design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with … recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect … Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard platform availability while improving CSAT/NPS metrics. Complete migrations from legacysystems within agreed timeframes and governance standards. Travel & Location Based in Glasgow, Scotland, this hybrid role involves some travel for workshops, cutovers, and vendor engagement. More ❯
design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with … recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect … Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard platform availability while improving CSAT/NPS metrics. Complete migrations from legacysystems within agreed timeframes and governance standards. Travel & Location Based in Glasgow, Scotland, this hybrid role involves some travel for workshops, cutovers, and vendor engagement. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with … recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect … Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard platform availability while improving CSAT/NPS metrics. Complete migrations from legacysystems within agreed timeframes and governance standards. Travel & Location Based in Glasgow, Scotland, this hybrid role involves some travel for workshops, cutovers, and vendor engagement. More ❯
discussions and contribute ideas to improve engineering practices and tooling Write clean, maintainable, and well-documented code that aligns with team standards Help maintain and improve legacysystems while contributing to the development of new services and features Support the team in delivering high-quality software through testing, documentation, and collaboration Collaborate with the Lead Software Engineer More ❯
Reporting to the Head of Asset Integrity within the asset department of the business, Ocean Winds require a ‘Senior SCADA and Systems Engineer’ to support SCADA and Network system assets to ensure they are managed safely and effectively for both routine maintenance and defect resolution activities. This will include hardware, software, integration, and commissioning support on all operational systems. … where you would be expected to provide support when required on short notice. Main Accountabilities The ideal candidate will have various technical capabilities including knowledge of SCADA and Control Systems, their associated network topologies and configurations. Ability in precision planning, coordinating and prioritizing engineering activities and resources to get projects completed on time and on budget while being commercially … Background Degree qualified in a core engineering function, and the ability to demonstrate suitable experience in a similar role. Experience 7 plus years’ experience in a Lead or Senior Systems Engineer position. Applicable experience and other related professional qualifications will be considered. Knowledge The ideal candidate will have various technical capabilities including knowledge of network topologies and MS SQL More ❯
Reporting to the Head of Asset Integrity within the asset department of the business, Ocean Winds require a ‘Senior SCADA and Systems Engineer’ to support SCADA and Network system assets to ensure they are managed safely and effectively for both routine maintenance and defect resolution activities. This will include hardware, software, integration, and commissioning support on all operational systems. … where you would be expected to provide support when required on short notice. Main Accountabilities The ideal candidate will have various technical capabilities including knowledge of SCADA and Control Systems, their associated network topologies and configurations. Ability in precision planning, coordinating and prioritizing engineering activities and resources to get projects completed on time and on budget while being commercially … Background Degree qualified in a core engineering function, and the ability to demonstrate suitable experience in a similar role. Experience 7 plus years’ experience in a Lead or Senior Systems Engineer position. Applicable experience and other related professional qualifications will be considered. Knowledge The ideal candidate will have various technical capabilities including knowledge of network topologies and MS SQL More ❯
Reporting to the Head of Asset Integrity within the asset department of the business, Ocean Winds require a ‘Senior SCADA and Systems Engineer’ to support SCADA and Network system assets to ensure they are managed safely and effectively for both routine maintenance and defect resolution activities. This will include hardware, software, integration, and commissioning support on all operational systems. … where you would be expected to provide support when required on short notice. Main Accountabilities The ideal candidate will have various technical capabilities including knowledge of SCADA and Control Systems, their associated network topologies and configurations. Ability in precision planning, coordinating and prioritizing engineering activities and resources to get projects completed on time and on budget while being commercially … Background Degree qualified in a core engineering function, and the ability to demonstrate suitable experience in a similar role. Experience 7 plus years’ experience in a Lead or Senior Systems Engineer position. Applicable experience and other related professional qualifications will be considered. Knowledge The ideal candidate will have various technical capabilities including knowledge of network topologies and MS SQL More ❯
Reporting to the Head of Asset Integrity within the asset department of the business, Ocean Winds require a ‘Senior SCADA and Systems Engineer’ to support SCADA and Network system assets to ensure they are managed safely and effectively for both routine maintenance and defect resolution activities. This will include hardware, software, integration, and commissioning support on all operational systems. … where you would be expected to provide support when required on short notice. Main Accountabilities The ideal candidate will have various technical capabilities including knowledge of SCADA and Control Systems, their associated network topologies and configurations. Ability in precision planning, coordinating and prioritizing engineering activities and resources to get projects completed on time and on budget while being commercially … Background Degree qualified in a core engineering function, and the ability to demonstrate suitable experience in a similar role. Experience 7 plus years’ experience in a Lead or Senior Systems Engineer position. Applicable experience and other related professional qualifications will be considered. Knowledge The ideal candidate will have various technical capabilities including knowledge of network topologies and MS SQL More ❯
Senior Developer to join our Global Development team in Edinburgh. This position sits within a development team who provide problem management and incident resolution capability for our middleware legacy Applications. You will be troubleshooting performance problems, interacting with the Product teams to ensure steps in a incident report are reproducible and collaborate with our engineering teams to deep … as a Developer and have a clear passion for the role. Key skills required for the role include: Good exposure to .net development and experience with relational database management systems (RDBMS) such as SQL Server. Experience of Agile development in a DevOps environment, embracing the adoption of automation and CI/CD practices. Knowledge and experience of applying engineering … and continuous learner – investigates, interprets and grasps new concepts. Methodical approach to analysis of legacy code system. Analytical thinking – Attention to detail. Consider the impact of downstream systems – prioritise stability. Explains technical issues clearly to non-technical stakeholders . If this role sounds like what you’re looking for, and you want to be part of an More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Seccl Technology Limited
Engineering Manager (SEM) and working closely with product engineering squads and platform teams. The role is Node.js-heavy and initially focused on authentication: completing our migration from a legacy auth system to Auth0, moving M2M clients to Private Key JWT (with client-credentials fallback where needed), and automating customer onboarding (keys/JWKs and SSO enablement). It … the easiest path - through guardrails, self-service tooling, and CI/CD enablement. We're a collaborative, remote-first group with clear objectives: land the Auth0 rollout, deprecate legacy auth safely, and introduce scope-based, fine-grained access controls across our API and UI. You'll help us deliver these programmes while strengthening our platform security posture and … therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric More ❯