Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Do you have significant knowledge of user testing methodologies to reveal actionable user insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is a fantastic chance … 8. Sharing and presenting research findings and recommendations with internal audiences (e.g. project teams and senior decision makers), and external audiences (e.g. to other government teams) when required. 9. Knowledge and experience of best practice user research methodologies and analysis techniques to reveal actionable insights. 10. Having assimilated user insight from multiple sources, to determine gaps and develop recommendations … maintaining a focus on results despite unforeseen challenges and setbacks. 12. Demonstrable experience of coaching, mentoring and/or advising colleagues on best in practice methodology and able to transferknowledge effectively to others. 13. Able to present, explain, defend and simplify complex research to ensure comprehension and understanding among both research literate and non-research literate colleagues. More ❯
security by enforcing best practices and responding to vulnerability alerts. In addition, the Engineer will write and maintain documentation of support processes, incident resolutions, and known issues for efficient knowledgetransfer across the team. You will also be expected to provide on call support on a rostered basis. You can bring your whole self to work. At Capgemini … system issues with strong problem-solving skills Strong customer service skills and the ability to communicate technical information clearly to non-technical users Familiarity with Ansible, Dock and Marantis. Knowledge of scripting languages (e.g., Bash, Python) to automate tasks and streamline support processes Preferred Certifications: Linux Professional Institute Certification (LPIC), Red Hat Certified System Administrator (RHCSA), or CompTIA Linux+ … world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow More ❯
be responsible for designing and overseeing complex technical solutions that align with public sector requirements, security standards, and modernisation initiatives. This role requires a strategic thinker with deep technical knowledge, an understanding of emerging threats, and the ability to work collaboratively with various stakeholders to embed security principles throughout the IT landscape. Key responsibilities: Technical Architecture Design Develop and … maintaining awareness of technology trends and best practices. Mentor and guide development teams, project managers, and other technical staff, fostering a culture of innovation and technical excellence while ensuring knowledgetransfer across the Agency. Stakeholder Engagement and Collaboration Act as the Lead Technical Architect for project teams, providing expert guidance on requirements, design considerations, and risk management. Collaborate … specification Oursuccessful candidatewill have: Significant IT experience in architectural roles Extensive experience with both on-premise and cloud technologies Experience in leading cloud migration initiatives and managing hybrid environments Knowledge of enterprise architecture frameworks and methodologies Track record of delivering complex technical solutions, within a public sector environment is desirable but not essential Proven experience designing and implementing secure More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Bede Gaming
support during build phases-pair-programming, prototyping, reviewing code, and ensuring test coverage is solid. Support incident response when needed, partnering with Service Delivery to resolve critical issues efficiently. Knowledge Sharing & Documentation Build deep expertise in our BI products and share that knowledge across the business. Own the publication and upkeep of technical documentation-including data contracts, integration … guides, and internal roadmaps. Regularly contribute to knowledgetransfer and onboarding for internal and customer-facing teams. Stay ahead of the curve-continuously learning and sharing modern best practices in data engineering, architecture, cloud infrastructure, and tooling. Work with large-scale data pipelines and ETL frameworks, helping shape the technical foundations of our data platform. What we are More ❯
Test Engineer, you will provide professional software test engineering leadership and influence the automated testing approach. You will contribute to the team community, coaching and mentoring team members, promoting knowledgetransfer and a culture of continuous improvement. You will assess, and own escalated risks raised by other QA&T engineers at the programme and project level. Challenge timelines … timescales. Experience of validating acceptance criteria and using Behavioural Driven Development or similar approaches in practice. Experience in testing APIs using Postman, Axios, RestAssured or similar. An excellent working knowledge of non-functional testing, using open-source tools. You can advise on and implement up-to-date non-functional testing techniques, peer review code and coach others. Experience of More ❯
Test Engineer, you will provide professional software test engineering leadership and influence the automated testing approach. You will contribute to the team community, coaching and mentoring team members, promoting knowledgetransfer and a culture of continuous improvement. You will assess, and own escalated risks raised by other QA&T engineers at the programme and project level. Challenge timelines … timescales. Experience of validating acceptance criteria and using Behavioural Driven Development or similar approaches in practice. Experience in testing APIs using Postman, Axios, RestAssured or similar. An excellent working knowledge of non-functional testing, using open-source tools. You can advise on and implement up-to-date non-functional testing techniques, peer review code and coach others. Experience of More ❯
Greater Manchester, Lancashire, England, United Kingdom
Sagacity
