18 of 18 Microsoft Intune Jobs in the West Midlands

remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops … mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer ...

continuous improvement of the organisation’s IT infrastructure estate. You will operate as an escalation point, working across a broad technology stack, including Microsoft and Azure cloud platforms, and contributing to both business-as-usual operations and strategic project delivery. Key Responsibilities Act as a 3rd line escalation point … within a high-performing team About You Proven experience operating at a 3rd Line Infrastructure Engineer level within a complex environment Strong expertise across: Microsoft Intune, Azure/Microsoft Entra ID, PowerShell scripting and automation, Microsoft 365 security and compliance tools (Defender, Purview), Exchange Online ...

Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. … someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will ...

Manager to support and develop their IT function. This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while contributing … Support and develop the IT Operations function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers Producing clear … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

customer experience. Guide operational teams through troubleshooting, architecture decisions and best practice. Support the transformation and remediation of customer environments, including identity, endpoint and Microsoft 365 modernisation. Strengthen security and resilience across managed estates, including identity, access, and baseline controls. Identify recurring patterns and recommend meaningful engineering improvements. Produce … someone with deep technical capability, a structured approach, and a calm, confident presence when tackling difficult problems. Technical experience Strong hands-on experience across Microsoft Entra ID, hybrid identity, conditional access and privileged access models. Deep understanding of Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) and tenant ...

opportunity to work across multiple technologies and locations. Key Responsibilities Network and SD-WAN Design, implement, and manage a global SD-WAN integrated with Microsoft Azure and Meraki technologies Configure and maintain VNets, subnets, gateways, NSGs, and hybrid connectivity Plan and manage IP addressing including CIDR, VLANs, routing … Hybrid IT Troubleshoot on-premises and cloud connectivity Support incident, problem, and change management processes Maintain resilient hybrid infrastructure UEM and MDM using Microsoft Intune Manage device lifecycle, onboarding, and configuration Enforce security and compliance policies Enable secure access across endpoints IT Support Provide ...

team Essential: Proven experience in a Senior Support Engineer or 3rd Line Support role Strong knowledge of Windows Desktop and Windows Server operating systems Microsoft 365 administration including Exchange Online, Intune, and Entra ID (Azure AD) Active Directory, Group Policy, and core Microsoft infrastructure services Networking … DHCP, VLANs, and VPN technologies Experience with firewalls, switches, and network infrastructure devices Virtualisation technologies such as VMware, Hyper-V, or similar Microsoft Azure administration, including Azure Virtual Desktop (AVD/WVD) Citrix environments and troubleshooting Desirable: Experience with cybersecurity tools and security-focused troubleshooting Scripting, automation, or Infrastructure ...

taking ownership. Essential Experience Proven background in a Senior/3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID/Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/… DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What ...

teamwork, and career progression. To secure this post you will need to have a strong service ethic plus a solid technical background in the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the full Microsoft Product Stack … completion is imperative. A strong sense of customer focus. A desire to learn and improve across several different IT support elements. Knowledge of Microsoft Client Operating Systems. Additional technical infrastructure/applications support experience would be beneficial but not imperative. Building of desktop & laptops and device management using Intune ...

deploy Infrastructure As Code into Azure – experience with ARM or Bicep templates and YAML pipelines. Experience of cloud native/serverless components hosted in Microsoft Azure including containerisation and App Service Plans Strong system monitoring tooling experience to identify and troubleshoot problems with performance and availability. Ability to communicate … Jira & Confluence for work management & documentation Networking experience – LAN/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within Azure. Experience of configuration management database tooling. Why Join Isio Isio is a fast-growing professional services business, that offers ...

connectivity issues. Manage and optimise Windows Servers, VMware virtualisation platforms, and storage solutions to ensure high availability and performance. Administer cloud-based services including Microsoft 365, Exchange Online, SharePoint, and Teams, ensuring seamless collaboration and security. Oversee user account lifecycle processes such as onboarding, role modifications, and offboarding. Implement … Windows Server environments and supporting virtualisation platforms like VMware. Strong understanding of networking principles, including switching, routing, and wireless connectivity. Hands-on experience with Microsoft 365 administration and cybersecurity best practices. Familiarity with backup and disaster recovery technologies such as Veeam. Experience working within ticketing systems and service management ...

consulting, architecture designing, building, migrating, and testing workplace services and solutions. Are you passionate about helping organizations transform their work culture and productivity with Microsoft Cloud solutions? Do you have the skills and experience to design and implement modern workplace solutions that meet the needs and goals of complex … stakeholders, IT leaders, and technical teams to understand the customer's vision, challenges, and requirements, and to propose innovative and scalable solutions that leverage Microsoft 365, Azure, and AI capabilities. You will also oversee the implementation and adoption of the solutions, ensuring that they align with the customer ...

experience with hardware troubleshooting and diagnostics Exposure to virtualisation technologies such as VMware or Hyper-V Experience with cloud platforms including Azure, Intune and AVD Experience supporting or delivering on-premise to Azure migrations A solid understanding of IT security principles Strong problem-solving skills and a proactive … multiple priorities effectively Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am ...

service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device … resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards ...

escalations, and supporting customers across a Managed IT environment. Required Experience Previous IT Team Lead, Field Services Lead or Technical Support Manager experience Strong Microsoft 365, Azure, Entra ID and Intune knowledge Windows Server and networking experience MSP or Managed Services background Full UK driving licence ...

infrastructure from traditional on-premises physical data centres to Agile, cloud-based environments. The role - Full discovery and mapping of AD, Entra and intune estate including responsibilities and current standards Document new standards, policies, recommendations, responsibilities, design principles and alignment of directory services Implementation of new standards, policies … required for the assignment - Strong and demonstrable experience in the following - in terms of understanding, design, migration and implementation - Active Directory Entra Azure InTune We need someone who can look holistically at how it should work and the whole design piece. You will be required ...

infrastructure from traditional on-premises physical data centres to Agile, cloud-based environments. The role - Full discovery and mapping of AD, Entra and intune estate including responsibilities and current standards Document new standards, policies, recommendations, responsibilities, design principles and alignment of directory services Implementation of new standards, policies … required for the assignment - Strong and demonstrable experience in the following - in terms of understanding, design, migration and implementation - Active Directory Entra Azure InTune We need someone who can look holistically at how it should work and the whole design piece. You will be required ...