areas including Office 365, Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required … areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of 2 years working within a dedicated IT department; VMware; management, and deployment of Virtual Machines; Automated Patchmanagement via WSUS and third-party tools; End user support ie. Windows 10/Windows … exceptional levels of customer service and care; Good communication, organisation and presentation skills including the ability to write clear and concise proposals; Strong time management and coordination skills; Ability to work to tight deadlines; Up to date knowledge of technologies. Qualifications Microsoft, Cisco, VMware & Veeam certifications (desirable but not more »
and support for IT projects and initiatives, contributing to the overall success of the IT department. Perform routine maintenance tasks, such as software updates, patchmanagement, and system backups, to ensure the stability and security of IT systems. Document processes, procedures, and configurations to maintain comprehensive system documentation more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Principal IT
Experience Required: 2 years of 2nd/3rd Line IT Support Windows 10/11 Support experience including WDS Remote Desktop Support experience Software patchmanagement experience Layer 2 Networking and Wi-Fi experience Desirable Skills: MacOS Support and Deployment Exchange Online management OneDrive\SharePoint managementmore »
Call rotation Troubleshoot/resolve hardware and software issues with Windows systems as needed Monitor Windows server performance and availability Promote and maintain server patchmanagement practices Provide metrics for capacity management purposes Monitor server load and implement load balancing when needed Identify, upgrade, and replace server more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
N Brown Group
to ensure that our cyber controls remain effective, fit-for-purpose and are performing optimally.To manage and oversee an appropriate programme of vulnerability and patchmanagement to maintain an informed understanding of our technical control measures.To manage the team ceremonies and support the overall delivery of the strategy … in line with business expectation.To demonstrate an appropriate level of technical leadership across N Brown within the area of Cyber Security and IT Risk Management, working closely with our internal & external stakeholders.To have a personal and corporate awareness of current Information Security Issues, e.g. emerging vulnerabilities and zero-day more »
assessments to identify weaknesses in systems and applications Incident Response: Collaborate with senior engineers to respond to security incidents, investigate breaches, and mitigate risks PatchManagement: Assist in applying security patches and updates to systems Security Monitoring: Monitor logs and alerts for signs of unauthorized access or suspicious more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
SF Recruitment (Tech)
managing the global IT support function, ensuring the delivery of high-quality technical services. The role requires a deep understanding of ITIL-based service management, experience with SLAs and KPIs along with strong networking experience and Microsoft hybrid solutions. About You Must have a strong technical skillset and come … laptops, mobile devices, and software applications. Solid understanding of cybersecurity best practices to ensure the security and integrity of IT systems. Security vulnerabilities and patch management. more »