require insights to be derived from the data sets to enable business case construction to address any data anomalies found • Are open minded and flexible with a thirst for knowledge and an appetite for continuous development • Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner • Balance the technical and analytical demands … of their role • Are open minded and flexible with a thirst for knowledge and an appetite for continuous development What success looks like in the role • Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact • Translation of data analysis into targeted information which can be converted into actionable improvements, based … visuals and compelling narratives • Continued improvement of Sagacity’s Product Suite through the delivery of robust data insight • Taking full accountability and ownership for client and internal deliverables • Proving knowledgetransfer support, peer to peer reviews and mentoring as a team to increase the team’s skill sites and drive continuous learning Competencies and Behaviours · 5+ years of More ❯
Greater Manchester, Lancashire, England, United Kingdom
Sagacity
to deliver end to end client solutions in a timely manner • Balance the technical and analytical demands of their role • Are open minded and flexible with a thirst for knowledge and an appetite for continuous development What success looks like in the role • Clear, concise and insightful data analytics which enable our clients to make sound business decisions based … Product Suite through the delivery of robust data insight • Ability to take accountability and ownership for client and internal deliverables • Work as part of a Data Analytics team proving knowledgetransfer support, peer to peer reviews and mentoring as a team to increase the team’s skill sites and drive continuous learning Competencies and Behaviours · Proficiency in analytical More ❯
Dodworth, Barnsley, South Yorkshire, England, United Kingdom
Broster Buchanan Ltd
inventory and order modifications working closely with Sales and warehouse staff to address any issues and necessary updates Apply Gemba Lean processes of improvement by engaging with employees, gaining knowledge about work processes, and exploring opportunities for continuous improvement Support other departments as required by the management team. Skills Ability to decipher technical documentation and communicate technical detail to … as required by the customer across multiple vendor platforms Strong organisational and communication skills Ability to work with multiple global teams to manage concurrent rack integration projects Ability to transferknowledge from one environment (i.e. US Build Configuration Centre) to another environment (i.e. UK/SGP Build Configuration Centre) and convey the cross-discipline skills necessary to create More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Good Travel Management
Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledgetransfer within the team and across departments to elevate system literacy and … About you: Industry experience with travel technology background ideally coming from a Travel Consultant role Strong GDS Experience, with previous experience of working with online booking tools Travel industry knowledge of fares and ticketing Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the More ❯
planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to … optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You … documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be More ❯
Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project. Project Management & Delivery: Manage the full lifecycle of digital transformation projects … with regular updates on project progress, risks and changes. Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment. Ensure that knowledgetransfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete. Lead client workshops, training sessions and … within the healthcare sector. Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project. Healthcare Knowledge: Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR). Familiarity with More ❯
provide direct support for ensuring solutions for the squads are architected in line with the strategic alignment of the technology area. Ensure the smooth transition of technical solutions and knowledge to the wider team at all levels of technical capability. Support the discovery, architecture and design of new and more complex solutions and patterns for their delivery stream. Work … development and innovation within the team, through fit for purpose solution design and R&D activities. Enable the development of the technical skills within the squad and team through knowledgetransfer of emerging technologies and modern ways of working, whilst ensuring that high standards remain at the forefront Ensure that architectural solutions are aligned to the controls outlined More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
distinct teams (Manufacturing, Test Engineering, Design). Develop supporting materials such as guides, checklists, and reference documents. Training Delivery Facilitate a hands-on training session for selected engineers. Ensure knowledgetransfer and enable internal capability building. Stakeholder Engagement Liaise with client stakeholders to align on objectives, timelines, and deliverables. Provide regular updates and incorporate feedback into the training More ❯
legacies. In the nuclear industry, this heritage includes sites, buildings, infrastructure, documents, scientific and engineering developments, and the memories of communities post-decommissioning. This specialised field requires social and knowledge-based values for informed decision-making. This project will address NDA's Priority Area E9 by defining new ways to assess heritage values of these complex and often contested … explore how heritage values can be applied to the nuclear industry and translate this into NDA policy. It will involve developing skills to support NDA's future mission, promoting knowledgetransfer between academic and industrial sectors working on nuclear decommissioning, and exploring citizen engagement in decision-making. Outputs will include practical heritage guidelines for NDA staff and academic … and public dissemination. How the project will support the NDA mission This project aims to create social and knowledge-based understanding to inform heritage decision-making across the NDA estate, addressing the lack of research on UK nuclear heritage. Building on Schofield's experience in heritage policy and management and his previous collaboration with Jenkins at CERN, the project More ❯
