1 to 25 of 35 Onboarding Jobs in the North East

Onboarding Manager - £40-45K base + benefits – Newcastle Upon Tyne** We are a recruiting on behalf of a growing software company who are seeking an Onboarding Manager to own and lead the full customer onboarding journey. You will ensure that every client migrating from a legacy system to their platform experiences a smooth, structured, and positive transition. This is … an active delivery role — you will be directly involved with customers and internal teams throughout each onboarding project, not simply coordinating from a distance. You will take ownership of tasks, guide customers through the process, and ensure that each project runs efficiently from start to finish. Key Responsibilities: Own and deliver the end-to-end onboarding process from contract signature … through to handover to Business-as-Usual (BAU) support and Account Management. Function as the primary point of contact for customers during onboarding, building strong relationships and ensuring their needs are met throughout the process. Work firsthand with each project — assisting customers directly, supporting data validation, configuring system settings, managing integrations, and ensuring readiness for go-live. Plan and manage More ❯

Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across More ❯

internal support team where appropriate Perform routine maintenance tasks such as password resets and user account management Maintain accurate records and documentation of support tasks and resolutions Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment Participate in training and development activities as part of the apprenticeship Follow all company policies and More ❯

internal Support team where appropriate. Perform routine maintenance tasks such as password resets and user account management. Maintain accurate records and documentation of support tasks and resolutions. Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment. Participate in training and development activities as part of the apprenticeship. Follow all company policies and More ❯

What You’ll Gain Hands-on Experience : Work on real ML systems and contribute to production-grade solutions Mentorship & Training : Learn from senior ML engineers and participate in structured onboarding and learning paths Career Growth : Clear progression toward mid-level engineering or specialist roles in ML, NLP, or MLOps Innovation Culture : Be part of a forward-thinking team that values More ❯

with development teams to ensure tech requirements are met Create requirements and integration documentation SQL scripting for implementation (only some knowledge of SQL will be required) Support clients with onboarding and training Does this sound like you? 3+ years’ + experience as a Business Analyst, Product Owner, Product Manager or similar Very strong on the requirements gathering/project scoping More ❯

and Microsoft tools for backlog management and prioritisation Essential Experience: Proven experience in Agile practices and backlog management Strong communication and stakeholder engagement skills Ability to work independently after onboarding Ideally Scrum or CSPO certified Familiarity with Azure DevOps and Microsoft-based environments If you are ready to take the next step in your career and join a growing organisation More ❯

busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week More ❯

sector trends and client needs to deliver relevant insights. Collaborate with partners to develop case studies and demonstrate impact. Cross-Functional Collaboration Partner with internal teams to ensure seamless onboarding, implementation, and ongoing support. Serve as the customer advocate, sharing feedback to inform product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best More ❯

sector trends and client needs to deliver relevant insights. Collaborate with partners to develop case studies and demonstrate impact. Cross-Functional Collaboration Partner with internal teams to ensure seamless onboarding, implementation, and ongoing support. Serve as the customer advocate, sharing feedback to inform product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best More ❯

maintaining data integrations between internal and client systems. Building reliable ETL processes to manage and transform large data sets. Working closely with clients and internal teams to support smooth onboarding and data flows. Contributing to the ongoing development of our SaaS platform and related APIs. Creating tools and automations that improve how data is handled across the business. The ideal More ❯

maintaining data integrations between internal and client systems. Building reliable ETL processes to manage and transform large data sets. Working closely with clients and internal teams to support smooth onboarding and data flows. Contributing to the ongoing development of our SaaS platform and related APIs. Creating tools and automations that improve how data is handled across the business. The ideal More ❯

operational improvements Leadership & Development Mentor IT support and service desk teams on best practices for quality and consistency Deliver workshops and training sessions to promote service excellence Support the onboarding and development of new team members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor and enhance service quality Leverage analytics tools, such More ❯

operational improvements Leadership & Development Mentor IT support and service desk teams on best practices for quality and consistency Deliver workshops and training sessions to promote service excellence Support the onboarding and development of new team members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor and enhance service quality Leverage analytics tools, such More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues More ❯

+ OTE & Benefits Middlesbrough (Hybrid working) Our client is an exciting, ambitious, rapidly growing AI powered PropTech business. Due to rapid start-up growth, they now require a Client Onboarding Specialist to join the business. They are looking for an Estate Agent/Onboarder to join the Project Team. The Project Team provides first class communications with customers from on More ❯

a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location. What you will be involved in Software Consultants are responsible for creating and onboarding new project teams, integrating them into the client’s organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and More ❯

a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location. What you will be involved in Software Consultants are responsible for creating and onboarding new project teams, integrating them into the client’s organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and More ❯

stream consistency where beneficial. Optimising the SDLC: Collaborate across departments (Architecture, Engineering & Delivery) to optimise the software development lifecycle for safety and flow. This includes owning solutions for developer onboarding and generating process and tooling improvements to keep engineers productive. What do we need from you? A genuine passion for people management, coupled with the ability to create and drive More ❯

Job Title: Migration and Onboarding Lead Location: Edinburgh – 3 days a week Rate: £618.57 Duration: 6 months (with potential for extension) About the Role The Product Solutions function sits within the Securities Services Team under Markets & Securities Services. This cross-product function is focused on delivering the Data Mesh solution for Securities Services. It is responsible for the design, build … management, governance, and delivery of the core platform, as well as oversight and support for all tenant spaces. As the Onboarding Lead – Europe, you will work closely with business areas to support their adoption of Data Mesh as a core data solution. You will provide ongoing support post-implementation and act as a governance liaison to ensure alignment with group … standards, best practices, and data models. You will also collaborate with IT and architecture teams to deliver an end-to-end onboarding experience for new and existing tenants. Key Responsibilities Work closely with the Product Manager, Developers, Producers and Consumers to understand requirements Support the Product Manager on platform governance, roadmap management and reporting Perform the duties of Analyst and More ❯

why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic … Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure … clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to More ❯

starts available My client is an e-learning software developer. Their all inclusive packages provide training programs to any business, with their inhouse studios, any company can transform their onboarding, training and development processes. Due to continued growth they now require a sales person to join their team in the North East of England. Benefits Established business Monday - Friday role More ❯

and loyalty. Create tailored account strategies that deliver measurable impact. Present solutions and data-driven insights to clients, supporting informed business decisions. Collaborate with internal teams to ensure seamless onboarding, billing, and reporting. Proactively resolve client issues to protect trust and value. Identify and convert new opportunities to drive growth in your region. About you To thrive as a Key More ❯

Virgin Media/Openreach etc.) Full UK driving licence (max 6 points) Hardworking, reliable, and proactive Motivated to progress and grow in the industry We re hiring now! Training, onboarding, and start dates available immediately. Apply today and take the next step in your Telecoms career More ❯