26 to 50 of 80 Performance Management Jobs in the North West

Customer Success Manager to join our growing team. This role will play a key part in supporting and developing customers using Talos Perform, our performance management platform, while also working closely with the wider Talos360 Customer Success team. If you enjoy building relationships, helping customers achieve results, driving … Identify opportunities to improve customer success processes and scale best practice across the business. What We Are Looking For Experience in Customer Success, Account Management, Project Management or Client Services. SaaS experience would be highly desirable. Strong relationship-building and stakeholder management skills. Excellent communication and presentation ...

largest ambulance services in the country. This is a high-profile senior leadership role, working directly with the Chief Information Officer, the Digital Senior Management Team and senior clinical, operational and corporate leaders. You will turn strategic ambition into clear programme plans, strong governance, confident delivery and measurable benefits … ambiguity, working across organisational boundaries and influencing at executive and Board level. You will bring strong programme governance, financial awareness, analytical judgement and stakeholder management skills. Just as importantly, you will be able to build trust, create clarity, support teamsthrough change and keep benefits, quality, safety, usability and sustainability ...

science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Manager specialising in Finance Management with Shared Services (SS) experience at Capgemini Invent, you will play a pivotal role in optimizing our clients' financial operations through the effective implementation … management of Oracle Finance solutions. Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients' financial operations. You will leverage your expertise in Oracle ...

environments. - Provisioning and configuration of new virtual machines, servers, services and supporting infrastructure. - Deployment and configuration of applications and infrastructure components. - Monitoring the health, performance, availability and security of production and internal systems. - Investigating and resolving infrastructure incidents, performance issues and system failures. - Designing and implementing appropriate monitoring … Systems Administration - Strong professional experience administering Linux server environments in production. - Strong understanding of Linux system administration, including: users and permissions system services package management networking storage and filesystems scheduled tasks logging performance management troubleshooting. - Experience provisioning and configuring servers and virtual machines from initial deployment through ...

lead high‐impact transformation programmes with confidence - managing complexity, keeping stakeholders aligned and delivering outcomes that stick. You’ll build a global performance management framework with clear KPIs, real accountability and the visibility to know what’s working and what isn’t. You’ll navigate regional regulatory requirements … legacy worth building. What you’ll bring Your experience 10+ years in Order-to-Cash or related finance/supply chain operations, including project management and leadership experience Deep specialist knowledge of SAP S4 and BW within an O2C context - order management, billing, credit management, collections, cash ...

organisations to improve care delivery, enable service transformation, and support system priorities. We are now seeking to appoint an exceptional individual to provide service management of this high-profile service across Greater Manchester. The role holder will interface closely with the NHS GM Product Team and colleagues in partner … with a strong operational background and an understanding of digital health services, information governance and multi-organisation service delivery. This role will coordinate service management arrangements to ensure the GMCR operates effectively, with clear processes, stakeholder engagement, escalation routes and reporting in place. Main duties of the job Contribute ...

approximately 67 engineers, working primarily with React Native. This is a hands-on leadership role, with approximately 70% of the focus on people management, team leadership and delivery, and 30% remaining technically hands-on. You will be responsible for building and developing a high-performing engineering team, supporting technical … effective engineering teams, supporting recruitment, onboarding and team structure. Provide coaching, mentoring, regular feedback and career development support to engineers. Take ownership of team performance, engagement and ways of working. Work closely with engineering, product and delivery stakeholders to plan and prioritise technical delivery. Provide technical leadership across React ...

software engineering team of approximately 67 Java & React engineers. This is a hands-on leadership role, with approximately 70% of the focus on people management, team leadership and delivery, and 30% remaining technically hands-on. You will be responsible for building and developing a high-performing engineering team, supporting … effective engineering teams, supporting recruitment, onboarding and team structure. Provide coaching, mentoring, regular feedback and career development support to engineers. Take ownership of team performance, engagement and ways of working. Work closely with engineering, product and delivery stakeholders to plan and prioritise technical delivery. Provide technical leadership across Java ...

