Customer Account Manager
- Hiring Organisation
- K3 Advisory Group
- Location
- Bolton, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
success leader for escalations. Conduct regular check-ins/reviews with customers to assess satisfaction levels and identify opportunities for improvement including Expansion, Upgrade, Migration – virtually and face-to-face. Own a sales target against your account portfolio and ensure that your engagement with the Customer aligns with Pinnacle Base … Hosting (MITS), Development, Modules, Users, ISV’s Engage in the renewal process for Customer contracts, ensuring timely renewals and contract negotiations as needed. Migration – Introduce where applicable the relevant migration specialist when you feel you the Customer is ready to move to a SaaS solution Upgrades - Maintain an “Always Current ...