2 of 2 Problem Management Jobs in Dorset

Looking For: Strong financial/accounts background - essential for providing high-quality customer solutions Good working knowledge of IT software, particularly financial/accounting systems, essential Experience in client management, customer support, 1st & 2nd line support, problem management and SLA management Excellent verbal and written communication skills Self-motivated with the ability to prioritise, meet deadlines More ❯

and reporting.  Strong knowledge of Exchange Online, SharePoint, Teams, and OneDrive.  Experience with migration tools such as Quest, AvePoint Fly, or similar.  Familiarity with ITIL processes (incident, change, and problem management).  Strong troubleshooting and analytical skills. Desirable Qualifications  Microsoft certifications  Experience with Power Platform (Power Automate, Power Apps, Power BI).  Knowledge of cloud security, compliance, and … governance frameworks.  Experience with legacy system integration and data transformation. Soft Skills  Excellent communication and stakeholder management skills.  Ability to manage multiple migration projects simultaneously. More ❯