21 of 21 Performance Management Jobs in Wales

transform critical IT services into resilient, high-performing experiences that deliver measurable business value. As a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients … clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of service delivery across Major Incident Management (MIM) and Problem Management, ensuring engagements deliver against client expectations, commercial objectives and service commitments. You'll build trusted relationships with clients ...

technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest … will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding ...

below. Full-time, Permanent - Hybrid (Llansantffraid) Wynnstay Group is seeking a commercially minded and analytically strong Retail Finance Business Partner to support the financial performance of our retail business through high-quality financial planning, analysis and business partnering. This is a key role operating at the interface between Finance … Systems and Retail Operations, responsible for developing a deep understanding of the performance drivers across our Stores division. The successful candidate will transform complex financial and operational data into meaningful insight, enabling better decision-making across the retail network and supporting the delivery of commercial objectives. Reporting ...

OPERATIONAL MANAGER: PERFORMANCE, ENGAGEMENT & INSIGHT An opportunity is available within the Council’s Strategy, Performance & Transformation Directorate for an Operational Manager for Performance, Engagement & Insight. The role will be responsible for managing the Council’s Corporate Performance Framework, the Cardiff Research & Engagement Centre, and the Council … change programme, supporting evidence-led decision-making across the organisation. The role will also play a vital role in supporting the Council’s performance functions, evaluating performance and identifying and supporting service improvement opportunities through the provision of analytical capacity. The post holder will be required to work ...

implementation planning and business readiness activities of new systems Manage system enhancements, testing, troubleshooting and continuous improvement activities. Develop and improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. … process redesign. Experience of data analysis, reporting and dashboard development. Experience of developing and implementing reporting and data visualisation tools to develop dashboards and performance reports. Power BI is an essential requirement for this role. Experience of working with software suppliers and stakeholders. Excellent communication and stakeholder engagement skills ...

electrical systems, carrying out/coordinating/managing building maintenance as well as any projects affecting the operational data center and ensuring the performance of all data modules**About Procurement**The Development Procurement Team currently support procurement for all Development Capex spend (with exception of OFCI). … Center Operations, Regional COOs, and site operating teams, enabling reliable, secure, and cost-efficient operations through supplier frameworks, service agreements, regional execution plans, and performance governance.The Director is accountable for EMEA execution of maintenance, service delivery, security, spares, asset lifecycle, issue resolution, supplier escalation, and failure response frameworks. This ...

Quality and Performance Team provide performance data, management information and quality assurance to the teams within the Housing and Communities Directorate. This includes Responsive Repairs, Voids Management, Compliance and The Building improvement Unit About the job The information handled by the team supports building safety … accurately and is in line with the processes set out by each operational team. Reports produced by the team are also used to enable performance management of our internal teams and external contractors. What We Are Looking For From You SAP is the core system used ...

Type: Permanent Salary Range: £48,559.00-£53,064.00 What you’ll be responsible for To be able to provide insights in order to optimise performance across the business that aligns front and back office to deliver effective and efficient customer service Influencing key senior stakeholders across the business … develop and present meaningful business insight from detailed performance data Provide and present accurate, timely and informative performance reports Identifying performance issues and proposing mitigating actions and/or recommendations to improve the efficiency and effectiveness of services. Advise on the development and implementation of KPIs ...

Specialist needed in Rhyl Paying £19.96 per hr ref OR115467 Full time hours on a temporary basis Key Responsibilities Systems Development and Management Lead the ongoing development, optimisation and administration of the ICONI CRM system and associated business applications. Manage system enhancements, upgrades, testing and troubleshooting activities. Support … Lead User Acceptance Testing (UAT), implementation planning and business readiness activities. Support business process improvement through system development and workflow optimisation. Reporting, Data and Performance Management Develop and enhance management information, reporting solutions and performance dashboards. Utilise Power BI and other reporting tools to provide insightful ...

Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship … Tasks and responsibilities Responsible for the technical & maintenance strategy implementation for an automation cluster of fulfilment centres, ensuring safe, compliant and cost-effective automation performance that supports business targets. Strategy & Budgeting Support maintenance managers in drawing up budgets for regions and sites. Challenge them to stay within these budgets ...

services and implement IT projects with accountability for IT service delivery. Responsibilities Led and managed Service Desk and IT Operations teams, overseeing workload planning, performance management, recruitment, training, and professional development. Owned end-to-end IT service delivery, ensuring high service levels, effective incident management, continual service … improvement, and operational excellence. Implemented and maintained ITIL-aligned processes, service reporting, asset management, software licencing compliance, and audit requirements. Managed key third-party suppliers, service contracts, and stakeholder relationships, ensuring effective communication between business users and IT teams. Produced business cases, operational documentation, and service review reports while ...

support system development, and manage ongoing improvements. Despite significant progress, challenges remain, particularly in relation to data extraction, reporting functionality and the production of management information required to meet Welsh Government and UK Government reporting requirements. Considerable resource continues to be invested in resolving these issues and maximising … Welsh Gov system, we are also currently exploring a number of other digital solutions, including Body SWAP (Virtual Reality learning technology) and Arlo (training management software). The postholder would support these projects from initial scoping and procurement through to implementation, integration, training and ongoing development. There will also ...

client is seeking a motivated Project Manager to join their professional Project Management team, supporting the Single Aisle Wing Value Stream Management (VSM) across its Filton, Broughton and Bremen sites. The successful candidate will drive best-practice project management governance, methods and tools, supporting the VSM team … achieve time, cost and performance objectives. The primary focus will be Change Control and MOD Implementation, with involvement across Work Package Management, Ramp-Up Governance, Integrated Planning, Capex and Business Performance. Role: Project Management Business Partner Pay : £40.18 per hour via Umbrella Contract: 35 hours per week ...

