machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, MacOS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service … and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge … sharing. InTune: Onboard devices in InTune and provide support. MAC Support: Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365 – Support Office 365 related queries 8. Continuous Improvement: Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process more »
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & MacOS’s and PC hardware set-up and configuration. Main Responsibilities: Software Support Provide remote 1st line support via phone, e-mail, remote … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and MacOS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »
with the full MS security suite, specifically sentinel Understand the basics of email routing Understanding of core enterprise technologies such as Active directory, Windows OS, MACOS, Linux etc. Understanding of adversarial attack patterns, vulnerabilities and TTPs Experience of Security Co-Pilot Experience of Wiz Please drop more »
and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MACOS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and more »
Abilities) Broad technical skillset encompassing service delivery tools e.g. Jira (or similar), Active Directory, Operating systems - Windows 10/11/Server (to 2022), MacOS, Apple iOS, VMware, network storage, PC/Mac, Outlook/Exchange, Office 365 including SharePoint, Cisco UCaaS including Contact Centre (or more »
Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose hardware/software faults and solve technical problems either on the phone, using remote support software … hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
as computer display units. Desirable system experience: iOS/iPad SolarWinds Web Help Desk veeam (Backups) sophos barracuda Cloud email security SQL MDM experience MacOS Draytek firewalls. Qualifications GCSES at Grade C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and more »
demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop, server, and mobile operating systems e.g., Windows, Linux, macOS, iOS, Android Microsoft 365, Intune, Active Directory/Entra ID administration and support experience Experience administering cloud platforms e.g, Microsoft Azure, AWS Experience of more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, MacOS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You … repeat problems and potential system improvements. Create, maintain, and update technical documentation. Diagnose and resolve technical hardware and software issues on Windows and AppleMac devices. Provisioning/deprovisioning of users accounts across business systems. Installing, maintaining, and supporting new software applications, hardware, and systems. Perform required software/ more »
Widney Manor Road, Solihull, West Midlands, England
SUMMIT LEARNING TRUST
Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience of working with: Windows operating systems AppleMacOS Microsoft Office Anti-virus software Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or equivalent, grade more »
Hereford, Herefordshire, West Midlands, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Willingness to increase your knowledge base of IT through home-studying/Higher Education courses. Experience or knowledge of SharePoint & site security. DESIRABLE Basic MacOS understanding, and knowledge would be advantageous Previous knowledge working on a Help Desk or Service Desk would be an advantage Flexibility and more »
decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & MacOS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and more »
Hereford, Herefordshire, West Midlands, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
under pressure. Ability to cultivate and maintain productive relationships with colleagues, clients, and third parties. Familiarity with SharePoint and site security. Desirable: Familiarity with MacOS systems. Previous experience in Help Desk or Service Desk roles. Flexibility and willingness to work outside standard office hours. Knowledge of relevant more »
Bellevue, Washington, United States Hybrid / WFH Options
The Pokémon Company International
technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and ApplemacOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes more »
Seattle, Washington, United States Hybrid / WFH Options
The Pokémon Company International
technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and ApplemacOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes more »
Renton, Washington, United States Hybrid / WFH Options
The Pokémon Company International
technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and ApplemacOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes more »
Redmond, Washington, United States Hybrid / WFH Options
The Pokémon Company International
technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and ApplemacOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes more »
Tacoma, Washington, United States Hybrid / WFH Options
The Pokémon Company International
technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and ApplemacOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes more »
Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer Strong understanding of Windows Server Operating Systems • Strong understanding of Windows and MacOS Good experience with laptop/desktop hardware troubleshooting Practical knowledge of DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS General knowledge and troubleshooting of more »
technical resolutions. To apply for this IT Support role, you will need previous experience in a similar IT Support role, including experience in Windows, macOS, iOS, Android operating systems in a business environment. You will also require the following: Active Directory and Microsoft 365 Admin Administration of MDM platform more »
Multifactor Authentication, Azure Audit Logs). Serve as an escalation point for our Service Desk Engineers. Desirable Technical Skills (Good to have) Experience with Mac operating systems. Good understanding of virtualisation technologies and cloud concepts. Experience of Azure Virtual Desktop and Entra Conditional Access. Experience administrating Mimecast and Barracuda. more »
IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks more »