3 of 3 Performance Improvement Jobs in the West Midlands

Performance Manager (Call Centre & Salesforce) Location: Redditch, Office based Salary: £40,000 We are seeking an experienced Performance Manager to join our client in Redditch. This role is ideal for someone with a strong background in call centre environments, who excels at analysing performance data and driving … continuous improvement. Key Responsibilities: Monitor and analyse performance metrics across all departments to identify trends and areas for improvement Extract and interpret data from Salesforce dashboards to support decision-making Lead performance improvement initiatives and support operational changes Work closely with management teams to optimise processes ...

ensure efficient delivery and strategic value. Act as a trusted advisor to the MU Leadership Team, contributing to business planning, growth strategies, and performance improvement with a people lens. Leadership Coaching & Influence Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity … scalability, and business impact. High level of integrity, discretion, and commercial judgment. Strong commercial acumen with the ability to connect people strategies to business performance, cost drivers, and client outcomes. Proven ability to lead HR transformation initiatives, including operating model redesign, digital enablement, and capability uplift. Skilled in leveraging ...

pivotal member of the Group Procurement function, delivering actionable insights and reporting across the full procurement spectrum. From spend analysis, cash management to supplier performance and PPV (Part Price Variance). The role will drive data-led decision-making and establish standardised best practices across the group. Midlands Hybrid … maintain dashboards, reports, and planning tools to support supply chain visibility and decision-making. Provide analytical support for inventory optimisation, cost reduction, and supplier performance improvement. Ensure data accuracy and alignment across systems (e.g., SAP, Dynamics, Power BI) in partnership with IT. Procurement & Performance Lead spend analysis across ...