engineering team of approximately 6–7 Java & React engineers. This is a hands-on leadership role, with approximately 70% of the focus on people management, team leadership and delivery, and 30% remaining technically hands-on. You will be responsible for building and developing a high-performing engineering team, supporting … effective engineering teams, supporting recruitment, onboarding and team structure. Provide coaching, mentoring, regular feedback and career development support to engineers. Take ownership of team performance, engagement and ways of working. Work closely with engineering, product and delivery stakeholders to plan and prioritise technical delivery. Provide technical leadership across Java ...

exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable … aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that ...

established and growing travel business based in Manchester. This is a fantastic opportunity for an experienced aviation professional who enjoys a hands-on management role , combining team leadership with strong operational, ticketing and commercial responsibilities. Location: Manchester - Hybrid Full Time | Monday-Friday | Office Hours Aviation/Ticketing Management Salary: Competitive/DOE The Role As Aviation Manager, you'll take responsibility for the day-to-day performance of the aviation function, ensuring the team delivers accurate, efficient and commercially focused ticketing and operational support . You'll lead and develop a team of Ticketing Coordinators/ ...

assessment and assurance of third-party AI capabilities, products and services. - Monitor regulation and best practice to maintain proportionate AI governance. Leadership & People Management - Establish and grow LPPAs AI function, recruiting and developing the specialist capability required to deliver our ambitions, creating a high-performing, inclusive and collaborative culture. … clear objectives, priorities and performance expectations, ensuring alignment with LPPAs strategic goals. - Coach and support team members, developing AI, technical, professional and leadership capabilities. - Lead workforce and capability planning for the AI function, identifying future skills and development needs. - Foster a culture of collaboration, resilience, innovation and service excellence. ...

deliver bold transformation programmes informed by data, amplified by creativity and design, and enabled by technology with purpose.## **Your role**Prerequisite: 8–12 years’ management consulting experience with a proven track record in large-scale supply chain and operating model transformation.Sales Target: Approximately £2m annual management consulting sales.We … programmes.* Deliver diagnostics, business cases, target operating models, transition plans and transformation roadmaps.* Advise clients on planning, customer service, logistics, inventory, master data and performance management.* Ensure high-quality, value-led delivery with strong executive stakeholder engagement.Practice & People Leadership* Collaborate across consulting, digital, engineering and BPO teams to deliver ...

direct report, this is an ideal opportunity for an established IT Audit Manager who enjoys combining hands‐on technical audit leadership with people management, quality assurance and senior stakeholder engagement. What You’ll Be Doing As our Internal Audit Manager, IT, you will: Lead the delivery of multiple … strategies, evidence, findings and reports to ensure a consistently high standard of work. Direct, coach and develop the Senior Internal Auditor, including workload allocation, performance management and development planning. Challenge findings and recommendations, ensuring reports are evidence‐based, proportionate and clearly communicated. Build trusted relationships with senior stakeholders ...

technical product owner for the UPM system and its associated portals - Ensure UPM is configured to best practice and documentation is maintained - Oversee release management, testing and safe deployment of changes - Lead the Pensions Systems team in delivering a high-quality support service - Monitor SLAs, XLAs, and drive continuous … service improvement - Manage incident, request, problem, and change management aligned with ITIL 4 - Drive workflow automation to reduce manual processes and improve efficiency - Own development and enhancement of Member and Employer Portals - Manage relationships with Civica and relevant technology suppliers - Collaborate with external organisations to share best practice - Incident ...

technical product owner for the UPM system and its associated portals. Ensure UPM is configured to best-practice and documentation is maintained. Oversee release management, testing and safe deployment of changes. Lead the Pensions Systems team in delivering a high-quality support service. Monitor SLAs, XLAs, and drive continuous … service improvement. Manage incident, request, problem, and change management aligned with ITIL 4. Drive workflow automation to reduce manual processes and improve efficiency. Own development and enhancement of Member and Employer Portals. Manage relationships with Civica and relevant technology suppliers. Collaborate with external organisations to share best practice. Incident ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability. These are varied and rewarding roles … heart of business operations, providing essential support across workforce planning, recruitment, performance management and business planning activities. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale ...

