Technical Support Analyst
Norwich, Norfolk, United Kingdom
Gap Personnel
University Hospital (NNUH) Contract: Temporary – 3 months initially (with potential to extend) Hours: Full-time, 37.5 hours per week (Mon–Fri) Employer: gap personnel (acting on behalf of the NHS) Job Summary An exciting opportunity has arisen for an experienced Technical Support Analyst to join the IT Technical Support Team at Norfolk and Norwich University Hospital (NNUH). This is … Desktop environments Monitor system performance, backup procedures, and capacity planning Support Citrix, Oracle databases, and security configurations Lead or support infrastructure upgrades and installations Ensure compliance with IT policies, NHS security standards, and service level agreements Communicate effectively with clinical and non-clinical users Mentor junior team members and contribute to continuous service improvement Participate in on-call rota and …/IP) Managing SQL Server, Web Server products, and antivirus/security patching Experience with multi-user database systems (e.g. ICE) Technical documentation and training material preparation Familiarity with NHS IT systems and standards Key Skills: Strong problem-solving and analytical abilities Ability to work independently or as part of a team Excellent communication and interpersonal skills Adaptable and proactive More ❯
Employment Type: Contract
Rate: £37338 - £44962/annum
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