network issues, including LAN, WAN, and internet connectivity. Create and maintain detailed documentation of technical issues and their resolutions for future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency More ❯
tools Escalate complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, Active Directory, and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best practices Participate in ongoing improvement and More ❯
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
working knowledge and practical experience in 3rd/4th line knowledge of Windows Server Security, Monitoring and Vulnerability Management. Proven ability and experience of onboarding applications to Entra ID. Strong working knowledge and practical experience of SSO (Azure) & MFA. Significant demonstrable experience of implementing and working with Privileged Access Management More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
DWP Digital
working knowledge and practical experience in 3rd/4th line knowledge of Windows Server Security, Monitoring and Vulnerability Management. Proven ability and experience of onboarding applications to Entra ID. Strong working knowledge and practical experience of SSO (Azure) & MFA. Significant demonstrable experience of implementing and working with Privileged Access Management More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Tenth Revolution Group
/resolve queries in line with the set SLA’s. Assisting Manager/Senior Contract Admin ad hoc. Calculating/managing payments to Contractors. Onboarding compliance/right-to-work checks. Supporting on projects/process improvement. The successful candidate will be organised, resilient and detail oriented to take pride More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
NRG
offers collaboration with in-house design, development and SEO teams, supporting fully integrated, multi-channel campaigns. You’ll also play a key part in onboarding new clients, shaping campaign strategies, and exploring emerging ad formats and technologies. For the job you should have: Proven track record managing successful Google Ads More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
Typical Day In the Job: Provide first-line support, resolving software, hardware, and access issues. Manage password resets, MFA configurations, and assist with user onboarding/offboarding. Continuously improve helpdesk processes and ticketing workflows to enhance service quality. Deploy and configure devices for new users and manage IT asset inventory. More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
BBC Group and Public Services
working with distributed teams. As a team lead, your responsibilities will include: People: • Line management responsibilities for 4-6 engineers. • Assisting with recruiting and onboarding new team members. • Mentoring and developing team members and peers to help them to reach their potential. • Inspiring and motivating the team to help them More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
NRG Resourcing Ltd
in the following areas as a minimum: Cyber Security Technology Implementation Infrastructure Hardening Secure Remote Access Cloud Security Engineering Internal IT & R&D Client Onboarding & Handover Key Responsibilities for the role includes (but not limited to) Implement on-premise and cloud-based security technologies Produce designs and configuration documentation Harden More ❯
key role in delivering outstanding customer support and helping businesses make the most of our cutting-edge EPOS technology. Role Supporting customers through the onboarding process, from initial setup to post-installation training. Delivering remote product demonstrations and assisting with software and hardware installations. Providing technical support and troubleshooting for More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Set2Recruit
and work in Newcastle , with its low cost of living, vibrant tech scene, and access to coast and countryside Enjoy a two-year personalised onboarding and development plan to help you grow fast Other Details: Full-time, on-site role in Newcastle 6-month probation (may be shortened based on More ❯
develop field engineers, supporting training initiatives and technical upskilling, particularly around BESS technology, power electronics, and IT/networking systems. Participate in recruitment and onboarding of new engineering team members. Continuous Improvement & Reporting Identify and implement improvements to maintenance processes, spare parts logistics, remote diagnostics, and fault analysis. Contribute field More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Manpower
develop field engineers, supporting training initiatives and technical upskilling, particularly around BESS technology, power electronics, and IT/networking systems. Participate in recruitment and onboarding of new engineering team members. Continuous Improvement & Reporting Identify and implement improvements to maintenance processes, spare parts logistics, remote diagnostics, and fault analysis. Contribute field More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Ezoic
is a consultative, full-cycle sales role that goes beyond cold contacting and taking orders. You'll manage everything from outreach and demos to onboarding, ensuring maximum adoption of our tech, and on to account handover. Key Responsibilities Source and qualify high-potential digital publishers Craft tailored, compelling outreach and More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
to Publicis, enhancing our service deployment on a global scale. As part of our team, you'll support large, complex client transitions, ensuring smooth onboarding and seamless integration of Publicis products and services. With the opportunity to autonomously manage smaller transitions, you'll oversee complete project lifecycles, coordinating across multiple More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. More ❯
the company with plenty more scope to get involved in different projects. Looking for someone to produce a proof of concept (POC) for an onboarding client. You will be implementing and deploying an AI agent to streamline backend processes. Project Example (please note it will not be this exact project More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Set2Recruit
global tech leader A Newcastle-based office with low cost of living, a welcoming tech community, and access to coast and countryside A personalised onboarding plan and technical development roadmap over your first two years Over 50% of the team hold PhDs - originality and deep thinking are genuinely valued here More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greenbean
deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching, training, and developing your team, from onboarding through to ongoing 1:1s Holding team meetings, leading on updates and training initiatives Owning rota management, return-to-work processes, and QA Improving internal More ❯
Collaborate with internal teams to ensure product alignment with customer needs. Stay up to date with industry trends, competitor products, and emerging technologies. Lead onboarding and implementation of solutions for new customers. Maintain strong relationships with key stakeholders and decision-makers within the client base. Check out the full details More ❯
North Tyneside, Tyne and Wear, UK Hybrid / WFH Options
mkodo
Collaborate with internal teams to ensure product alignment with customer needs. Stay up to date with industry trends, competitor products, and emerging technologies. Lead onboarding and implementation of solutions for new customers. Maintain strong relationships with key stakeholders and decision-makers within the client base. Check out the full details More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
mkodo
Collaborate with internal teams to ensure product alignment with customer needs. Stay up to date with industry trends, competitor products, and emerging technologies. Lead onboarding and implementation of solutions for new customers. Maintain strong relationships with key stakeholders and decision-makers within the client base. Check out the full details More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
Leverage these data driven insights to develop and implement targeted retention strategies and mitigation plans to re-engage at-risk customers and prevent churn. Onboarding and Time To Value : Act as the primary point of contact after hand off from the BDM of New Business Aquisition, partnering with implementation to More ❯