1 to 25 of 125 Performance Metrics Jobs in London

and in-app messaging, to guide customers through the onboarding process, address pain points and encourage completion and fee payment. Analyse customer data and performance metrics to identify bottlenecks and barriers in the onboarding process, and leverage insights to optimise CRM campaigns and initiatives for improved onboarding metrics. … experiments to optimise CRM campaigns and improve customer engagement and conversion rates during the onboarding process and customer deposits. Monitor and report on CRM performance metrics related to onboarding, such as sign-up completion rates, time to completion, account approval rates, activation fee payment first (and subsequent) deposits … with CRM tools and technologies, such as Ortto, Salesforce, HubSpot or similar platforms Excellent analytical skills, with the ability to analyse customer data and performance metrics to derive insights and make data-driven decisions to improve metrics Strong communication skills, both written and verbal, with the ability more »

long-term vision for customer, including individual annual account planning and strategy management• Responsibility for delivering quarterly and annual business reviews, along with financial performance and contract and business case ownership.• Growing, building, and strengthening our relationship across customers within your portfolio• Initiating strategic business conversations with key decision … across Mastercard to meet objectives.• Selling Product & Data & Services initiatives to grow Large Market book and new B2B Flows• Successfully manage the customer’s performance, ensuring that all targets and other performance metrics are met.Skills and Experience• Demonstrated success in commercial management/relationship roles with a … the client.• Conduct regional quarterly business reviews and annual planning session with the clients Commercial Card regional senior management.• Successfully manage the customer’s performance, ensuring that all targets and other performance metrics are met.All About You• Strong knowledge and success in the payments space. Commercial card more »

compliance with bank policies, focusing on effective contract and supplier management. Sustainability Initiatives: Collaborate with subject matter specialists to drive sustainability within your category. Performance Metrics: Develop and maintain performance metrics to monitor and report on service improvements. System Utilization: Ensure consistent use of eProcurement systems more »

an O-RAN Expert to join its Networks Division based in London. Responsibilities: O-RAN Optimization: Lead efforts to optimize and fine-tune the performance of our O-RAN product. Identify areas for improvement and implement enhancements to achieve optimal system efficiency. O-RAN Architecture and Design: Collaborate with … cross-functional teams to design and implement O-RAN architectures that meet performance, scalability, and flexibility requirements. Contribute to the development of technical specifications for O-RAN components. Performance Analysis: Conduct in-depth performance analysis of the O-RAN product, identifying bottlenecks, latency issues, and resource utilization … to address these issues. Algorithmic Enhancements: Collaborate with the development team to refine algorithms and data structures, ensuring they align with best practices for performance optimization. Implement algorithmic improvements to enhance overall system responsiveness. Resource Management: Monitor and manage resource utilization within the O-RAN product. Implement strategies to more »

to understand data requirements, address concerns, and prioritize initiatives. Build strong relationships with business partners to ensure alignment between data initiatives and organizational goals.Monitor Performance Metrics: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of data quality and operational processes. Regularly analyse performance more »

involved from the start with planning the account structure and tagging strategy of the global implementation of CM360 into the business. The role is performance-oriented and requires someone who can multi-task between campaign setup, ad trafficking, tagging and tracking, troubleshooting delivery and reporting insights to stakeholders. This … is an exciting time to join the company that continues to grow exponentially in an extremely competitive landscape. Your expertise will help improve digital performance campaigns which increase brand awareness and help deliver new player acquisition, retention and branding strategies. Working closely with the Marketing Analyst, Marketing Managers and … Channel Specialists, you will contribute to the development and execution of performance marketing strategies to drive growth and maximize ROI. This role requires a proactive individual with a strong analytical mindset and a passion for staying abreast of industry trends. Key responsibilities for theAd-Ops Specialist Lead the in more »

Marketing Analyst to join our dynamic team in the UK. In this role, you will play a crucial part in measuring and optimizing the performance of our digital marketing activities and driving growth for our organization. Your role will be pivotal in the optimization of marketing channels and campaign … performance to improve efficiency, optimize messaging, and our unit economics. The ideal candidate will have a passion for data-driven decision-making, a keen eye for detail, and the ability to translate complex data into actionable insights. If you thrive in a fast-paced environment and are excited about … you be doing? Conduct in-depth analysis of marketing campaigns and channels, funnel conversions, lead quality and customer intent, to inform optimisation opportunities. Monitor performance metrics daily and diagnose drops in key metrics impacting conversions and ROI Analyze performance data across digital marketing channels, such as more »

the Head of Operations on multiple operational projects and provide support in administrative tasks as needed. Prepare regular reports and updates on departmental activities, performance metrics, and key performance indicators (KPIs) for the Head of Operations. Monitor team performance and productivity, identifying areas for improvement and … Provide ad-hoc support to the team with the daily operations, including orders processing, customer service, bookings confirmation, and other administrative duties. Conduct regular performance evaluations and provide constructive feedback and coaching to team members to support their professional development and growth. Serve as a point of escalation for more »

