26 to 50 of 50 Management Information System Jobs in the East of England

implementation of a new CRM platform and supporting operational change across a nationwide remit. This role will suit someone who enjoys combining project management, process improvement, stakeholder engagement and technology implementation within a commercially focused environment. Working closely with senior leadership and technology partners, you will be instrumental … with senior stakeholders to define and develop new business processes and operational best practices. • Mapping customer journeys, user journeys and operational workflows to support system implementation and business improvement. • Managing technology partners and third-party suppliers throughout project delivery. • Developing and maintaining project plans, timelines and implementation roadmaps. • Collaborating ...

customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating with implementation checkout and post-implementation support. What you’ll bring Strong ability to analyse and break complex problems … resources Ability to identify and document solutions to complex business problems with accuracy. Technical Writing - customer documentation that meets the requirements of functional and system design specifications (desirable) Experience of working within an agile organisation (desirable) Attention to detail; thorough Able to work collaboratively and effectively at all levels ...

engineering best practices: documentation, testing, version control, and security. Evaluate and adopt emerging technologies, including AI/ML tools, to improve developer productivity and system capabilities. Contribute to grant applications, publications, and presentations relating to software infrastructure where appropriate. You have Degree in Computer Science, Software Engineering … receive a generous relocation package to support you. How to apply: To apply please submit a cover letter and a CV through our online system before the closing date. To apply, please submit a covering letter and CV via our online system. Applications will close on 05/ ...

implementations and enhancements. Your role As our HR Systems Solution Expert, you'll act as the vital link between HR business needs and technical system delivery. You'll help translate complex requirements into practical solutions, driving continuous improvement across the employee lifecycle. In this role you will: Partner with … procedures. Deliver training and workshops to HR colleagues and end users. Support testing activities, including User Acceptance Testing (UAT), issue resolution and validation of system changes. Review new Workday releases and assess their impact on the organisation. Help maintain effective Workday security and user access structures. Troubleshoot complex ...

opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions … ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and training material. Translate complex technical information into concise, audience-appropriate content. Maintain document templates and standards ...

+ holiday pay. Duties: Line managing, mentoring and developing two IT Support Analysts. Managing day-to-day team administration including holiday planning, absence management and ensuring adequate site cover. Overseeing helpdesk activity and ensuring tickets and tasks are managed effectively. Acting as the senior technical escalation point … cloud-based systems. Liaising with stakeholders across the business, translating technical information into clear and understandable language. Ensuring high levels of system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger ...

+ holiday pay. Duties: Line managing, mentoring and developing two IT Support Analysts. Managing day-to-day team administration including holiday planning, absence management and ensuring adequate site cover. Overseeing helpdesk activity and ensuring tickets and tasks are managed effectively. Acting as the senior technical escalation point … cloud-based systems. Liaising with stakeholders across the business, translating technical information into clear and understandable language. Ensuring high levels of system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger ...

+ holiday pay. Duties: Line managing, mentoring and developing two IT Support Analysts. Managing day-to-day team administration including holiday planning, absence management and ensuring adequate site cover. Overseeing helpdesk activity and ensuring tickets and tasks are managed effectively. Acting as the senior technical escalation point … cloud-based systems. Liaising with stakeholders across the business, translating technical information into clear and understandable language. Ensuring high levels of system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger ...

Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts … manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge ...

first point of technical support for customer-facing teams Guiding customers through diagnostics and troubleshooting over the phone and remotely Monitoring and managing system alerts, faults, and performance issues Investigating technical problems to identify root causes and prevent repeat issues Analysing data and reports to spot trends and opportunities … improvement Maintaining accurate service records and ensuring high-quality data management Working closely with engineering, product, and customer service teams to deliver exceptional outcomes Supporting the rollout of new products and technologies What we're looking for Experience in a customer service, technical support, helpdesk, or operational support ...

first point of technical support for customer-facing teams Guiding customers through diagnostics and troubleshooting over the phone and remotely Monitoring and managing system alerts, faults, and performance issues Investigating technical problems to identify root causes and prevent repeat issues Analysing data and reports to spot trends and opportunities … improvement Maintaining accurate service records and ensuring high-quality data management Working closely with engineering, product, and customer service teams to deliver exceptional outcomes Supporting the rollout of new products and technologies What we're looking for Experience in a customer service, technical support, helpdesk, or operational support ...

practical way Provide expert, proportionate security advice across technical and strategic initiatives Lead security assessments of systems, applications, and suppliers Support change management by ensuring risks are identified and mitigated Deliver engaging cyber security training and awareness initiatives Work collaboratively with internal teams, partners, and stakeholders to strengthen … breaches. This role involves monitoring security systems, analysing vulnerabilities, responding to incidents, and implementing security measures that ensure confidentiality, integrity, and availability of information assets Main responsibilities: Key Responsibilities Monitor networks and systems for security breaches, unusual activity, and potential threats. Conduct vulnerability assessments and penetration tests ...

