2 of 2 Performance Metrics Jobs in Somerset

Sales Executives and 3 Account Managers covering Customer Service). You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate … times, and daily outreach routines are met. Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness. Performance & KPI Management Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction. Maintain visibility of team performance ...

Title: RAN Log Analysis Engineer Location: Bristol Department: Radio Access Network (RAN) Operations Role Summary Responsible for analysing Radio Access Network (RAN) signalling and performance logs to identify network issues, support troubleshooting, and improve KPIs across LTE and 5G networks. Key Responsibilities Collect and analyse RAN logs from … architecture and protocols. Experience with log analysis tools (Wireshark, QXDM, TEMS/Nemo). Strong analytical and troubleshooting skills. Ability to work with KPI performance metrics and OSS systems. Experience 1-4 years in RAN operations, optimization, or troubleshooting preferred. ...