About the job Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Performance Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and with a specific focus … leading and mentoring your team. The Role Your daily to-dos might look like this: Manage planning, execution, reporting and optimisation processes across the performance channel in a highly organised manner Develop new and innovative performance marketing strategies that drive growth and expansion, including exploring opportunities to expand … our marketing channel mix Closely monitor performance metrics ensuring we remain on target and within budget Contribute to the broader Performance Marketing Strategy and roadmap, collaborating with the Director of Performance Marketing to define short and long term objectives Distribute responsibilities across our agencies and in more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

the foundation and enabler of that growth. We are significantly expanding our technology teams, and are looking for technologists with a passion for high performance software development, and a drive to deliver software products and platforms that enable and empower industries at a global scale.About The Role:As a … Team Building: Recruit, hire, and train a skilled team of ProdOps Engineers to establish a fully operational ProdOps team from scratch. Develop team goals, performance metrics, and performance evaluation processes. Foster a collaborative and inclusive team culture that promotes teamwork, innovation, and excellence. Infrastructure Monitoring and Troubleshooting … teams and external vendors to resolve technology incidents, minimize downtime, and ensure service level agreements (SLAs) are met. Infrastructure Automation & Optimization: Continuously analyze infrastructure performance data, identify trends, develop and implement strategies to optimize performance and minimize disruptions. Collaborate with other engineering teams to implement improvements, upgrades, and more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

+ per annum, you will also receive a fantastic range of benefits including 24 days holiday (rising with service), hybrid working, a 10% discretionary performance-related bonus, private healthcare, life insurance cover, fun team socials and career growth opportunities. You will be responsible for managing and optimizing advertising operations … tracking mechanisms such as pixels and tags to measure campaign effectiveness as well as targeting strategies, bid optimisations, and creative testing to improve campaign performance and achieve KPIs. Monitor campaign delivery, pacing, and performance metrics, making real-time adjustments as needed to maximize ROI. Collaborating with advertisers … including marketing, tech, and product development to ensure alignment on ad operations processes and best practices. Generate regular reports and dashboards to communicate key metrics, trends, and campaign performance to stakeholders. Identify opportunities for process improvement or increased automation and efficiency through advanced technical solutions Were looking for more »

and manage a team of IT service desk technicians, providing technical support and guidance. Take ownership of Incident, Request, Problem, and Change processes, ensuring performance excellence and driving service improvements. Document and maintain IT service desk processes and procedures. Provide coaching and mentorship to enhance the skills of team … members. Manage escalations, coordinate resolution efforts, and conduct post-incident reviews. Oversee IT asset management and procurement activities. Monitor team performance and provide regular feedback. Ensure compliance with controls, processes, and documentation standards. Collaborate on system administration for key business applications. Maintain the user computing environment to high standards … of performance and security. Analyse IT service desk performance metrics to identify areas for enhancement. Facilitate IT equipment return and disposal processes in line with data security standards. Develop and deliver training programs for the IT service desk team. Provide input into the development of IT service more »

reports in accordance with GAAP and fund-specific guidelines. Reconciliation: Conduct daily reconciliation of cash, positions, and market values. Investigate and promptly resolve discrepancies. Performance Measurement: Calculate and analyse fund performance metrics, providing insights into fund operations and treasury impacts. Prepare performance reports for internal and more »

world, over the last couple of years, they have developed a loyal customer base who engages with the way they do business . The Performance Marketing team act as an internal agency and works with stakeholders around the world to define and deliver performance marketing plans. They have … met Implementing tracking mechanisms such as pixels and tags to measure campaign effectiveness Implement targeting strategies, bid optimisations, and creative testing to improve campaign performance and achieve KPIs. Monitor campaign delivery, pacing, and performance metrics, making real-time adjustments as needed to maximize ROI. Collaborating with advertisers … technologies in ad tech, providing recommendations for adoption and evolution of our martech capabilities as appropriate. Generate regular reports and dashboards to communicate key metrics, trends, and campaign performance to stakeholders. Testing and implementing new ad products and technologies to stay ahead in the field The Ad-Ops more »

