1 to 25 of 50 Knowledge Management Jobs in the North of England

About the job you’re considering The SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created … maintained, and shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge ...

help shape how knowledge flows across InHealth? From our clinical and operational teams to the digital channels supporting our patients. At InHealth, we hold a huge amount of valuable clinical, operational and organisational knowledge. As our Knowledge Management Coordinator , you'll help make sure the right information … right people, in the right place, at the right time. You'll play a key role in how we capture, organise, govern and share knowledge across InHealth – from policies, SOPs and clinical guidance through to patient pathways, training materials and operational know-how. And this isn't just about ...

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is looking for an enthusiastic and forward-thinking Librarian to join our Library and Knowledge Services team. This is an exciting opportunity to develop your professional skills while supporting a wide range of staff, students and service users across … largest mental health trusts in the country. You will play a key role in ensuring colleagues can access the evidence, information and knowledge they need to improve care, develop professionally and make informed decisions. From expert literature searching and current awareness services to training delivery and knowledge management ...

satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management and self … risks, and opportunities for improvement including those involving AI Requirements Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills ...

Python | SQL | BigQuery | Neo4j | Data Engineering | Knowledge Graphs The Role I'm working with a business investing heavily in enterprise AI, search and knowledge management capabilities. They're looking for a Data Engineer to help build the data foundations that sit behind large-scale AI and knowledge discovery platforms. This is a hands-on engineering role focused on designing and delivering data pipelines, search infrastructure and knowledge management solutions that turn complex enterprise information into trusted, searchable and AI-ready assets. What You Will Be Doing Designing and building scalable data ingestion and transformation ...

Knowledge Prompt Analyst Department: Business Services - Knowledge Management Employment Type: Permanent Location: Leeds Description We are looking for a Knowledge Prompt Analyst to join our Knowledge and Information Services team and play a key role in advancing the firm's strategic use of Artificial Intelligence. … Working closely with Knowledge Lawyers, Business Technology teams and colleagues across the business, you will help translate AI capability into practical, measurable outcomes. This is an exciting opportunity to sit at the intersection of legal expertise, technology and innovation, supporting colleagues to use approved AI tools confidently, responsibly ...

governance and compliance.You will lead the Service Desk team, including first-line support, triage and walk-up support capabilities, ensuring incidents, service requests, access management activities and user lifecycle processes are handled consistently and effectively. Supporting users, you will create an environment where service excellence, accountability and continuous improvement … team delivers.Beyond business-as-usual operations, you will be instrumental in improving the overall user experience. You will work to enhance service portal capabilities, knowledge management, self-service adoption and support technologies such as virtual agents and chatbots. By analysing trends and user feedback, you will identify opportunities ...

Department: Business Services - Knowledge Management Location: Leeds Description Help Shape the Future of AI in a Leading Law Firm We are looking for a Knowledge Prompt Analyst to join our Knowledge and Information Services team and play a key role in advancing the firm's strategic … Artificial Intelligence. Working closely with Knowledge Lawyers, Business Technology teams and colleagues across the business, you will help translate AI capability into practical, measurable outcomes. This is an exciting opportunity to sit at the intersection of legal expertise, technology and innovation, supporting colleagues to use approved AI tools confidently ...

Service request tickets resolution, within agreed SLAs Support the team through any appropriate means to meet Service Level Targets. This includes provision of management information, knowledge sharing, communication, escalation and coordination of cross-team meetings to resolve issues. Manage and coordinate system upgrades and releases with business … stakeholders Ensure that a knowledge base of past issues encountered is maintained and used (Service Now Knowledge Management) Feed into Major Incident Management and Problem Management processes as required Execute routine system jobs and processes to support the BAU operation of IT systems Work closely ...

Xeinadin. The role ensures a consistent, reliable and customer-focused service experience for colleagues across the UK and Ireland.The post holder will lead service management, supplier performance, service reporting, major incident management and service improvement. They will establish and maintain a single service standard across the business while … improvements in first-time fix rates, customer satisfaction and service responsiveness.• Champion an excellent end-user experience across all technology services.• Develop self-service, knowledge management and automation capabilities.• Ensure service transition from projects follows formal governanceITIL Service Management• Own Incident, Problem, Change, Request and Major Incident ...

