interpersonal skills and relationship management. macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification. Mobile Device Management (MDM): Proficient in deploying and managing Apple devices using tools such as Kandji, AirWatch, Jamf, Meraki, and Apple Business Manager. IT Infrastructure & Networking: Solid understanding of IT hardware, software … software such as Hudl Sportscode. Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools. Device & Server Management: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems. Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing policies, managing endpoint … with shell scripting, AppleScript, or automation tools to streamline Mac administration tasks is an advantage. The Role Manage, configure, and maintain macOS devices across the organization. Perform system updates, patchmanagement, and security updates. Ensure all devices are compliant with company policies and standards. Provide 1st to 3rd line technical support for Mac users. Troubleshoot hardware and software More ❯
in solutions when required. Maintain the internal helpdesk and report helpdesk KPIs. Contribute to supporting/creating user documentation. Carry out monthly IT maintenance and audits. Monitor and maintain patch management. Monitor and maintain anti-virus standards. Assist in obtaining and maintaining cyber security certifications. Assist and contribute towards key IT projects. What we're looking for: Qualified to … preferably degree level in IT/Computer Science. Competent user of Microsoft 365 (Office, Teams, SharePoint). Windows 11 experience. IT Helpdesk experience. Understanding of firewalls, networks, switches and patch-panels. Strong written and verbal communication skills. Accuracy and a high level of attention to detail. A positive attitude and the ability to work effectively both within a team More ❯
projects and priorities. A passion for delivering exceptional customer service while driving innovation Essential Experience IT Technical support Running or being part of IT audits Remote monitoring Microsoft 365 Management/backup PatchManagement Anti-Virus support Running annual tech reviews Back-up management Cyber Security (Cyber Essentials) Nice to have Experience Cloud Infrastructure - Microsoft Azure … Device Management - Microsoft Intune Business Continuity & Disaster Recovery - Azure Site Recovery If you're a technically strong, customer-focused professional looking to step into a leadership role with real impact, we want to hear from you. Submit your CV today to be considered More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