We are currently partnering with a market leading Insurance company to recruit a Performance, Quality & Governance Analyst. Reporting into the Performance, Quality & Governance Director you will be providing analytics and expertise in the areas of Vendor Management, SLA reporting and regulatory Governance. Responsibilities will include but are not … limited to; Liaise with local and group teams to understand assigned areas and performance Develop reporting & SLA capabilities and manage performance metrics and reporting for assigned remit Create or track/implement a calendar of contract renewals and track progress to completion Support or manage a vendor … governance process to drive a performance culture with 3rd parties and internally using third party governance framework and tiering system. Create Management Information decks and reports for governance meetings, adhering to corporate standards Summarize, consolidate and independent; validate reporting from third parties Stakeholder Engagement: Works closely with various stakeholders more »

Management: Prepare and present creative briefs for UX/UI designers & copywriters and co-present creative visuals and copy back to the client. CX Performance Metrics: Define key performance indicators (KPIs) to measure the success of CX initiatives. Regularly report on the progress and results of CX more »

Risk and Issue Management: Identify, assess, and mitigate program risks and issues. Develop risk management plans and ensure timely resolution of issues. Monitor program performance metrics and take proactive measures to address deviations. Implement effective contingency plans and ensure business continuity during periods of change. Quality Assurance: Implement more »

support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in … on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause more »

and maintain relationships with internal and external stakeholders, such as vendors, partners, and customers. Represent the CMO and the marketing function as needed. 8. Performance Metrics: Define and monitor key performance indicators (KPIs) for the marketing function, ensuring that goals and objectives are met. Report on the more »

Ads, and others. Campaign Management: Plan, implement, and optimize paid media campaigns across multiple channels, ensuring they are delivered on time and within budget. Performance Analysis: Monitor campaign performance metrics, analyze data, and provide actionable insights and recommendations to improve campaign effectiveness and drive continuous optimization. Budget … to achieve maximum return on investment. Client Communication: Serve as the main point of contact for clients regarding paid media initiatives, providing regular updates, performance reports, and strategic recommendations. Collaboration: Work closely with cross-functional teams including creative, content, and analytics to align paid media strategies with overall marketing more »

working closely with an established B2B Sports Betting Data Provider who have their HQ based in London. They are looking for an Integration and Performance Testing Engineer to join their team. The Integration and Performance Testing Engineer develops processes and automation to check systems for accuracy, performance … lifecycle. Perform manual testing of applications and workflows for when test automation is unrealistic Systematically capture, analyse, and report integration tests results and raw performance metrics, presenting the information in a way that can be understood by technical and non-technical stakeholders. Help build the team and culture … across other teams. Share knowledge freely during our team-learning sessions. Assist and support less experienced colleagues as required on the appropriate integration and performance testing activities for their products and the use of tools to undertake that testing. Requirements: You have experience of integration and performance testing more »

Looking to make a significant impact in shaping performance and governance? A leading Specialty Insurance business and client of Finitas is looking for an experienced Performance & Governance Analyst to be at the forefront of driving efficiency and excellence. As a member of their dynamic team, you'll be … will look like: Understanding & Liaising: You'll liaise with local and group teams to grasp functions and performance. Reporting & SLA Management: Develop and manage performance metrics and reporting, ensuring alignment with corporate standards. Contract Renewals: Support the implementation of a contract renewal calendar, tracking progress to completion. Vendor … Governance: Drive a performance culture internally and with third parties through effective vendor governance processes. Management Information: Craft informative decks and reports for governance meetings, maintaining corporate standards. Data Validation: Summarise, consolidate, and independently validate reporting from third parties. You'll bring to the table: Experience in implementing or more »

of the following locations: London, GBR Basic qualifications Degree in mathematics, statistics, computer science, engineering, economics or related field Experience translating roadmaps and key performance indicators as well as recommendations to senior leaders Experience in quantitative research or analyses Experience in program/project management Experience working with SPSS … whenever appropriate Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Deep understanding of Distribution and Manufacturing Resource Planning Experience with performance metrics, process improvement and Lean techniques Ability to work successfully in a dynamic, ambiguous environment Ability to meet tight deadlines and prioritize workloads more »