3 Performance Monitoring Jobs in Merseyside

functional Collaboration: Work closely with internal teams including engineering, sales, operations, and finance to ensure seamless delivery of service solutions and effective resource allocation. • Performance Monitoring: Monitor and evaluate sales performance against targets, providing regular reports and analysis to management and implementing corrective actions as needed. • Industry more »

The Associate, Account Management oversees a team of analytic staff, developing the analytic strategy in support of call center performance improvement initiatives. This position oversees a team that assesses processes having a negative impact on customer satisfaction scores and other key metrics and oversees the design and implementation of … Co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement • Establishes metrics to be used for performance monitoring and reporting; directs the measurement of initiatives • Builds relationships with peers in Operations and support groups to understand current operational processes and more »

Co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement • Establishes metrics to be used for performance monitoring and reporting; directs the measurement of initiatives • Build relationships with peers in Operations and support groups to understand current operational processes and more »