5 of 5 Proactive Management Jobs in the North of England

optimal device performance. Support colleagues during installations, peak workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost More ❯

basic fault finding· Back up colleagues when necessary - e.g., holiday, sickness, busy periods· Log call details using the call logging system within agreed timescales· Report reoccurring faults to enable proactive management of such faults· Share expertise and technical information with team members· Build relationships with key stakeholder acounts at all times· Ensure boot stock and/or site More ❯

basic fault finding · Back up colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactive management of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder acounts at all times · Ensure boot stock and/or site More ❯

with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and … platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing cybersecurity business More ❯

client is currently looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service management frameworks, as well as having direct responsibility for the management of teams delivering company services. You will have proactive line management skills to ensure that teams … service across infrastructure, applications, and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management More ❯