9 of 9 Performance Metrics Jobs in the East of England

Customer Success Manager

Hiring Organisation
Total IT Technology Solutions Ltd
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
transition and alignment with their expectations. Provide training and support to clients on our products/services, ensuring they maximise their usage and value. Performance Analysis and Reporting: Monitor key performance metrics and KPIs to assess client satisfaction and identify areas for improvement. Prepare regular reports … health & wellbeing programmes Audio, optical & dental cover Up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Friendly, supportive, and professional working environment Our Recruitment Process: Stage 1: Telephone screening (1015 minutes) with HR Team Stage ...

Director R&D Technical Lead – Animal Health, U.K. (Cambridgeshire)/U.S. (San Diego)

Hiring Organisation
MSD
Location
Cambridgeshire, United Kingdom
Employment Type
Full Time
translate product goals into technical solutions, with a keen focus on value, business outcomes, and user experience. · Define and lead product architecture, ensuring scalability, performance, and maintainability · Lead the product technical design and implementation of product features, ensuring alignment with product vision and customer needs, along the full product … competitive landscape to continuously improve product capabilities and technical processes · Drive innovation by leveraging internal platforms and core technologies while exploring new approaches. Performance & Accountability · Share accountability with the Product Manager for delivering measurable results against agreed product metrics. · Define, track, and report on technical performance metrics ...

E-commerce Executive

Hiring Organisation
Point Professional Recruitment LTD
Location
Dry Drayton, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop … strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising ...

Head of IT

Hiring Organisation
Agilis Search
Location
Bury St. Edmunds, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£67,000 - £75,000 per annum
Building strong relationships with vendors and internal teams Supporting continuous improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking ...

Digital Channel Manager

Hiring Organisation
EA First
Location
Peterborough, Cambridgeshire, UK
This is a newly created role for a strategic, data-driven and customer-focused Digital Channel Manager to lead the delivery and performance of our clients app, website and customer community platform. You will take ownership of channel performance and optimisation working closely with the wider digital team … delivery of the digital channel strategy for the website and mobile app aligning with organisational goals. • Manage the roadmap and day-to-day performance of digital channels, taking ownership of continuous improvement across website, app, and community platforms. • Work closely with the wider digital team (UX, product, content ...

Digital Channel Manager

Hiring Organisation
EA FIRST LTD
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £75,000 per annum
This is a newly created role for a strategic, data-driven and customer-focused Digital Channel Manager to lead the delivery and performance of the companies app, website and customer community platform. You will take ownership of channel performance and optimisation working closely with the wider digital team … delivery of the digital channel strategy for the website and mobile app aligning with organisational goals.* Manage the roadmap and day-to-day performance of digital channels, taking ownership of continuous improvement across website, app, and community platforms.* Work closely with the wider digital team (UX, product, content ...

Project Controller - Process Governance

Hiring Organisation
Matchtech
Location
Luton, Bedfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 68 Hourly
processes, frameworks, and operating models Ensure processes align with organisational, regulatory, and customer requirements Drive continuous improvement initiatives based on lessons learned, feedback, and performance metrics Maintain process documentation, playbooks, templates, and toolkits Standardise best practices across projects and programmes Governance & Compliance - Ensure delivery activities align with governance ...

Delivery Manager

Hiring Organisation
Vermelo RPO
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM’s, PO’s and Senior … Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning ...

IT Service Delivery Manager

Hiring Organisation
rthirteen recruitment
Location
Norwich, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
corporate SME market across both Norfolk and the UK. This is a pivotal leadership role, responsible for stabilising, developing and driving the performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness … strategic and operational level. This position will suit an individual who enjoys taking ownership, driving improvements and making a visible impact across both team performance and client delivery. As a key hire, you will play a central role in creating consistent and high-quality outcomes, whilst working closely with ...