use data to guide decisions - interpret performance data to inform design and measure success.When working ...

levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process … solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high ...

/ML where feasible; design for scale and controlled adoption. Product Mindset: Measure outcomes, simplify processes, and scale solutions. Design Thinking & Agile: Journey mapping, iterative delivery, and experimentation. Data & Analytics: Data mining, visualization, and storytelling to drive decisions. To be successful in this role, were seeking the following … Company Better, Power our Culture. 30/60/90 Onboarding Guide 30 days: Baseline current-state metrics, risks, and dependencies; establish stakeholder map and governance cadence. 60 days: Propose target-state hypotheses, initial KPI framework, and prioritized opportunities (including AI/ML pilots); align OKRs. 90 days: Finalize ...