4 of 4 Performance Management Jobs in Newcastle upon Tyne

provide at scale and nationally. You will build and maintain effective stakeholder relationships, bringing sound influencing skills to support managing complex and challenging contractual performance on behalf of the NHSBSA. You will drive value and efficiencies, embed transformational change and look to continuously improve service provision, performance and … user interfaces and utilising data, to meet user needs of rapidly developing and complex national business processing. Effectively design and deliver estates and facilities management projects. Ensure NHSBSA access to effective property management tools to optimise value generated from estate. Lead on government major strategic projects and programmes … implementing procurement strategy and managing high value contracts including £multi-million/billion negotiations, high profile implementation and complex performance management regimes. Inspire, develop, and empower our talented operational and delivery leaders, promoting the importance of robust governance and collaborative working to deliver sustainable transformation. Lead a large More ❯

and work collaboratively, ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance efficiency and service delivery. This position is Hybrid Working and is open Bridge House and Hesketh House. What do we offer? o Hybrid working … the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for: Stakeholder and Contract Management 1. Engaging with and working proactively with stakeholders to assess current services and performance, identify and implement improvement opportunities and drive efficiencies, working … goals and objectives. 2. Responsible for maintaining positive relationships with a wide range of external suppliers, taking ownership for dealing with and resolving any performance issues. 3. Ensuring contract delivery though engagement with the corporate Contract Management Team, or directly with the supplier. Project Responsibilities 4. Be part More ❯

of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of services, implementing ITIL best practices, and ensuring the smooth running of … This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service … Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change Management: Ensure that all changes to IT services and systems are reviewed to minimise the impact to our users. Service Improvement: Continuously More ❯

to provide expert guidance and align People strategies with business goals. Drive initiatives that foster a strong and inclusive workplace culture. Lead organisational change management and transformation efforts. Offer insights on compensation, benefits, and performance management strategies. Oversee workplace relations, ensuring compliance with relevant laws and company … policies. Support People Leaders in addressing complex people relations issues and performance challenges. Support leadership in fostering a high-performance work environment through providing training and coaching to People Leaders on people management skills and techniques. Collaborate with the Talent Acquisition team to attract and retain top … including C-Level). Excellent analytical, problem-solving, and decision-making skills. Experience managing organisational change and driving culture initiatives. Excellent communication and stakeholder management skills, with a collaborative and solutions-focused approach. IT or technology industry experience is desirable but not essential. Why Join Pulsant: Supportive work environment More ❯