18 of 18 People Management Jobs in the City of London

development and maintain client relationships. Manage and develop team members Lead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration. Ensure adherence to risk management frameworks. Experience and Skills They are looking for a candidate with a broad depth of experience, with areas such as agile project management, business analysis, change analysis, human … Senior Consultant ready to step up to a Managing Consultant level, or a managing consultant looking for a new challenge. Experience : Background in start-ups, product development, agencies, or management consulting. Experience in customer-centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. … Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding of Microsoft and some of the AI technologies, but not a developer or solutions architect level. Soft Skills : Strong project management, people More ❯

collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements More ❯

collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements More ❯

projects. You’ll be responsible for establishing and scaling PMO capabilities, ensuring alignment with business goals, and driving operational excellence across the organization. The position combines strong leadership, program management expertise, and deep understanding of the ServiceNow ecosystem. Key Responsibilities Strategic Leadership & Governance Develop and maintain the PMO vision, strategy, and operating model for ServiceNow programs. Maintain and enhance … the ServiceNow roadmap with business objectives. Monitor portfolio performance and provide data-driven insights to support strategic decisions Integrate with the global ServiceNow practice PMO to maximise efficiency of people, processes and technologies Portfolio & Program Management Oversee a portfolio of ServiceNow programs across ITSM, ITOM, HRSD, CSM, and other modules. Ensure projects are delivered on time, within scope … meeting quality standards. Prioritize and sequence initiatives based on business value, risk, and dependencies. Lead resource capacity planning across ServiceNow delivery teams. Implement best-in-class project and portfolio management methodologies, tools, and metrics Operational Excellence Implement standardized project management methodologies (e.g., Agile, Hybrid, Waterfall) as appropriate. Drive continuous improvement in project delivery, reporting, and stakeholder engagement. Define More ❯

projects. You’ll be responsible for establishing and scaling PMO capabilities, ensuring alignment with business goals, and driving operational excellence across the organization. The position combines strong leadership, program management expertise, and deep understanding of the ServiceNow ecosystem. Key Responsibilities Strategic Leadership & Governance Develop and maintain the PMO vision, strategy, and operating model for ServiceNow programs. Maintain and enhance … the ServiceNow roadmap with business objectives. Monitor portfolio performance and provide data-driven insights to support strategic decisions Integrate with the global ServiceNow practice PMO to maximise efficiency of people, processes and technologies Portfolio & Program Management Oversee a portfolio of ServiceNow programs across ITSM, ITOM, HRSD, CSM, and other modules. Ensure projects are delivered on time, within scope … meeting quality standards. Prioritize and sequence initiatives based on business value, risk, and dependencies. Lead resource capacity planning across ServiceNow delivery teams. Implement best-in-class project and portfolio management methodologies, tools, and metrics Operational Excellence Implement standardized project management methodologies (e.g., Agile, Hybrid, Waterfall) as appropriate. Drive continuous improvement in project delivery, reporting, and stakeholder engagement. Define More ❯

key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will … processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities … Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals Develop business and technical project plans and ensure that all initiatives within the portfolio are executed More ❯

key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will … processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities … Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals Develop business and technical project plans and ensure that all initiatives within the portfolio are executed More ❯

+ pension + profit-related bonus A well-known UK fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of … BI Analysts, Data Analysts, Engineers) Own SLAs, incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity … stakeholders across functions SKILLS AND EXPERIENCE Strong SQL , Power BI , Azure experience Knowledge of Databricks (essential) Business Objects (desirable) Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and More ❯

+ pension + profit-related bonus A well-known UK fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of … BI Analysts, Data Analysts, Engineers) Own SLAs, incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity … stakeholders across functions SKILLS AND EXPERIENCE Strong SQL , Power BI , Azure experience Knowledge of Databricks (essential) Business Objects (desirable) Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and More ❯

Head of Product Management – HealthTech/Tech for Good SMB - Hybrid (mostly remote, London) - £90-120k Working for a scaling HealthTech brand, the Head of Product Management/Product Lead/Principal Product Manager role involves leading a small product team of 4 to improve and evolve the customer experience throughout the service journey. They have a … and regulatory compliance. They need someone who understands GDPR and the complexities of handling sensitive patient information in a clinical context. This experience is essential. Strong full lifecycle product management experience Happy to be hands on in a small product team People management experience Building new products 0 to 1 and bringing new products to market. More ❯

productivity and minimise costs. Stay updated with industry developments, to ensure that the ZTP systems and products are being developed to meet our clients requirements. Collaboration, Stakeholder Engagement & Relationship Management Develop and maintain strong relationships with energy suppliers to enable the effective delivery of contracted services. Attend client meetings as required. Work closely with the account management teams … client satisfaction and retention. Collaborate with our internal teams to ensure our internal systems are updated with accurate information/data to maintain accuracy. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with the Services teams (debt, accruals, recharging) to support in the effective delivery of these ZTP services. Person Specification: First of … Outlook, Teams, Sharepoint, Onenote). Intermediate Excel, such as pivot tables, lookups, concatenate. Desired: Energy brokerage/consultancy experience Advanced excel skills Power BI Skills Required: Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Strong negotiation and contract management skills. Excellent communication and presentation skills, with the ability to explain complex concepts to More ❯

