Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
You will manage the delivery of medium to large-sized projects, and/or larger programmes (a mix of technical and non-technical work packages) using an agreed project management methodology. What you will be doing As a trusted part of the IT you will be responsible for: Lead planning and delivery of medium to large IT projects and … and maintain effective communication Mentor IT Project Managers and support development planning Ensure adherence to governance and change control processes Promote and implement best practice in project and resource management About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for … please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge and experience in project management and governance Certified by a recognised project management body (e.g. PRINCE2, PMP) Proven track record delivering complex IT projects and programmes Excellent planning, scheduling, and organisational skills Confident More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
storage, virtualisation, Microsoft ADDS Experience managing technical workload, including projects and BAU tasks Skilled in producing high- and low-level technical design documentation Proficient in Office365, cloud services, backup management, and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
expert throughout all project test activities, by: Using agreed testing tools to execute tests (where possible and in line with USS standards), recording and monitoring testing progress, and supporting management reporting. Recording and evaluating test results against the success criteria, and logging any deviations as defects. Executing testing according to planned cycles and coverage, and reporting any deviations appropriately. … execution through various test phases (Integration Testing, User Acceptance Testing UAT , Regression Testing), Integration Testing including risk-based testing approaches. Use of testing tools for test execution and defect management including test automation. Experience of working with third party suppliers and testing software delivered into USS' environments including COTS packages. Excellent communication skills: able to present complex scenarios with … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team.Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we will More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
across Europe, ensuring that they continue to grow and operate well. The SMB team spans the full life-cycle of partner interactions from initial acquisition, onboarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. The Role As our French More ❯
Solutions to join our Operations Systems Solutions Team . Reporting to the Head of operations Systems Solutions , the General Manager - Crew System Solutions is responsible for the reliable provision, proactivemanagement, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay , and … ll be doing: System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity. Change Management & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation. Strategic Development & Integration: Drive delivery of … Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes. Communication & Team Leadership: Exceptional communicator with a talent for people management, fostering collaboration and guiding teams effectively across departments. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no More ❯
Consultant , you’ll play a key role in enhancing the organisation’s cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including … tools such as Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and … raise awareness of security risks Develop and enhance security policies, processes, procedures, and technical controls to strengthen the company’s security capabilities and resilience to cyber threats Take a proactive role in identifying security risks, mitigations, and opportunities to strengthen the company’s resilience to cyber-attacks and security incidents Participate in the design and implementation of systems and More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum Depending on Experience
Consultant , you'll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including … tools such as Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and … raise awareness of security risks Develop and enhance security policies, processes, procedures, and technical controls to strengthen the company's security capabilities and resilience to cyber threats Take a proactive role in identifying security risks, mitigations, and opportunities to strengthen the company's resilience to cyber-attacks and security incidents Participate in the design and implementation of systems and More ❯
Release Manager Department: INFORMATION TECHNOLOGY Location: GB INTRODUCTION JOB PURPOSE As the Change & Release Manager you are responsible for the governance, execution, and continuous improvement of Change and Release Management processes within a Service Integration and Management (SIAM) framework. Your role is to ensure that changes and releases are delivered in a controlled, standardised, and auditable manner, minimising … ensuring performance accountability, the role supports service stability, operational excellence, and supplier alignment. RESPONSIBILITIES You will be responsible for: Leading the ongoing governance and continuous improvement of the Change Management process. Ensure that all changes are assessed, authorised, and implemented in accordance with ITIL best practices and organisational risk appetite. Defining and implementing a consistent, repeatable, and scalable approach … to Release Management across all service providers. Ensure that releases are planned, tested, and deployed with minimal disruption to business operations. Developing and maintaining reporting mechanisms to monitor the effectiveness of Change and Release Management processes. Analyse trends, identify areas for improvement, and drive accountability across internal teams and third-party suppliers for performance outcomes. Chairing and coordinating More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Davies Group
days of vacation (plus up to 5 extra days each year!), and continuous learning opportunities to develop your skills and earn professional qualifications. What will your day look like: Proactive Case Management : Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly Customer Interactions : Handle interactions with … clients and direct customers with professionalism and a touch of TCF (Treating Customers Fairly). Third-Party Management : Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time. Craftsmanship : Deliver top-notch work following internal processes and guidelines. Picasso would be proud. Compliance : Adhere to governance, stick to the rules, and keep data secure. Youre the … them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. What Were Looking For: Relevant Property Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to Advance Your Career? At Davies, were committed to your growth. With us, youll have the opportunity to: Develop Your Skills: Access continuous learning opportunities More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Davies Group
believe that our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications More ❯
NHS contractual requirements and Key Performance Indicators (KPIs). This includes ensuring efficient referral, onboarding and offboarding processes and acting as the primary operational contact for service commissioners. Theline management of staff is a key part of this role, ensuring that programmes are delivered in an efficient and effective manner, meeting the organisation's objectives and the needs of … the beneficiaries including: Providing proactive line management and leadership to a multi-disciplinary team of project managers, creative tutors and member/programme coordinators across multiple sites and delivery cohorts Leading on staff performance management, including setting objectives, identifying training needs, addressing underperformance and conducting annual appraisals Delivering regular team meetings, ensuring staff feel supported and aligned More ❯
data is trusted, accessible, and used to make smart, timely decisions. Youll also lead the automation of legacy reporting, modernising tools and processes to create lasting efficiencies and more proactive performance management. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give … a Power BI centre of excellence and applying data science principles Logistics and/or ERP experience in a complex, fast-moving environment (FTSE100/blue-chip preferred) Change management experience in FMCG or logistics and familiarity with project management tools and methodologies Advanced Power BI skills including DAX, M Query, Power Automate, Power Apps, and API integrations More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering.This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the … time documentation for all service tickets, from initial logging to closure, to uphold service transparency and efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. To succeed in this role, you should have experience with Active Directory, Office More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
The Acorn Group
file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with More ❯