11 of 11 Proactive Monitoring Jobs in the East of England

while also managing BAU security tasks, ongoing maintenance, supporting projects, and assisting with regulatory compliance to encourage continual enhancement of our IT security environment. Key responsibilities and accountabilities: * Endpoint monitoring and analysis. * Malware analysis and forensics research. * Understanding/differentiation of intrusion attempts and false positives. * Lead investigations into security breaches, incidents, or suspicious activities and provide incident reports More ❯

email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent … Strong troubleshooting skills across Windows OS, Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and customer service skills. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent … Strong troubleshooting skills across Windows OS, Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and customer service skills. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

the Data Centre Platforms team to provide BAU and project support for a majority Microsoft stack in a highly available environment, including implementation, production support, project implementation support, performance monitoring and tuning, configuration management, upgrades, patching, data migration and automation. You will liaise with various parts of the organisation to support all aspects of the infrastructure across the business.You … optimal performance Apply security best practices to protect sensitive data and safeguard systems against threats Work collaboratively with IT operations teams to investigate and resolve infrastructure-related problems Conduct proactive system monitoring and efficiently address escalations from other IT teams. Develop and maintain accurate technical documentation and reports related to infrastructure operations. Manage incident tickets and problem resolution More ❯

Software Engineer – Galileo Platform Location: Cambridge, UK — Remote‐first today, local office planned as we scale. Department: Technology Overview OLI stands at the intersection of deep chemistry expertise and modern cloud engineering. Our 75-person team has quadrupled in size More ❯

Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactive monitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯

Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery … Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery More ❯

second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. To support the delivery of a More ❯

support for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … delivery Provide support for project-related operational tasks as required Manage the Command Centre during night shifts and weekends, ensuring service continuity Perform out-of-hours tasks, including BMS monitoring, performance board updates, and hands-on technical support ?Handle secure management of personal data in line with GDPR regulations Full training and support will be provided by your workplace More ❯