Digital Transformation - Success Manager
- Hiring Organisation
- Teleperformance
- Location
- City, Belfast, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
roadmap for contact center operations. Align transformation initiatives with organizational objectives and client priorities. Champion TP Digital products and promote adoption across regions. Governance & Performance Management: Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment. Track and report measurable value metrics for transformation initiatives. … analytical and problem-solving skills. Excellent communication and influencing skills across cultures and geographies. Innovation mindset with a focus on measurable outcomes. Experienced operational & performance management preferably in a contact centre environment. Key Performance Indicators: Digital Transformation Successfully deliver prioritised transformation initiatives. Drive adoption of TP Digital ...