digital-first culture at the site, driving simplification, cultivating data-to-value translation, and fostering innovation. Stakeholder Engagement: Lead immersive engagement processes for site leaders, build communication plans, and transferknowledge effectively across teams. Skills Development: Develop SM skill sets within the site workforce, creating training pathways to embed digital transformation in daily operations. Audit Readiness: Ensure site More ❯
investigation and resolution of Live Incidents/Bugs. Working closely with internal Development teams and Product Owners, in an agile environment, your role is to ensure effective communication and transfer of knowledge between Development Teams and IT Operations - fundamentally minimising resolution times and turnaround of code-fixes. Job Duties • Prioritise and provide advanced troubleshooting of incidents escalated via … stay aligned on priorities and progress. • Collaborate with internal business and product teams to ensure real-time prioritisation of active bugs and incidents, providing timely status updates as needed. Knowledge, Skills and Experience Essential • Experience Support/Maintaining/aiding in Delivery of a Digital Platform/Service or recent relevant qualification. • Previous experience and/or understanding of … or understanding of cloud-based infrastructure (ideally AWS). • Operated in/understanding of an ITIL environment, where Incident/Problem Mgmt, Change Control, etc are implemented. • ITIL working knowledge or qualification • Previous experience in a busy, fast-paced IT environment, working to agreed SLAs and other KPIs beneficial. • Operated in/understanding of an Agile Development/Delivery More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Sanderson
training programs What we are looking for; Learning & Development/Training experience OGL/Oracle Guided Learning experience (essential) Proven ability to design & deliver targeted training Provide skill/knowledgetransfer If this is of interest please apply online with your updated CV attached. Reasonable Adjustments: Respect and equality are core values to us. We are proud of More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Virgin Media Business Ireland
publication, ensuring visual consistency and clarity. Coordinate and deliver regular audits of intranet content to maintain quality, accuracy, and relevance. Support the documentation and maintenance of project processes and knowledge management for cyclical activities, ensuring continuity and compliance. Design and deliver training sessions for People Services, People Admin, and Payroll teams to equip them with the knowledge needed … than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transferknowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity More ❯
Bradford, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Goodman Masson
support Support post-training learning through follow-up interventions and resources Develop a sustainable learning strategy to ensure ongoing support and training beyond the life of the project, including knowledgetransfer, upskilling internal teams, and creating self-serve resources. Work with business leads to establish a process for maintaining and updating learning materials in line with future system … changes. Requirements Essential Experience designing and delivering system training to varied audiences Experience supporting large-scale change initiatives or tech implementations Learning design principles and adult learning theory Knowledge of how to design and deliver impactful training for systems and processes Understanding of Salesforce Comfortable working in a fast-paced, change-focused environment. Benefits Starting salary of More ❯
meetings to brief on achievements and objectives. Integration & Technical Excellence: Control achievement of company and department objectives relevant to Enterprise Integration. Manage Customer Technology contributions to strategic projects. Continuously transferknowledge to global teams (EU, US, Asia). Assess and improve departmental tooling usage. Advise internal stakeholders on customer requirements and Professional Services on business logic implementation. Utilize … meetings. Ensure continuity of support with balanced project delivery workload through careful leave planning. Suggest customer and internal process improvements. Your tech-stack & skillset consists of a foundation of knowledge in Programming paradigms and languages (Java, Spring). Various tools (Apache Camel, Crucible, Maven, Kafka, Soap, XML, XSLT). Technical solutions and their implementation. Communicators and conferencing tools. Project More ❯
you will do Support delivery of the global customer support strategy Recruit, mentor and manage team members. Monitor, measure, and manage the team's progress. Promoting a positive environment, knowledgetransfer and self-management/development. Demonstrate customer 'obsession' by speaking directly to customers (email, phone, or face-to-face) in response to issue escalations and for general More ❯
to ensure services are designed for reliability, availability, and supportability. Defining and documenting SLAs, OLAs, and KPIs will be part of your responsibilities. You'll ensure full documentation and knowledgetransfer into the Service Transition team to enable the safe introduction of the designed service into production. Analysing performance metrics and feedback, you will identify opportunities for service More ❯
production environment(s) without impact to internal or external customers. Encourages close collaboration with other disciplines within the team and with other teams. Takes an active role on the transfer of knowledge and sharing of experiences relating to own area of technical expertise at practice level. About you Experience with Azure Cloud technologies is a must. Experience with … .Net is essential. Enterprise experience, working across the full software development lifecycle. Deep technical knowledge of one or more programming languages. Excellent knowledge and experience of design principles and patterns. Can manage own workload whilst scheduling and allocating work to other developers. A growth mindset with the ability to lead a team, support, coach, and mentor others. Able More ❯
London Group standards, guidelines, and quality gates for given technologies. Encouraging close collaboration with other disciplines within the team and with dependent teams. Taking an active role on the transfer of knowledge and sharing of experiences relating to own area of technical expertise at practice level. About you Enterprise web development experience with Angular is essential. Experience with More ❯