Technical Infrastructure Team Lead
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
Managing support tickets, workloads and performance against SLAs and KPIs. Acting as the highest technical escalation point for complex incidents. Delivering server, cloud and Microsoft 365 migration projects. Planning P2V, V2V, cloud and tenant-to-tenant migrations. Supporting Windows Server, Active Directory, Group Policy, DNS, DHCP and file services. … Managing Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID and Intune. Supporting Azure, VMware and Hyper-V environments. Leading customer onboarding and technical transition projects. Completing root-cause analysis and implementing permanent fixes. Reviewing solutions proposed by junior engineers. Maintaining clear technical documentation and best practices. Attending customer ...