2 of 2 Performance Metrics Jobs in Nottingham

Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement, and building strong, trusted relationships with stakeholders at every level. Youll be the central point of coordination for all Service Management activity, ensuring … every element of delivery meets contractual obligations and reflects the high standards expected in this role. You will: Ensure SLA performance meets all contractual commitments, taking accountability for monitoring outcomes Provide direction and leadership to delivery resources aligned to your accounts Build effective relationships with internal operations teams ...

Transformation 3-Month Rolling Contract | 1 Day per Week On-site (Nottingham) The Portfolio Lead will play a key role in driving strategic alignment, performance transparency, and operational excellence across the Technology portfolio, with a particular focus on the AI Transformation space. This role suits a proactive, adaptable individual … defined, strategically aligned, and prioritised based on value and OKR impact. Partnering with the Portfolio Manager to provide clear, transparent insight into AI portfolio performance and progress against wider strategic objectives. Supporting quarterly and annual planning cycles, ensuring resource capacity is understood, aligned, and accurately forecast. Supporting financial oversight ...