Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Up to £40k + Extensive Benefits
support projects will be an added advantage Security and Benefits This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on Gov.UK. If you are unable to meet More ❯
The Role Provide 1st line IT support via phone, email, and ticketing system Log, manage, and update support tickets accurately Escalate unresolved issues to senior engineers Assist with user onboarding, offboarding, and account setups Support Microsoft 365, Exchange, networking basics, and security issues Provide support for mobile devices (iOS/Android) Visit client sites for hardware setup and issue resolution More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What’s On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative More ❯
the lead on GDPR and data protection compliance Ensure adherence to security standards such as PCI DSS Team Management & Training Manage the Systems Administrator and IT Assistant Support staff onboarding and ongoing training on IT systems Oversee documentation and guides to ensure smooth IT operations Person Specification Essential Skills & Experience: Degree or professional qualification in IT, IT Management, or related More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Axon Moore Group Ltd
of contact for all technical aspects of assigned accounts. Technical Consultation Understand client business goals and recommend tailored technical solutions. Provide product demonstrations, solution design, and best practice guidance. Onboarding & Implementation Lead clients through technical setup, configuration, and deployment. Coordinate with cross-functional teams to deliver smooth on boarding and project execution. Issue Resolution & Escalation Manage technical escalations, collaborating with More ❯
where all our people are empowered to be truly invested in the alternative and bring their whole sevles to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. More ❯
respond to IAM-related risks and incidents in collaboration with the cybersecurity operations team. Develop and maintain documentation, including access management policies, processes, procedures, and system configurations. Ensure effective onboarding and offboarding processes are executed in accordance with HR and business policies. Provide technical expertise in IAM systems integration during projects and audits. Contribute to continuous improvement by identifying process More ❯
across systems. Governance & Standards Establish architectural standards, best practices, and governance models. Ensure compliance with security, privacy (e.g., GDPR), and industry regulations across environments. Define guidelines for vendor selection, onboarding, and decommissioning of software. Technology Evaluation & Selection Evaluate new SaaS offerings and traditional platforms for strategic fit. Lead build vs. buy assessments. Ensure vendor solutions meet security, integration, and performance More ❯
management to implement and improve internal processes. Collaborate on client solutions including Office 365, Azure, Hyper-V/VMware, firewalls, and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
regulated environment Strong understanding of pension products, processes, and regulatory requirements. Demonstrable experience in data analysis, data migration, and defining data extract requirements. Hands-on experience with transformation and onboarding of third-party systems. Solid understanding of system integration principles and data quality assurance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively across business and More ❯
Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware setup and account permissions. Supported Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured More ❯
phone, and walk-ups. Troubleshoot and resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We re Looking For 2 3 years experience in More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
phone, and walk-ups. Troubleshoot and resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We’re Looking For 2–3 years’ experience in More ❯
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
mallowstreet
client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