risks, dependencies, conflicts, service impacts, Configuration Items (CIs), relationships, and service dependencies are identified, assessed, maintained, and managed to support effective decision-making and operational stability.Collaborate with suppliers, client stakeholders, and internal teams to plan, communicate, govern, and deliver changes, while maintaining configuration baselines, data quality, and compliance with … controls.Monitor, report on, and communicate the progress, outcomes, health, accuracy, and completeness of change and configuration management data, escalating issues that could impact service stability, change success, or operational performance.Drive continual improvement of Change Management and SACM processes, tooling, governance, and CMDB quality to strengthen service visibility, improve ...