Service Performance & Continuous Improvement Manager
- Hiring Organisation
- Insight International (UK) Ltd
- Location
- Nottingham, UK
- Employment Type
- Full-time
Role: Service Performance & Continuous Improvement Manager Location: Glasgow Job Type: Permanent We are seeking a Service Performance & Continuous Improvement Manager with 4–6 years' experience leading service optimisation, operational performance improvement, and delivery initiatives in complex digital environments. The role provides strategic leadership across service performance … activities, and ensures services operate efficiently, securely, and in line with organisational objectives. Operating with significant autonomy, you will influence service strategy, manage key performance outcomes, and work closely with senior stakeholders to enhance reliability, efficiency, and user experience. You will champion a strong digital mindset, lead major change ...