Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, IncidentManagement, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incidentmanagement, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, majorincidentmanagement framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, IncidentManagement, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incidentmanagement, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, majorincidentmanagement framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments more »
scale IT projects, from conception to delivery. Prior experience as a SuccessFactors Product Manager or similar role in Tier 1 SaaS platforms. Expertise in incident and majorincidentmanagement, ensuring operational continuity. Strong leadership and budget management skills, with direct line management experience. Proficiency … in stakeholder management, adept at communicating complex concepts and influencing decision-makers. If you're ready to drive success through strategic HRIS management and thrive in a dynamic, collaborative environment, we want to hear from you. Apply now and be part of a journey towards excellence more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Clearwater People Solutions
scale IT projects, from conception to delivery. Prior experience as a SuccessFactors Product Manager or similar role in Tier 1 SaaS platforms. Expertise in incident and majorincidentmanagement, ensuring operational continuity. Strong leadership and budget management skills, with direct line management experience. Proficiency … in stakeholder management, adept at communicating complex concepts and influencing decision-makers. If you're ready to drive success through strategic HRIS management and thrive in a dynamic, collaborative environment, we want to hear from you. Apply now and be part of a journey towards excellence more »
Remote work, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
automation products (or other Tier 1 HR SaaS platforms) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and MajorIncidentManagement Direct line management experience Budgetary experience Experienced more »
Birmingham, Wylde Green, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
automation products (or other Tier 1 HR SaaS platforms) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and MajorIncidentManagement Direct line management experience Budgetary experience Experienced more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Vermelo RPO
based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance … of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the MajorIncidentManagement and Problem Management … collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major IncidentManagement - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to … resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. … the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major IncidentManagement - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to … resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. … the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major IncidentManagement - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to … resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. … the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major IncidentManagement - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to … resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. … the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. more »