9 of 9 Performance Metrics Jobs in the North East

or cross-selling Foster a collaborative environment that encourages team innovation and problem-solving Develop and implement strategies to enhance service delivery and operational efficiency Monitor project progress and performance metrics to ensure alignment with goals Engage with stakeholders to gather feedback and drive continuous improvement Lead training and development initiatives to enhance team capabilities Job Requirements: Expert … and ability to provide solutions to complex problems Excellent stakeholder engagement and communication skills Ability to develop and implement effective service delivery strategies Experience in monitoring project progress and performance metrics If you are a proficient Delivery Manager ready to lead and drive excellence in service delivery, we would love to hear from you. Apply now to join More ❯

working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Work with key personnel both within SWORD and at the CUSTOMER … to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain and where possible improve upon service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement More ❯

visually engaging, on-brand marketing materials. Conduct research on industry trends, competitors and audience needs to inform timely, relevant content and fuel continuous innovation. Monitor and report on content performance, providing actionable insights to optimise campaigns and maximise impact. Ensure all content reinforces Oak's brand narrative, tone of voice and positioning, working closely with the Head of Brand … events and product launches. Utilise tools like Adobe InDesign to design and format visually marketing materials. Leverage HubSpot to build lead nurture campaigns, create automated workflows and track Marketing performance Ensure all content is optimised for SEO and brand voice and tone is consistent across all , providing regular feedback, supporting professional development and allocating tasks Requirements What we're … Exceptional writing and editing skills, with a strong portfolio to match Strategic thinker with commercial awareness and understands how content fuels growth Knowledge of SEO, demand generation and content performance metrics Strong project management and stakeholder communication skills Bonus: experience working on internal comms, employee engagement, or HR tech content Experience in managing or mentoring junior team members More ❯

across content outputs. Key Responsibilities Conduct detailed audience research to inform content strategy and design Develop and deliver user-centred content that aligns with product goals Analyse data and performance metrics to optimise content effectiveness Collaborate with cross-functional teams across product, design, and research Lead problem-solving discussions and provide content expertise across teams Drive innovative approaches More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

user guides and e-learning modules to video tutorials and FAQs. Deliver one-to-one coaching, classroom sessions, webinars, and virtual workshops. Measure training impact through feedback, assessments, and performance metrics. Partner with the Project Team to develop learning timelines and adoption strategies. Align DMS learning with compliance, data governance, and organisational policies. Provide ongoing support and troubleshooting for More ❯

guides, video tutorials, FAQs and e-learning modules. Conduct one to one coaching, classroom sessions, webinars and virtual training workshops as required. Evaluate training effectiveness through assessments, surveys and performance metrics. Support learners with troubleshooting and technical guidance. Partner with Project Team to drive strategies for DMS learning Criteria: Strong experience as an IT Trainer, Systems Trainer, or similar More ❯

Content Assessment, and Content Creation is suggested. Conduct thorough audience research to inform content strategy and design. Collaborate with cross-functional teams to ensure alignment on content goals. Analyze performance metrics to continuously improve content effectiveness. Develop innovative content solutions that enhance user experience. Lead brainstorming sessions to generate creative ideas for content development. LA International is a More ❯

exhibitions, trade shows, and networking events to build brand presence and generate new opportunities.• Commercial Impact: Deliver against agreed revenue targets, supported by a robust commission structure and clear performance metrics.• Collaboration: Work closely with senior leadership and technical teams to shape client proposals and ensure seamless delivery. Person Specification: • Proven track record in B2B sales, ideally within technology More ❯