8 of 8 Proactive Monitoring Jobs in the West Midlands

ll take ownership of the design, operation, and continuous improvement of complex SAP environments across both on-premise and cloud landscapes. You’ll combine deep technical expertise with a proactive, solution-focused mindset - delivering stable, secure, and high-performing SAP systems that empower our customers to achieve their business goals. Working closely with our Application Management, Hosting, and Consulting … across ABAP, Java, and hybrid system landscapes. • Manage complex SAP environments hosted on HANA, SQL Server, Oracle, DB2, MaxDB, and ASE databases. • Drive system stability, performance, and reliability through proactive monitoring, tuning, and optimisation. • Take ownership of Priority 1 (P1) incident resolution, ensuring swift recovery and detailed root cause analysis. • Implement SAP Notes, kernel upgrades, Support Packs, and … Enhancement Packages across customer landscapes. • Execute system copies, refreshes, migrations (homogeneous and heterogeneous), and upgrades with precision. • Maintain saprouter configurations, Solution Manager, and Cloud ALM for integrated monitoring and change control. • Support SAP security and authorisation processes, with a solid understanding of GRC and compliance frameworks. • Deliver system health checks, EarlyWatch reports, and technical service reviews with clear insights More ❯

of routine updates• Work proactively to identify and resolve potential problems before they occur• Author documentation, including customer reports and internal knowledge-base articles to continually improve our service.• Proactive monitoring of Cloud based systems• Configuration of RTU/Outstations About You Working in a team environment reporting to the Services Support and Training Manager, you will be More ❯

Excellent verbal and written communication. Strong organizational skills with the ability to multitask effectively. Proven time management and ability to meet deadlines under pressure. Strong customer focus with a proactive and professional approach. Minimum of 1 years' experience in a help desk or service desk environment is preferred. Previous experience in a customer-facing role is essential. This is More ❯

customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service More ❯

Skills: Based in the Midlands with flexibility to provide both field and remote support. Strong interest in IT systems, infrastructure, and application support. Excellent problem-solving skills with a proactive, analytical approach. Confident communicator, able to engage effectively with colleagues across teams. Comfortable working both independently and collaboratively in a fast-paced environment. Previous experience in IT support or … in this highly collaborative role. Energy, resilience, and a desire to grow within a technical environment are key qualities for long-term success. What Makes You a Great Fit? Proactive and takes ownership of tasks, ensuring reliable and effective support delivery. Eager to solve problems and maintain a solutions-focused mindset when troubleshooting. Strong interest in building a career More ❯

Skills: Based in the Midlands with flexibility to provide both field and remote support. Strong interest in IT systems, infrastructure, and application support. Excellent problem-solving skills with a proactive, analytical approach. Confident communicator, able to engage effectively with colleagues across teams. Comfortable working both independently and collaboratively in a fast-paced environment. Previous experience in IT support or … in this highly collaborative role. Energy, resilience, and a desire to grow within a technical environment are key qualities for long-term success. What Makes You a Great Fit? Proactive and takes ownership of tasks, ensuring reliable and effective support delivery. Eager to solve problems and maintain a solutions-focused mindset when troubleshooting. Strong interest in building a career More ❯

and leading the response to incidents and outages. The Lead Operations/Site Reliability Engineer will play a pivotal role during the transition phase by embedding operational standards, improving monitoring and support processes, and enabling knowledge transfer into ongoing service delivery teams. Key Responsibilities: Lead daily operational support of legacy systems, ensuring availability, performance, and resilience. Manage incident, problem … management. Strong leadership and coordination skills across technical and non-technical stakeholders. Excellent analytical and diagnostic abilities, with a structured approach to discovery and documentation. Skilled in documenting processes, monitoring metrics, and reporting on operational health. Excellent communication and documentation skills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to More ❯

and switches. Working on infrastructure automation using tools like PowerShell, Git, and Ansible. Leading and delivering internal and customer-facing IT projects. Maintaining infrastructure through patching, upgrades, testing, and proactive monitoring. Implementing IT security policies and VPN solutions in line with compliance standards. Supporting ISO 27001 compliance, risk management, and audit readiness. Assisting with disaster recovery planning and business … IT asset management, procurement, and vendor relationships. Producing and maintaining technical documentation and delivering occasional user training. About You: You'll thrive in this role if you're a proactive engineer who enjoys solving problems creatively and working in a collaborative, in-person team environment. This is not a remote or hybrid position - full-time presence in the office More ❯