Accounts Executive, you will be responsible for supporting the financial operations of a Managed Service Provider (MSP), ensuring accurate billing, effective cash flow management, and robust financial record-keeping. You will play a key role in managing recurring revenue billing, preparing and processing client invoices, maintaining accurate financial … Maintain audit-ready documentation and financial controls MSP-Specific Responsibilities Manage recurring revenue (MRR) billing cycles Track client profitability and contract performance Support PSA system billing integrations (e.g. Halo, Autotask, ConnectWise) Assist in financial reporting tied to service delivery and utilisation Skills & Experience Previous experience in accounts, finance administration ...

qualified finance professional with experience operating within technology, software, SaaS, or IT-led environments. Key Responsibilities Review and enhance financial reporting processes and management information. Deliver accurate monthly management accounts and board reporting. Support budgeting, forecasting, and cash flow management activities. Provide commercial analysis … software, SaaS, or similar fast-paced sectors. Advanced financial modelling and analytical skills. Experience improving finance processes, controls, and reporting frameworks. Strong stakeholder management skills with the ability to influence senior leadership. Hands-on approach and ability to deliver results in a changing environment. Experience with ...

services, ensuring that the licencing of applications and products is current, scaled appropriately and cost effective. The Leidos Technical Licence Manager will perform on system checks, access/manage access to vendor portals, carry out audits and support Leidos IT Engineers in providing licences on the appropriate domain they … maintained. Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure licencing request raised ...

initial 12 month contract. This position blends data, organisation, and variety with a strong focus on enhancing the quality and integrity of our CRM system, which is central to everything we do. You’ll take ownership of maintaining accurate, high quality data while also supporting the wider team with … real impact! What You’ll Be Doing: CRM & Data Management Take ownership of maintaining and improving data quality within our CRM system Cleanse, update, and enrich data to ensure accuracy and reliability Remove duplicate or outdated information Monitor data in line with GDPR and internal ...

Risk- & Opportunity Manager implements Risk & Opportunity Management within the Project. The R&O Manager responsibilities are as follows: Responsible for continuous Risk and Opportunity Management on projects and services Actively drive and support R&O identification & develop robust R&O response plans Ensure the transparent communication … information with the bid and Project team, and relevant stakeholders Drive de-risking and opportunity development on an operational level. Create a Risk and Opportunity Management Plan explaining how R&Os will be managed on the Project (RAIDO inputs) Establish continuity in the Project ...

Analyst to join them on a permanent basis ASAP. The Senior Digital IT Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems, whilst collaborating with subject matter experts … party IT vendors. Senior IT Analyst Role Overview: Lead complex digital and IT project tasks delivering business results that meet deadlines. Perform system analysis and interpret data to identify gaps in technology or processes, making recommendations for improvements. Assists in the development and implementation of new technologies. Communicates decisions ...

incoming emails and telephone calls, taking accurate messages and directing enquiries appropriately. Maintaining and updating spreadsheets utilizing Excel and records to ensure information is accurate and current at all times. Supporting the recruitment process in line with CQC guidelines including advertising … vacancies, arranging interviews, and completing safe-recruitment pre-employment checks (DBS, right-to-work, references and employment history). Updating the Nourish care planning system (and any associated care planner records) accurately and in a timely manner. Ensuring staff rota is allocated and client visit delays are escalated ...

GSCI Founded in 2010 and specialising in the healthcare sector, GSCI Consultants Ltd are proud to have developed experienced and highly effective project management teams. Working with local and national government healthcare departments, the private sector and building contractors, our accomplishments include flagship schemes such as Operating Theatres … critical role in supporting the successful delivery of projects by ensuring adherence to our project process, robust coordination, and administration of project information and documentation. Acting as a central point of support to Project Managers and Cost Managers, the role provides consistency, structure, and quality assurance across ...

been established by the board to provide dedicated support to our customers across all telecommunications and IT requirements. The position also involves the management of two junior IT Engineers, ensuring they receive appropriate guidance and leadership while assisting clients. Additionally, the team leader will be responsible for overseeing … management of support tickets, ensuring they are resolved within agreed service level agreements (SLAs) alongside supporting customer installations in the area. ROLES & RESPONSIBILITIES The expectations, roles, and responsibilities for the Technical Support Team Leader position are as follows: Lead and oversee the technical team to ensure that ...

ideally suited to somebody who enjoys influencing technical direction, challenging design decisions and driving engineering excellence across multidisciplinary teams. The Role Working at system level, you will provide technical leadership across embedded hardware, electronics and software development activities. You will act as a key technical interface between the business … development activities Provide technical leadership across systems engineering, architecture and integration activities Review, challenge and influence technical designs and proposed solutions Define and influence system-level requirements and technical direction Work closely with third-party engineering partners and suppliers Identify, assess and mitigate technical risks Lead and participate ...

first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You'll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phone, via email … Responsibilities: Act as the first point of contact for clients and prospective clients, providing friendly and efficient telephone and email support. Guide clients through system setup, troubleshooting and resolving technical or account queries. Build and maintain strong client relationships, ensuring a positive experience throughout their interactions with eduFOCUS. Manage ...

want to build a career in technical sales. Your role will be varied and provides the opportunity to progress into an account management role with uncapped earning potential with a great commission and incentive structure. Role Maintain sales and marketing data contained with CRM and ensure accurate customer … information including but not limited to leads, contacts, accounts and opportunities Assist sales team with reporting and troubleshoot any anomalies Research opportunities and complete stakeholder maps Outbound calls as instructed to potential and previous customers using existing database once confident with product Prepare marketing response plans for inbound ...

overlays. Verify site conditions against planned designs and identify any issues or discrepancies. Assess streetworks requirements and ensure compliance with Chapter 8 traffic management and safety standards. Record accurate survey information using company IT systems, tablets, or reporting software. Produce clear and accurate survey reports, photographs ...