Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯
Security Practices. Define and review the yearly operational goals of team members. As a delegate of the Head of Enterprise Hosting, manage the daily management of team members through regular 1:1 meetings. Define the follow-up of activities (multi-site) and the way to report on it to … the following responsibilities (to be refined during the structuration phase): Security monitoring. Coordinate with the Security Policy team to determine required & future actions (reactive & proactive). Configuration Management of Security Management items such as OS patching. Security Activities - patches/vulnerability watch/coordination with SWF about … external stakeholders, Capacity to define, organize and deliver a project/activity in the scope of the Group, Excellent communication both internally and externally, Proactive, confident self-starter with effective interpersonal and communication skills. Technical Skills/Experience: Solid experience (> 5 years) in Cyber-Security with Infrastructure/operation More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Red Snapper Recruitment Limited
as appropriate so that projects are sustained and implemented, working within the agreed decision-making process * Prepare project documentation, using the Force's Project Management standards and methodologies, associated toolkits and guidance. Setting out the project objectives, plan, costs and performance measures to ensure that work is carried out … in a timely and effective manner and to meet budgets and deadlines Experience: * Proactive change management and delivery of service change * Project and Change Management methodologies, techniques, and tools. * PRINCE2 Practitioner or equivalent project management training * Educated to degree level or have substantial experience (min … years) in a relevant field * Project Management (scoping, planning and execution) If you would like to be considered for this position and have the relevant experience, then please apply now More ❯
and implement marketing campaigns that resonate with our customers and support our business objectives. The role requires deep understanding of customer marketing and campaign management, with emphasis on proving return on investment (ROI) and reporting to key stakeholders. Key Responsibilities Lead the sector strategy across a portfolio of campaigns … stakeholders to achieve revenue objectives, drive engagement, and grow the customer base while attracting new customers. Operate as a business partner, taking ownership of proactive planning and regular reporting to sector and marketing leadership. Lead on the creation of customer centric value propositions and solutions within the sector, with … research, deal based marketing, partners marketing, awards, content, and executive engagement. Monitoring progress, identifying and reporting exceptions and deviations from plans, timelines, and budget. Proactive budget management for campaigns and wider sector marketing. Qualifications Experience/Background Experience in B2B marketing, preferably in technology services. Experience of executing More ❯
enhance the control environment. Provide assurance on IT projects and ensure alignment with industry best practices. Build strong relationships with stakeholders and promote a proactive risk management culture. Stay ahead of emerging risks and developments in the IT and regulatory landscape. What you'll bring: A recognised audit More ❯