1 to 25 of 27 Performance Metrics Jobs in the East of England

operations, coaching team leads, and ensuring high standards of customer service. You will also support innovation by adopting automation and AI tools, while driving the team to meet key performance targets. Key Responsibilities Lead, mentor, and develop the support team to meet KPIs and customer satisfaction goals Support and guide team leaders in effectively managing their teams Monitor and … report on performance metrics Manage and resolve customer escalations promptly Drive process improvements through automation and AI adoption Foster a culture of continuous improvement and service excellence Requirements Proven experience managing or leading support teams in a customer-facing environment Strong working knowledge of ERP systems, particularly in finance, inventory, and CRM modules Understanding of ERP architecture, data … flows, and integrations Ability to communicate technical solutions in a clear, business-focused way Skilled in analysing performance metrics and customer feedback Familiarity with automation or AI in customer support is an advantage Benefits Private healthcare Flexible working options Employer pension contributions 25 days annual leave plus bank holidays Wellness reimbursement (e.g., gym or activity memberships) Regular company More ❯

Shopping is into its next growth phaseand being part of the TEAM team is at the core of delivering this. As a part of Genie Ventures,Best Team in Performance Marketing 2025 and certified a Great Place to Work 2024-25, Genie Shopping is looking for our next JOB TITLE to join us,bringing bigger and better results to … our existing accounts. The team worksin a collaborative, distributed environment where we're striving to be the best team in performance marketing, always. Genie Shopping is one of Europe's leading CSS', running Google Shopping campaigns on a CPA basis through the Affiliate Channel. We currently partner with some of Europe's leading retailers such as eBay, Currys, Boots … locations) once a month on average. Job Overview As a Data Analyst at Genie Shopping, you will play a crucial role in our continued growth and success within the performance marketing landscape. Genie Shopping is a leading European CSS, running Google Shopping campaigns on a CPA basis through the Affiliate Channel, partnering with major retailers like eBay, Currys, Boots More ❯

Fulfilment, Change Requests, Major Incident Management, and proactive Problem Management. Act as a liaison between the Service Desk and other IT teams to ensure effective communication and service delivery. Performance Metrics: Manage and monitor key performance indicators (KPIs) related to the role, constantly identifying areas for improvement to exceed service expectations. Maintain high standards in documenting processes … creating clear and concise knowledge articles to assist in service delivery. Provide regular reports to management and stakeholders on process performance, compliance, and exceptions. Essential and Desirable Criteria Essential: Experience in a customer service-focused role, with strong written and verbal communication skills. Ability to manage and prioritize incidents effectively, using available resources to solve problems. Self-directed with More ❯

Type: Regular, Full-Time Reports To: R&D Senior Manager - AI Core Services Development We are looking for detail-oriented and forward-thinking Test Engineer to ensure the quality, performance, and security of our Core AI Services within AVEVA Connect. You will help validate distributed, cloud-native services and public APIs that form the foundation for enterprise AI capabilities. … validation strategies, automated testing frameworks, and AI-specific evaluation tools - with a builder mindset - rapid prototyping and continuous improvement with agility of a start-up. Key Responsibilities: Perform functional, performance, and security testing on cloud-native services deployed on Microsoft Azure. Design and implement automated test suites for APIs, service components, and AI pipelines. Automate the evaluation of AI … system outputs to ensure accuracy, consistency, and safety of responses. Collaborate with developers and data scientists to establish service-level quality metrics and observability hooks. Validate services against AI regulatory frameworks and ensure traceability, fairness, and robustness in outcomes. Participate in threat modelling and security validation of exposed APIs and AI services. Provide feedback early in the lifecycle to More ❯

and maintain strong relationships with new and existing clients throughout Europe. Collaborate with the operations team to ensure a smooth onboarding process for new clients. Track and analyse sales performance metrics and identify areas for improvement. Stay up to date on industry trends and competitor activity in the European freight forwarding market. Operations Management Oversee end-to-end More ❯

quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead More ❯

test environments, ensuring proper replication of production environments where applicable. Implement environment provisioning tools and automation scripts to streamline the setup and maintenance process. Regularly monitor the health and performance of test environments, identifying and resolving any issues promptly. Perform environment refreshes and updates to reflect the latest software versions and configurations. Manage environment capacity and resource allocation to … ensure efficient test execution across projects. Implement environment monitoring tools to track performance metrics and identify potential bottlenecks. Identify opportunities to automate test environment setup and maintenance processes. Evaluate and implement new technologies or tools to improve environment efficiency and performance. What you'll need to Work closely with Service Managers, Test Managers, Developers, Test Analysts, and other More ❯