Specialist To provide dedicated ICT, systems and digital development support to the Working Denbighshire Employability Service, leading on the implementation, development, optimisation and management of CRM systems, reporting solutions and other digital platforms. This role will act as the key link between Working Denbighshire, ICT Services and software providers … other stakeholders, ensuring systems are effectively implemented, maintained and utilised to support service delivery, performance management and continuous improvement. Proposed Key Responsibilities ICT Specialist Lead the ongoing development, optimisation and support of the ICONI CRM system and other business systems. Support the implementation, integration and embedding ...

driving the technical strategy for AI solutions, ensuring scalable architecture and alignment with best practices, providing expert guidance to other teams when required. Performance management of AI Engineering, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against … with appropriate engineering controls (code review, testing, security) in professional environments. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large global teams. Experience within ...

products, undertake advanced data analysis using sources including the National Major Trauma Registry (NMTR) and SAIL Databank, and generate insights to inform service planning, performance management and evidence-based decision-making. It is essential that the post holder possesses strong analytical, data warehousing and SQL skills, together with … Essential Educated to Masters Level or equivalent experience Desirable PhD in numerate subject Relevant professional registration (e.g. UK Council for Health Informatics Professions) Project Management Qualification (e.g. Prince 2) Service/Quality improvement qualification Experience Essential Experience within a Health Informatics environment. Significant experience within an information environment Working ...

Power Platform solutions across the full development lifecycle, from requirements and prototyping through testing, deployment, support and continuous enhancement Monitor and improve application performance, usability and supportability over time Work within Agile squads, contributing to refinement, sprint planning, reviews and retrospectives Utilise approved Git, Azure DevOps and CI/… Experience using Dataverse and Power Automate Experience integrating applications with APIs and enterprise systems Experience working within Agile delivery environments Experience managing application lifecycle management and deployments Power Apps Dataverse Power Automate API integration UX/Accessibility ALM The following is also desirable: Fabric AI Builder DevOps What ...

. You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues … solving complex problems through data analysis Experience in fraud/risk investigations Preferred Qualifications 2+ years in fraud investigation, security analysis, or risk management roles Experience building automated fraud detection systems or scalable investigation workflows Experience with quality assessment frameworks and performance management in security contexts Knowledge ...

Services teams through the provision of a robust, trusted and scalable platform. Driving automation, operational efficiency and adoption of engineering best practice. Managing platform performance, capacity utilisation and operational health. Evaluating and implementing new Fabric capabilities and service You can read a full job description here . … Programme The way we do things Our Ambition, Priorities and Values inform everything we do as a business - from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters ...

Programme The way we do things Our Ambition, Priorities and Values inform everything we do as a business from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters ...

ProposedJobPurposeICTSpecialist ToprovidededicatedICT,systemsanddigitaldevelopmentsupporttotheWorkingDenbighshireEmployabilityService,leadingontheimplementation,development,optimisationandmanagementofCRMsystems,reportingsolutionsandotherdigitalplatforms. ThisrolewillactasthekeylinkbetweenWorkingDenbighshire,ICTServicesandsoftwareprovidersandotherstakeholders,ensuringsystemsareeffectivelyimplemented,maintainedandutilisedtosupportservicedelivery,performancemanagementandcontinuousimprovement. ProposedKeyResponsibilitiesICTSpecialist Leadtheongoingdevelopment,optimisationandsupportoftheICONICRMsystemandotherbusinesssystems. Supporttheimplementation,integrationandembeddingofnewdigitalsystemsandplatforms. Leaduseracceptancetesting,implementationplanningandbusinessreadinessactivitiesofnewsystems Managesystemenhancements,testing,troubleshootingandcontinuousimprovementactivities. Developandimprovereporting,dashboardsandmanagementinformationsolutionsalongsidethePerformanceandBusinessManager Research,evaluateandimplementnewtechnologiesanddigitalsolutionstoenhanceservicedeliveryandefficiency. Supportprocurement,implementationandroll-outofnewsystemsandsoftwaretofutureprooftheservice. Providespecialistsystemssupportandtrainingtostaffandmanagers. Promoteeffectiveuseandadoptionofdigitalsystemsandtools. ActastheprimarylinkbetweenWorkingDenbighshire,ICTServicesandsoftwaresuppliers. Buildeffectiverelationshipswithtechnicalandoperationalstakeholderstosupportsuccessfulsystemdelivery. EssentialKnowledge ...