media, alongside lending servicing and collections. Set clear standards for customer care, service quality and operational delivery across your function. Establish and monitor key performance indicators covering service levels, quality, productivity and customer outcomes. Ensure managers within your function effectively manage team and individual performance and productivity, setting … addressing concerns promptly and fairly through appropriate coaching, support and formal processes where required. Hold managers accountable for delivering agreed objectives and maintaining consistent performance standards, taking account of individual circumstances and reasonable adjustments. Oversee the customer journey across retail banking and lending, ensuring effective support from onboarding ...

long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing a team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will … Lead, coach and develop a team of Customer Success Managers, setting clear expectations and fostering a high-performing, accountable culture through regular performance, development and coaching conversations. Own team performance against customer success metrics, including retention, engagement, product utilisation, customer outcomes and sustainable revenue retention. Drive a consistent ...

lead a team of multi-skilled Field Engineers within your region, reporting directly to the Regional Operations Manager. You will be responsible for safety, performance, service delivery, and operational excellence, ensuring engineering works are delivered to agreed cost, quality, and productivity standards. Key responsibilities: Developing a high-performing, customer … focused team; driving utilisation, training, succession, and performance plans. Delivering planned and reactive works to specification. Maintaining compliance with safety, SHEQ, RAMS, audits, timesheets, and company procedures. Overseeing vehicles, tools, PPE, and assets; and building strong relationships with customers and stakeholders. You will support continuous improvement initiatives, contribute ...

identify improvement opportunities, define future-state processes and secure alignment on change impacts Establish robust programme governance, including status reporting, decision forums, issue management, stakeholder engagement and escalation routes Lead change adoption activities, ensuring the Close Operations team understand new processes, roles, controls and ways of working Define … track transformation benefits, performance indicators and control improvements to demonstrate measurable value and sustained outcomes Support delivery of digital enablement, system enhancements and data quality improvements that improve close efficiency, visibility and decision-making Provide leadership to 8 direct reports through coaching, prioritisation, resource planning and performance management ...

Goods clients. Lead complex, multi‐stream delivery initiatives across functional, technical and integration workstreams. Establish and manage delivery governance, including planning, risk and issue management, quality assurance, and program reporting. Ensure projects are delivered on time, on budget, and to Accenture quality standards. Consumer Goods Industry ExpertiseApply strong understanding … Consumer Goods business processes, including: Salesforce effectiveness and sales execution, Trade promotion management and customer planning, Distributor and wholesaler engagement, Retail execution and field salesTranslate business requirements into scalable Salesforce solutions that deliver measurable business outcomes. Client & Stakeholder ManagementAct as the primary delivery interface for client stakeholdersBuild trusted relationships ...

looking for a Field Based Sales Manager to lead and develop our network of self-employed Property Consultants across the UK, driving sales performance, owner acquisition and sustainable growth. This is a high-impact role at the heart of our Property Onboarding team. You'll combine sales leadership, commercial … coaching, pipeline management and stakeholder engagement to help our Property Consultants convert more opportunities, improve productivity and deliver against ambitious growth targets. You'll combine sales leadership, commercial coaching, pipeline management and stakeholder engagement to help our Property Consultants convert more opportunities, improve productivity and deliver against ambitious ...

aligned with the needs of a carrier grade telecom environment. Oversee the development and maintenance of automated test frameworks and environments supporting functional, performance, and resilience testing of voice platforms. Set clear engineering standards and practices covering software quality, test automation, CI/CD, monitoring, and operational readiness. Work … delivery plans. Experience working with distributed or microservice‐based systems in a production environment. Experience using tools such as Jira and Confluence for delivery management and documentation. Strong understanding of software quality practices, including testing strategies, CI/CD pipelines, and operational readiness. Experience working closely with infrastructure, automation ...

Verda Cash and equity compensation along with various fringe benefits. Profitable operations with rapid, sustained growth. 40+ nationalities, with 6 different ones on the management team. A real chance to make an impact and work alongside world class engineers, researchers, and partners across the global AI ecosystem. Practicalities Work … operating procedures, runbooks, safety practices and escalation paths. Maintain accurate records covering assets, inventory, incidents, maintenance activities and completed work. Recruit, onboard, coach and performance-manage technicians as the operation grows. Monitor the provider’s communication regarding power, cooling, security and facility-related events, and assess the potential impact ...