IT Helpdesk Team Lead — Lead, Coach & Improve SLAs
- Location
- Wakefield, England, United Kingdom
Prism Healthcare Ltd. is seeking a Service Desk Team Lead to oversee daily IT support operations in Wakefield. You will guide a team of technicians, ensuring high-quality support to end users and maintaining excellent customer service standards. The role emphasizes leadership, troubleshooting, and service-improvement initiatives. Experience with ITSM ...