technical background, experience in team management, and the ability to align data processes with business objectives. Key Responsibilities: Lead and develop the internal data team, including hiring, mentoring, and performance management Build and maintain scalable data pipelines, storage solutions, and reporting dashboards Ensure data accuracy, quality, governance, and compliance with relevant standards Translate business needs into technical requirements and … data-driven solutions Collaborate with marketing, product, and executive teams to support decision-making Monitor performance metrics and proactively identify areas for optimisation Own and refine the company's data strategy, aligned with broader business goals Requirements: Minimum 5 years of experience in data analysis, engineering, or BI roles At least 1-2 years in a leadership or More ❯

technical background, experience in team management, and the ability to align data processes with business objectives. Key Responsibilities: Lead and develop the internal data team, including hiring, mentoring, and performance management Build and maintain scalable data pipelines, storage solutions, and reporting dashboards Ensure data accuracy, quality, governance, and compliance with relevant standards Translate business needs into technical requirements and … data-driven solutions Collaborate with marketing, product, and executive teams to support decision-making Monitor performance metrics and proactively identify areas for optimisation Own and refine the company's data strategy, aligned with broader business goals Requirements: Minimum 5 years of experience in data analysis, engineering, or BI roles At least 1-2 years in a leadership or More ❯

to the team. Collaborate with business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it More ❯

to the team. Collaborate with business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it More ❯

tailored proposals and pitches Sell digital services including SEO, PPC, social media,content, and web design Manage and improve the sales pipeline using in-house CRM Report on revenue,performance metrics, and growth forecasts Contribute to marketing campaigns and business development initiatives Represent the agency at networking events,meetings, and industry exhibitions Skills/Experience Proven track record … internal teams Our client offers: Competitive base salary commission Clear path to leadership and revenue ownership Autonomy and input in business direction Flexible working (hybrid or remote) Supportive, high-performance team culture Training, resources, and room to grow If you feel you have the skills and experience to step into this exciting Senior Digital Sales Consultant position, please apply More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

technical implementations. Experience in leading organisational change and transformation projects, including resetting processes and reconnecting business units would be a real advantage. Plus, the ability to measure and analyse performance metrics to ensure that objectives are met, and business benefits are realised. In return for your commitment, you can expect • A competitive salary package • Industry leading benefits Ricoh More ❯

in various formats (in-person, virtual, and hybrid) to suit different learning styles. Use diverse instructional techniques and media to enhance learning. Evaluate training effectiveness through assessments, feedback, and performance metrics. Integrate the latest technology and e-learning tools to improve training delivery and engagement. Stay informed on emerging trends and innovations in telecoms training and incorporate them into More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to (url removed) or call Nick on (phone number removed)/(phone number removed More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to (url removed) or call Nick on (phone number removed)/(phone number removed More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to or call Nick on 01582 878828/ More ❯

across Europe. Responsibilities: Serve as the primary technical interface with customers and subcontractors Lead the definition of engineering requirements and development of innovative system architectures Establish system budgets and performance metrics Manage cross-functional teams through design, integration, and test phases Develop and implement simulators, test beds, and FlatSats Diagnose issues and deliver fully verified flight hardware Experience More ❯

of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. 2. Knowledge in middleware like WebLogic, WebSphere etc. 3. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment 4. Ability to do requirement gathering and target environment analysis from an APM perspective 5. In-depth understanding of Dynatrace license construct 6. … experience of creating custom configuration and alerting in Dynatrace deployments ensuring end-to-end tool functionality 10. Expertise in triage and analysis of issues with collection and analysis of performance metrics as-required to diagnose complex system problems in a timely manner 11. Ability to integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance More ❯

lead list Follow a structured script to engage and qualify prospects Book appointments on our calendar with decision-makers Log call activity and maintain accurate records Report weekly on performance metrics Requirements Experience in cold calling, sales, or appointment setting Excellent spoken English and strong communication skills Confident handling objections and steering conversations Reliable internet connection and quiet … work environment Self-driven, independent, and goal-oriented Compensation Commission only Performance bonuses availableNo ea rnings cap – yo ur results determine your income Why Work With Entrelix? Fully remote – work from anywhere Flexible working hours Uncapped commissions and growth potential Supportive team with training, scripts, and tools provided Clear opportunity for advancement into full-time or leadership roles How … to Apply If you're a confident communicator who thrives in performance-based roles and wants the freedom to work remotely with unlimited earning potential, we want to hear from you. 📩 To apply , please submit: A short message outlining your experience with cold calling or sales (required) A LinkedIn profile or resume (required) A short voice recording introducing yourself More ❯

a detailed inventory of all network devices, software, and configurations Pinpoint areas where inconsistencies and redundancies exist. This might involve different vendors, outdated technologies, or conflicting configurations. Evaluate network performance metrics, including latency, bandwidth utilization, and packet loss, to understand the impact of the disparate infrastructure. Develop a strategic plan for addressing the identified issues. This should include More ❯