and executive reporting. Oversee resource allocation, vendor partnerships, and compliance with delivery standards. Track programme risks, dependencies, and benefits to ensure alignment with business goals. Drive improvements in project management frameworks, tools, and methodologies. Essential Skills & Experience: 10+ years’ experience delivering large-scale IT infrastructure programmes, ideally within financial services. Proven ability to manage complex portfolios, with strong programme … governance and delivery expertise. Demonstrated success in budget management, risk oversight, and stakeholder engagement at executive level. In-depth knowledge of governance, change management, and programme controls. Excellent communication, leadership, and people management skills, with a track record of building and leading high-performing teams. Package & Benefits: £120,000 base salary 20% annual performance bonus Hybrid More ❯

and telemetry services, both of which are crucial for enhancing operational efficiencies and technological advancements. Day-to-day of the role: Oversee the delivery of the Fleet Planning and Management Information project, enhancing fleet planning capabilities and providing vital management information. Lead the Fleet Telemetry Services project, implementing advanced telemetry solutions across the fleet. Manage both projects from … stakeholders to align project outcomes with strategic business goals. Required Skills & Qualifications: Demonstrable experience in successfully delivering change projects, particularly in fleet operations or similar fields. Strong stakeholder and people management skills, with the ability to handle challenging interactions effectively. Excellent communication skills, capable of engaging a broad audience and providing clear, succinct written updates. Resilient and persistent … modern software/IT development lifecycles, including Agile, Iterative, and Waterfall methodologies. Desirable: Experience with Agile/Lean teams using SCRUM, KANBAN, XP; Continuous Improvement knowledge; familiarity with Product Management, Architecture/Design, Testing, and DevOps best practices. To apply for this Programme Manager position, please submit your CV detailing your relevant experience and why you are interested in More ❯

London | Hybrid (3 days onsite) As Senior Event Marketing Manager, you will oversee the full life cycle of events-from research and concept through to budget management, execution, and ROI measurement. You'll manage a diverse portfolio, including corporate events, industry conferences, partner events, customer-facing initiatives, and internal programmes. This is a highly collaborative role, working cross-functionally … to shape event strategies. Track event performance and provide ROI evaluations with analytics support. Recruit and manage event staffing as needed. About You 10+ years of experience in event management, with a track record of delivering both large-scale and intimate events across online and offline formats. Strong project management skills and the ability to juggle multiple priorities … with attention to detail. Confident communicator and collaborator, with the ability to influence across teams and stakeholders. Experience in people management preferred, but not essential. Willingness to travel when required. Self-starter with excellent time management and problem-solving skills. What's on Offer 18-month FTC with a competitive day rate. Hybrid working model - 3 days More ❯

services, fundraising and marketing. We are looking for an experienced indirect procurement/Indirect category specialist looking for that next opportunity in their career. This role will NOT require people management skills as is a role that has no direct reports. The Indirect Category/Indirect Procurement specialist role will be a Hybrid working position where you will … MCIPS or working towards this) qualification or equivalent, or a relevant degree level or equivalent education Experience in the General Indirect procurement (professional services or IT) or Indirect category management including running tenders for a variety of good and services Strong day-to-day project planning, delivery and management skills Excellent communication, influencing and negotiating skills and a More ❯

forums. Experience managing and developing teams in a consulting, services, or solutions-driven environment. Strong understanding of ICT & Digital markets, trends, and client demands. Required Skills Exceptional leadership and people management skills. Strong commercial and financial acumen, including strategic planning and P&L management. Advanced relationship-building, negotiation, and influencing abilities. Strategic thinker with the ability to execute More ❯

forums. Experience managing and developing teams in a consulting, services, or solutions-driven environment. Strong understanding of ICT & Digital markets, trends, and client demands. Required Skills Exceptional leadership and people management skills. Strong commercial and financial acumen, including strategic planning and P&L management. Advanced relationship-building, negotiation, and influencing abilities. Strategic thinker with the ability to execute More ❯

customers. The Engineering Lead We're hiring Engineering Leads to guide small, focused squads (up to 4 Engineers) while remaining hands-on in the codebase. This isn't a "people manager only" role - around 70% of your time will be technical, leading the design and build of AI-native solutions with Real Time infrastructure and a seamless Front End … End development expertise (Node.js, Typescript; Go a plus) Familiarity with cloud-native architectures (GCP or AWS) Excellent communication skills and a collaborative mindset A balance of technical depth and people-first leadership This is an amazing opportunity for an Engineering Lead to join a fast-growing scale-up as they take the next leap in their journey. Please reply More ❯