Vertus Partners is seeking a Data Engineer to build the data foundations for enterprise AI and knowledge management platforms. The role focuses on data pipelines, search infrastructure, and knowledge management solutions that turn complex enterprise information into trusted, AI-ready assets. This hands-on engineering position … involves delivering scalable data ingestion, transformation pipelines, and knowledge graph capabilities that support AI, analytics and information retrieval initiatives. #J-18808-Ljbffr ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer or End User Computing … ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation, self-service and knowledge management. What You'll Be Doing Team Leadership & Service Delivery Lead, coach and develop a team of L2 Desktop Engineers Manage workloads, priorities ...

learn and get hands on practice while you study towards a Level 3 qualification. Youll receive formal learning to develop crucial skills, knowledge and behaviours for your career and be part of a great team. If you wish to find out more about the Digital Support Technician Apprenticeship, please … training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

Business Group Knowledge Lawyer (BGKL) is a senior lawyer role who will report directly into the Business Group Head (BGH) for our Corporate and Commercial Services Business Group (CCS). You will be part of a team of two knowledge lawyers and a knowledge paralegal who will … work with the BGH. In this role you will work strategically with the BGH to help deliver key knowledge and innovation priorities for the Business Group. This will include: supporting the lawyers in the Business Group responsible for technical excellence in their area of expertise, including supporting on training ...

/d inside IR35 (via umbrella) The Role Major Financial Services organisation looking for an experienced Data Engineer to build scalable data pipelines and knowledge solutions supporting an Enterprise Knowledge Base (EKB). You’ll work across data ingestion, enrichment, indexing and knowledge graphs, transforming enterprise data … Responsibilities Build scalable ETL/ELT pipelines using Python and SQL Work with BigQuery, Google Spanner, Neo4j and Vector Databases Design and implement Knowledge Graphs Develop enterprise search, indexing and retrieval capabilities Build data models, metadata and enrichment processes Implement event-driven and real-time data architectures Ensure data ...

business objectives and measurable outcomes. Data Strategy, Governance & Semantic Technologies: Help clients establish trusted and connected R&D data foundations through governance, master data management, interoperability, metadata management, and modern data architectures. Lead the application of semantic technologies, ontologies, RDF-based knowledge graphs, and common data models … create a shared understanding of scientific, research, preclinical, and clinical information across systems. Enable advanced analytics, scientific knowledge management, intelligent automation, and AI-powered decision support while ensuring compliance, data integrity, traceability, and governance across the R&D landscape. AI & Intelligent R&D: Identify and shape high-value ...

Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom The Change Manager works within multidisciplinary delivery teams to plan and execute structured change management activity across large-scale transformation programmes. You'll help embed new ways of working and ensure change lands effectively and sustainably for the people … affects, working closely with senior change leads, programme teams and business stakeholders. Our Change Managers are “T-shaped” by design: with expertise in Change Management, and with evolving breadth across Organisational Design and AI. As a Change Manager, you'll typically be embedded within a large-scale transformation programme ...

eyes support for network and server hardware under senior guidance Administer Active Directory tasks including user creation, permissions, group allocation and device/OU management Support Microsoft O365, SharePoint and mailbox provisioning, diagnostics and troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise … with experience of M365 Solid experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security ...

Invest in us andwe’llinvest in you!. Job Description The Change Manager works within multidisciplinary delivery teams to plan and execute structured change management activity across large-scale transformation programmes. You'll help embed new ways of working and ensure change lands effectively and sustainably for the people … affects, working closely with senior change leads, programme teams and business stakeholders. Our Change Managers are “T-shaped” by design: with expertise in Change Management, and with evolving breadth across Organisational Design and AI. As a Change Manager, you'll typically be embedded within a large-scale transformation programme ...

help shape how information is organised, governed and used across a major AI-enabled transformation programme. This role sits at the intersection of knowledge management, business analysis and AI adoption. You'll work with stakeholders across the business to improve the quality, discoverability and effectiveness of enterprise data … while helping assess and optimise AI-driven user experiences. What You Will Be Doing Reviewing and onboarding information sources that support AI, search and knowledge-driven services. Developing taxonomy, classification and information architecture frameworks that make business knowledge easier to find and use. Working with stakeholders to understand ...